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Customer Service Representative Work From Home Jobs in Killingly, CT

Gibbons Group

Sales Rep- Work From Home

Warwick, RI · On-site +1

You will become your own boss in this expanding market and can work FULL TIME OR PART TIME. We ... Direct Mentorship and Training from a Top Manager What we do: * We offer a revolutionary type of ...

The Jernigan Agency

WORK FROM HOME

Providence, RI · On-site +1

$300 - $500/wk

... ng from home, remotely, as life insurance sales representatives. We are hiring coachable ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Work From Home JobsCustomer Service Representative Work From Home Jobs in Killingly, CT

Customer Service Representative Work From Home information

See Killingly, CT salary details

$9

$18

$26

How much do customer service representative work from home jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service representative work from home in Killingly, CT is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.24 per hour, depending on experience, location, and employer.

What does a work from home customer service representative do?

As a work from home customer service representative, your duties are to take customer calls, answer their questions, confirm customer orders, and respond to customer feedback via phone, emails, or chat platforms. Your responsibilities require you to be familiar with the different services and products your company provides. You may deal specifically with ordering and billing issues, or you may provide more product support and technical help to customers. If you do not have answers, you forward them to a manager or more senior representative.

What is a customer service representative work from home?

The job duties of a work from home customer service representative focus on providing support for patrons who contract a company with questions or support requests. In this position, you work on your home computer and use a telephone cell phone to field calls. Your responsibilities usually include answering inbound phone calls, though some virtual customer service reps also help customers troubleshoot via email or over a chat application. You assess the needs of each customer, answer relevant questions, and respond to any service requests. In these jobs, you follow employer or client guidelines and procedures when responding to issues.

What does a customer service representative do when working from home?

A Customer Service Representative working from home assists customers by answering their questions, resolving issues, and providing information about products or services via phone, email, or chat. They use specialized software and communication tools to handle inquiries, process orders, and troubleshoot problems. Working remotely, they must maintain a quiet workspace, reliable internet connection, and strong communication skills to deliver a positive customer experience.

What are the key skills and qualifications needed to thrive as a customer service representative working from home?

To thrive as a Customer Service Representative working from home, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM (Customer Relationship Management) software, live chat systems, and basic computer applications is often required. Outstanding soft skills include patience, active listening, and self-motivation to effectively handle customer concerns independently. These competencies are vital to ensure customer satisfaction and maintain productivity in a remote environment.

What are the main challenges of working as a customer service representative from home, and how can I overcome them?

Working remotely as a Customer Service Representative often involves challenges such as maintaining focus in a home environment, managing time effectively, and staying connected with your team. To overcome these, it's important to set up a dedicated workspace, follow a structured schedule, and use communication tools like chat or video calls to stay in touch with colleagues and supervisors. Employers often provide training and resources to help you succeed, and proactively reaching out for support can make a big difference.

What is the difference between Customer Service Representative Work From Home vs Customer Support Specialist?

AspectCustomer Service Representative Work From HomeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; technical knowledge may be required
Work EnvironmentRemote, home-based setting with computer and phoneRemote or on-site, depending on company; may involve technical tools
Industry UsageCommon across retail, telecom, finance, and service sectorsCommon in tech, software, and product-based companies
Search & Comparison IntentPeople looking for remote customer service rolesPeople seeking specialized customer support roles with technical focus

While both roles involve assisting customers, Customer Service Representatives Work From Home typically handle general inquiries and support across various industries remotely. Customer Support Specialists often focus on technical issues or product-specific support, sometimes requiring additional technical knowledge. The choice depends on your skills and career focus within customer support.

More about Customer Service Representative Work From Home jobs

What job categories do people searching Customer Service Representative Work From Home jobs in Killingly, CT look for?

The top searched job categories for Customer Service Representative Work From Home jobs in Killingly, CT are:

What cities near Killingly, CT are hiring for Customer Service Representative Work From Home jobs?

Cities near Killingly, CT with the most Customer Service Representative Work From Home job openings:

Customer Service Representative Work From Home jobs near you
Infographic showing various Customer Service Representative Work From Home job openings in Killingly, CT as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $37,860 per year, or $18.2 per hour.

Remote Rep - Customer Service & Sales | Work From Home

AO Globe Life

Providence, RI • On-site, Remote

Full-time

Medical, Life

Posted 7 days ago

Job description

Remote Rep - Customer Service & Sales | Work From Home
Company: Globe Life AO
Location: 100% Remote - United States
Job Type: Full-Time | Flexible Schedule
Compensation: Commission-Based | Weekly Pay | Performance BonusesBuild a Meaningful Career While Helping Working Families
Looking for a work-from-home career where you can help people, build lasting relationships, and create long-term professional and financial growth?
Globe Life AO is seeking motivated, service-oriented individuals to join our growing virtual team as Remote Insurance Representatives - Customer Service & Sales.
In this role, you'll connect with working families, union members, veterans, associations, and their families through scheduled virtual appointments. You'll help clients understand available life, accident, and supplemental health insurance benefits, answer questions, recommend appropriate coverage options, and provide ongoing customer service.
No previous insurance experience is required. We provide structured training, mentorship, licensing guidance, and ongoing professional development.
• 100% Work From Home
• Qualified Client Opportunities Provided
• No Lead Purchasing Required
• Weekly Commission Pay + Performance Bonuses
• Comprehensive Training & Mentorship
• Flexible Schedule
• Leadership Advancement Based on PerformanceWhat You'll Do
As a Remote Insurance Representative, you'll combine customer service, relationship management, benefits education, and consultative sales.Key Responsibilities
  • Meet with clients virtually through Zoom and phone appointments
  • Connect with individuals who have requested information about available benefits
  • Identify each client's needs, priorities, and financial protection goals
  • Explain life, accident, and supplemental health insurance options clearly
  • Recommend personalized coverage solutions based on client needs
  • Guide clients through applications and enrollment
  • Review existing coverage and assist with applicable policy or beneficiary updates
  • Provide professional customer service before, during, and after enrollment
  • Build and maintain long-term client relationships
  • Maintain accurate client documentation and follow-up records
  • Follow company procedures and applicable state insurance requirements
  • Participate in ongoing coaching, training, and professional development
Why Join Globe Life AO?
🏠 100% Remote
Work from home while serving clients through virtual appointments. No daily commute or traditional office environment.
⏰ Flexible Schedule
Build a schedule around client appointments, training, and performance goals while enjoying the flexibility of a remote career.
📞 Qualified Client Opportunities
Focus your time on helping individuals and families interested in learning more about available benefits.
No lead purchasing is required.
💵 Weekly Performance-Based Compensation
This is a commission-based opportunity, not an hourly or salaried position.
Compensation opportunities include:
  • Weekly commission payments
  • Performance-based bonuses
  • Renewal and residual income opportunities
  • Leadership incentives
  • Additional performance recognition

Earnings are based on individual production and performance and are not guaranteed.
🎓 Comprehensive Training & Mentorship
New to insurance? That's okay.
We provide:
  • Structured virtual onboarding
  • Product and benefits education
  • Insurance licensing guidance
  • Customer service training
  • Consultative sales development
  • One-on-one mentorship
  • Weekly coaching
  • Leadership development
  • Ongoing professional education
📈 Career & Leadership Growth
AO promotes from within and provides opportunities for representatives interested in developing into leadership and management.
Advancement is based on performance, consistency, initiative, and leadership development-not seniority alone.Benefits & Professional Support
Qualifying representatives may have access to:
  • Medical insurance reimbursement program
  • Company-supported life insurance
  • Residual and renewal income opportunities
  • OPEIU Local 277 representation, where applicable
  • Leadership development programs
  • Professional conferences and recognition events
  • Company-sponsored incentive travel for qualifying performers

Eligibility and qualification requirements may apply.What We're Looking For
We're looking for individuals who demonstrate:
  • Strong verbal and written communication skills
  • Excellent customer service and relationship-building abilities
  • Professionalism, integrity, and reliability
  • Self-motivation and personal accountability
  • Strong organization and time-management skills
  • Goal-oriented and solution-focused thinking
  • Confidence communicating with clients virtually
  • Ability to work independently from home
  • Coachability and willingness to learn
  • Commitment to professional growth
Experience That Transfers Well
Previous experience in the following areas can be helpful but is not required:
  • Customer Service
  • Sales
  • Client Services
  • Call Centers
  • Retail
  • Hospitality
  • Healthcare
  • Banking or Financial Services
  • Education
  • Military
  • Administrative Support
  • Business Development

We provide comprehensive training for motivated candidates from a variety of professional backgrounds.Minimum Requirements
Applicants must:
  • Be at least 18 years old
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have a computer or laptop with webcam and microphone capability
  • Maintain reliable high-speed internet
  • Have a quiet, professional workspace
  • Be comfortable conducting virtual appointments through Zoom
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance and support are provided.About Globe Life AO
For more than 70 years, AO has served working families by providing supplemental insurance benefits and personalized client service.
As part of the Globe Life family of companies, our organization is built around service, integrity, mentorship, professional development, and long-term client relationships.Our Mission
Protect Every Child. Serve All Working People.Virtual Interview Process
Qualified applicants will first complete a brief career overview covering the position, compensation structure, licensing requirements, training, and advancement opportunities.
Candidates interested in moving forward will then have the opportunity to complete a virtual Zoom interview with our hiring team.Ready to Build Your Future?
If you're looking for a remote customer service and insurance sales career where you can help families, develop professionally, and build income and advancement opportunities based on your performance, we encourage you to apply.
Apply today to be considered for our Remote Insurance Representative opportunity with Globe Life AO.Work From Home. Help Families. Build Your Future.

Apply