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Customer Service Representative Sentara Jobs (NOW HIRING)

GX Louisiana

CSR Customer Service Representative

La Place, LA · On-site

$14.50 - $20/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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Customer Service Representative Sentara information

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$9

$18

$26

How much do customer service representative sentara jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer service representative sentara in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Sentara, and why are they important?

To thrive as a Customer Service Representative at Sentara, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, Microsoft Office, and healthcare-specific software is typically required. Exceptional patience, active listening, and empathy help you deliver compassionate service and effectively resolve patient inquiries. These skills ensure efficient, accurate support for patients and enhance the overall experience within Sentara's healthcare environment.

What are Customer Service Representatives at Sentara?

Customer Service Representatives at Sentara are professionals who assist patients, families, and healthcare providers by answering questions, resolving issues, and providing information related to medical services, billing, and appointments. They serve as a bridge between patients and Sentara’s healthcare system, ensuring that concerns are addressed promptly and accurately. Their responsibilities often include managing incoming calls, updating patient records, and guiding individuals through healthcare processes to ensure a positive experience.

How do Customer Service Representatives at Sentara typically collaborate with clinical staff and other departments?

Customer Service Representatives at Sentara frequently work alongside clinical staff, billing teams, and administrative departments to resolve patient inquiries and concerns efficiently. They act as a bridge between patients and care providers, ensuring clear communication regarding appointments, billing, and services. Successful collaboration often involves promptly relaying accurate information, following up on patient requests, and escalating complex issues to the appropriate department. This teamwork helps maintain a high standard of patient satisfaction and operational efficiency.
Infographic showing various Customer Service Representative Sentara job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

JF Plumbing & Heating

Owings Mills, MD • On-site

$20 - $25/hr

Full-time

Medical, PTO

Posted 15 days ago

Job description

Honest Abe Home Services

*Affiliate Company of JF Plumbing & Heating*

Honest Abe Home Services is seeking an exceptional Customer Service Representative!


Job Title: Customer Service Representative (CSR)

Type: Full-Time

Compensation: $20-$25/hour based on experience + benefits

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About Us

At Honest Abe Home Services, we take pride in delivering top-quality plumbing and HVAC services with honesty, professionalism, and a strong focus on customer satisfaction. We’re a fast-growing company looking for a reliable and organized individual to join our team as a CSR with light admin duties. If you thrive in a fast-paced environment, love helping people, and have great attention to detail, we want to meet you!

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Position Summary

This role includes customer service responsibilities including inbound and outbound calling, scheduling and dispatching. Some light administrative work may also be required. You’ll be the friendly voice our customers hear when they call and the organizational backbone supporting daily office operations. The ideal candidate is proactive, tech-savvy, and eager to be part of a collaborative team.

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Key Responsibilities

Customer Service (CSR Duties)

· Answer incoming calls and emails professionally and promptly

· Schedule appointments and dispatch service technicians

· Provide information about services and address customer inquiries

· Follow up with customers post-service to ensure satisfaction

· Maintain accurate customer records in our CRM system

Administrative Support

· Assist with day-to-day office operations (filing, organizing, ordering supplies)

· Manage incoming and outgoing mail and packages

· Assist with support of billing, invoicing, and data entry tasks as needed.

· Help maintain documentation for technicians and compliance records

· Assist with HR or marketing tasks as needed (depending on skillset)

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Requirements

· Previous experience in customer service or administrative support (1+ year preferred)

· Experience in the home services industry (HVAC, plumbing, electrical, etc.) is a plus

· Strong verbal and written communication skills

· Comfortable using scheduling software, email, and CRM platforms

· Detail-oriented and highly organized

· Ability to multitask in a dynamic office environment

· Positive attitude and team-oriented mindset

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Benefits

· Competitive hourly wage or salary (based on experience)

· Paid holidays and vacation

· Health insurance options

· Opportunities for professional growth and advancement

· Supportive and friendly team environment

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Join Our Team!

We believe in building a team that grows with us. If you’re dependable, organized, and enjoy helping people, we’d love to hear from you!