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Customer Service Representative Remote Work From Home Jobs in Georgia

PerunHR

Customer Service Representative - Remote

Tifton, GA · Remote

$13.25 - $18/hr

he Remote Customer Service Representative (CSR) provides exceptional customer service to internal ... File quality --any work done on a specific file (lot) -- accuracy, and time in process. * Other ...

McQuade Organization

$15 - $20.50/hr

Build strong relationships by providing exceptional customer service before, during, and after ... If you enjoy helping people, building relationships, and working from home, this could be an ...

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Customer Service Representative Remote Work From Home information

What does a customer service representative do when working remotely from home?

A remote Customer Service Representative assists customers via phone, email, chat, or other online platforms from their home office. They handle inquiries, resolve issues, process orders, and provide information about products or services. Working from home requires strong communication skills, self-motivation, and the ability to troubleshoot problems independently while maintaining a high level of professionalism. Many companies provide the necessary training and tools, but it's important for representatives to have a reliable internet connection and a quiet workspace.

What are some common challenges faced by remote customer service representatives and how can they be addressed?

Remote Customer Service Representatives often encounter challenges such as maintaining clear communication with both customers and teammates, managing time effectively without in-person supervision, and feeling isolated from the broader team. To address these, it's helpful to establish a structured daily routine, utilize collaboration tools like chat and video conferencing, and participate actively in virtual team meetings. Staying proactive in communication and seeking feedback can also help maintain a strong connection with colleagues and ensure consistent performance.

What are the key skills and qualifications needed to thrive as a customer service representative in a remote work-from-home setting, and why are they important?

To excel as a remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk systems, and online communication tools is highly valued. Self-motivation, time management, and empathy are essential soft skills for delivering quality service without direct supervision. These capabilities ensure effective customer support, high satisfaction, and productivity when working independently from home.

What is the difference between Customer Service Representative Remote Work From Home vs Customer Support Specialist Remote Work From Home?

AspectCustomer Service Representative Remote Work From HomeCustomer Support Specialist Remote Work From Home
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge may be preferred
Work EnvironmentHome office, computer, phoneHome office, computer, specialized software
Industry UsageRetail, telecom, financeTechnology, software, e-commerce
Common Search IntentCustomer service, support, communication skillsTechnical support, troubleshooting, product knowledge

While both roles involve assisting customers remotely, Customer Service Representatives focus on general inquiries and support, whereas Customer Support Specialists often handle technical issues and product-specific questions. The main differences lie in required skills and the nature of customer interactions, with the Specialist role typically requiring more technical knowledge.

What are popular job titles related to Customer Service Representative Remote Work From Home jobs in Georgia?

For Customer Service Representative Remote Work From Home jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative Remote Work From Home jobs in Georgia look for?

The top searched job categories for Customer Service Representative Remote Work From Home jobs in Georgia are:

What cities in Georgia are hiring for Customer Service Representative Remote Work From Home jobs?

Cities in Georgia with the most Customer Service Representative Remote Work From Home job openings:

Customer Service Representative Remote Work From Home jobs near you
Infographic showing various Customer Service Representative Remote Work From Home job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 16% Part Time, 7% Contract, and 3% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Customer Service Representative - Work at Home/Remote - Part Time Evenings - GA Area

CareXM

Atlanta, GA • Remote

$13/hr

Full-time, Part-time

Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Customer Service Representative - Work at Home/Remote - Part Time Evenings
Pay: $13/hour
Training Schedule: Afternoon training Monday to Friday between 11:00 a.m. to 7:30 p.m. (EST) for three weeks
Work Schedule: Part-time - Weekday Evenings (approx. start 3 p.m. EST) amp; Weekend Afternoons (approx. start 11 a.m. EST)
Summary:
CareXM is hiring Part-Time Patient Support Representatives to provide dedicated after-hours assistance to patients navigating their care. In this role, you will serve as a compassionate guide, taking inbound calls, answering foundational questions, and ensuring families receive clear next steps. We pride ourselves on cultivating a workplace where continuous feedback and employee growth are prioritized. Selected candidates will be invited to complete a brief skills assessment.
Responsibilities:
  • Answer incoming calls from patients and their families
  • Provide support and information about healthcare services
  • Triage calls and route them to the appropriate department
  • Resolve customer issues in a timely and efficient manner
  • Follow up with customers to ensure their satisfaction
Qualifications:
  • Must be 18 years or older
  • High school diploma or GED
  • 6+ months of customer service experience
  • Basic computer skills
  • Strong verbal and written communication skills
  • Ability to work independently and as part of a team
  • Ability to handle stressful situations
  • Willingness to learn and grow
  • Must be able to pass a background check for pre-employment screening
Personal Computer Requirements: You will use your Personal Computer to work. As each system configuration is unique, our requirement specialist and IT team will confirm that your configuration meets the necessary standards.
  • Internet connection (Satellite broadband and mobile hotspots are NOT permitted)
  • Webcam
  • Windows: 11 or MAC OS: 15 (Sequoia) or newer
  • CPU: 2.5 GHz
  • RAM: 6GB
Work Environment Requirements: You will use your Personal Space to work. This includes a separate room from the rest of your living area, providing a quiet, professional work environment free from distractions while maintaining confidentiality.
Part-Time Benefits:
  • Paid training
  • Paid time off
  • Bonus program
  • 401(k) plan
  • Life insurance
  • Employee assistance program
The salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. CareXM considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills as well as market and business considerations when extending an offer.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Military friendly, and Veterans are encouraged to apply!

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