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Customer Service Representative Tmobile Jobs in Oregon

MFCP INC

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Customer Service Representatives (CSR) are responsible for receiving requests for quotations, orders, and lead-times from customers. CSR's prepare quotations on standard and non-standard items, write ...

Mr. Handyman

Customer Service Representative

Tigard, OR · On-site

$15/hr

The CSR will build positive, professional relationships with our customers and technicians. The CSR answers phones/texts/emails, accurately captures and understands the customer needs, schedules ...

MTM Transit

Customer Service Representative

Eugene, OR · On-site

$18.50/hr

MTM Transit is growing and hiring Customer Service Representatives to support our Lane County operations. **All candidates must reside in Eugene, OR or surrounding cities in Lane County to be ...

Puget Collision

Customer Service Rep

Eugene, OR · On-site

Customer Service Representative The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to ...

Domino's Pizza

Customer Service Rep

Veneta, OR · On-site

$15.75 - $21.50/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it ...

Domino's

Customer Service Rep

Veneta, OR · On-site

$15.75 - $21.50/hr

Company Description Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat ...

Domino's Pizza

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it ...

Domino's

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

Company Description Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat ...

U-Haul

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Corvallis, OR · On-site

$16.50 - $22.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Showing results 21-40

All JobsCustomer Service Representative Tmobile JobsCustomer Service Representative Tmobile Jobs in Oregon

Customer Service Representative Tmobile information

What is the difference between Customer Service Representative Tmobile vs Customer Support Specialist Tmobile?

AspectCustomer Service Representative TmobileCustomer Support Specialist Tmobile
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; specialized product knowledge beneficial
Work EnvironmentCall centers, retail stores, remote optionsCall centers, retail locations, remote support
Employer & Industry UsageTelecommunications, customer serviceTelecommunications, technical support
Common Search & ComparisonCustomer Service Representative Tmobile vs Customer Support Specialist Tmobile

Customer Service Representatives Tmobile primarily handle general customer inquiries, billing, and account issues, focusing on customer satisfaction. Customer Support Specialists Tmobile often provide more technical assistance, troubleshooting, and product-specific support. While both roles require strong communication skills and familiarity with Tmobile products, Support Specialists typically need deeper technical knowledge. Understanding these differences helps job seekers identify the role that best matches their skills and career goals within Tmobile's customer service team.

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For Customer Service Representative Tmobile jobs in Oregon, the most frequently searched job titles are:

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Cities in Oregon with the most Customer Service Representative Tmobile job openings:

Customer Service Representative Tmobile jobs near you

Customer Service Representative

MFCP INC

Portland, OR • On-site

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Key responsibilities

  • Receive and process requests for quotations, orders, and order changes from customers via phone, email, fax, or walk-in.

  • Use ERP systems to retrieve and update customer and order information, track inquiries, quotations, and shipments, and ensure proper documentation.

  • Coordinate with other departments, suppliers, and the Outside Sales Team to provide customer support and ensure timely delivery and resolution of customer requests.

Job description

Customer Service Representatives (CSR) are responsible for receiving requests for quotations, orders, and lead-times from customers. CSR’s prepare quotations on standard and non-standard items, write orders, and relay pertinent quote or order information to customers and suppliers. CSR’s coordinate with other departments in handling purchase orders and providing service and support to customers and the Outside Sales Team.

Salary: | DOE

Primary Duties:

  • Receives telephone, email, fax or walk-in requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from domestic customers, original equipment manufacturers, and distributors.
  • Achieves and maintains rapport with customers and works to give them the best possible service.
  • Provides support to the Outside Sales Team.
  • Uses ERP systems to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders. Ensures that correct codes are used for retrieving and inputting information.
  • Track and follow up on inquiries, quotations and orders through our ERP systems. Works closely with suppliers and warehouse expeditors regarding deliveries of scheduled shipments.
  • Ensure all required documentation is obtained and forwarded to customer.
  • Interface with our suppliers on technical, pricing and delivery issues.
  • Respond to inquiries in a timely manner with good phone selling skills.
  • Assist accounts receivable with payment and credit hold issues.
  • Assist in managing supplier relationships.
  • Ensure that the highest level of customer service is provided promptly and ethically.
  • Generate and maintain accurate required documentation, including quotations.
  • Address and resolve all customer requests and/or complaints utilizing a positive, creative approach.
  • Collaborate with all appropriate departments and personnel to ensure customer satisfaction.
  • Develop ideas that help MFCP improve customer service, systems and procedures.
  • Maintain a safe, clean and organized work area.
  • Adhere to strict Safety Guidelines.
  • Performs other duties as assigned. 

Basic Requirements:

  • High school diploma or equivalent.
  • Excellent written & oral communication and strong relationship building skills required.
  • Detail oriented with solid organizational skills and the ability to prioritize and multi-task in a fast-paced work environment.
  • Strong computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs. Experience with Epicor Prophet 21 a plus.
  • Must be a good listener with above average reasoning ability and make minimal mistakes. Must be a good learner who can assimilate product knowledge and skills as they are presented.
  • Experience with distribution and familiarity with our product lines, a plus.
  • Must be able to work with a wide variety of people and personalities.
  • Maintain regular and punctual attendance.
  • Previous background should include knowledge of parts and nomenclature as well as a demonstrated ability to work well with customers and suppliers.

Physical Demands and Work Environment:

Work environment mainly office, but may vary including warehouse containing moving equipment, fluctuating temperature and inventory in various storage arrangements, office work, manufacturing, machine shops, agricultural operations, and any other specific business operations of current or potential vendors and customers. The physical demands and work environment reflected are representative of those encountered by employees when performing the essential job functions. Reasonable accommodation may be made to accommodate individuals with disabilities to perform the essential functions of the job.

Benefits: Medical, Dental, Vision, 401(k) Investment Plan, Life Insurance and Paid holidays/vacation/sick time.

Candidates are subject to pre-employment criminal background, drug screen and DMV record review, along with possible reference checks.