Customer Service Representative Virtual Assistant Jobs in Ohio

Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails.
Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!
*Please only apply for this job if you are located in the US.
General Virtual Assistant (Remote)
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we're looking for a General Virtual Assistant to start immediately!
Duties and Responsibilities include but are not limited to:
1. Store and organize documents and files.
2. Data Entry: prepare lead lists or meeting minutes, transcribe audio recordings, prepare payroll information, and organize research notes.
3. Research products, purchase goods & secure samples.
4. Store, update & collect information for marketing and sales campaigns through a CRM system.
5. Create and send statements or invoices, track payments, and record company expenses.
6. Gather data on trends, industry best practices, and other publicly available information and prepare reports on the findings (e.g., for comparative analysis).
7. Monitor projects, conduct internal communication & organize company data.
8. Coordinate team calendars, prevent scheduling conflicts & ensure clients are on time and prepared for meetings.
9. Prepare itineraries, book hotels, rental cars, etc.
10. Convey information to incoming calls & make calls for appointments or conduct informational inquiries.
11. Reply to emails, follow up on correspondence, organize inbox as per client preferences, and notify clients about important emails.
12. Ad hoc tasks
Qualifications:
• At least 6 months to 1 year of experience as a Virtual Assistant
• At least 18 years of age and completed Senior High School
• Excellent phone, email, and instant messaging communication skills
• Solid organizational & time management skills
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
• Experience with word-processing software and spreadsheets (e.g., MS Office)
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Proactive attitude & willingness to be trained
Technical Requirements:
• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps
Benefits:
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
Schedule: US work hours (20-40 hours per week)
Location: This is a remote job
Salary:
• Entry Level (1-3 years of experience): Up to $2,400
• Intermediate Level (3-5 years of experience): Up to $2,900
• Expert Level (5+ years of experience): Up to $3,600
Please note:
• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.
$2,400 - $3,600 a month
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.