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Customer Service Representative Position Jobs in Quebec

Medtronic

Customer Service Rep III

Pointe-claire, QC · On-site

CA$49K - CA$62K/yr

Represents company to external and internal customers, answers product-related questions, traces ... This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP)

Medtronic

Customer Service Rep III

Pointe-claire, QC · On-site

CA$49K - CA$62K/yr

Represents company to external and internal customers, answers product-related questions, traces ... This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP)

Sazerac Company

... as a Customer Service Representative supporting our Canada business. In this role, you'll work ... There may be additional steps or assessments throughout the process dependent on the position.

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Customer Service Representative Position information

Is CSR a good entry level position?

Customer Service Representative positions are commonly considered good entry-level roles because they typically require minimal prior experience and focus on communication, problem-solving, and customer interaction skills. They often provide on-the-job training and can serve as a stepping stone to other roles in customer support, sales, or management.

How can I make 2000 a week working from home?

A Customer Service Representative working from home can potentially earn $2,000 weekly by handling high call volumes, working flexible or overtime hours, and gaining experience or specialized skills such as technical support or sales. Achieving this income level often requires consistent effort, strong communication skills, and possibly working for companies that offer competitive pay or performance bonuses.

What is the role of a customer service representative?

A customer service representative assists customers by addressing inquiries, resolving complaints, and providing information about products or services. They often use communication tools like phone, email, or chat and require good interpersonal skills and knowledge of company policies. Their goal is to ensure customer satisfaction and support business retention.

What is a customer service representative position?

A customer service representative is a professional who interacts with customers to address inquiries, resolve issues, and provide information about products or services. They often work in call centers or retail environments, using communication skills and sometimes customer management software to assist clients effectively.
Customer Service Representative Position jobs near you
Infographic showing various Customer Service Representative Position job openings in Quebec as of June 2026, with employment types broken down into 2% As Needed, 59% Full Time, 35% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Customer Service Representative - Bilingual

Global Excel Management

Montreal, QC • On-site

CA$22.56/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 10 days ago

Job description

Job Description

Bilingual Customer Service Representative - Assistance Services $22.56/h

Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you!

As a Bilingual Customer Service Representative, you'll be providing assistance to people from all around the world during travel-related medical and non-medical emergencies, and making a difference in their lives.

What does your typical day look like?

  • Act as a resource person for the patient, family members and medical facilities regarding policy benefits and coverage information;
  • Open the initial claim and refer the person to the most suitable healthcare providers;
  • Pre-approve medical tests and provide pertinent information to the customer on the products and services administered by the insurance company, and coordinate follow-up actions;
  • Record the interactions and transactions in the claims system and ensure a superior level of customer service.

What skills and experience are we looking for?

  • College diploma or equivalent
  • Experience in customer service, telecommunications and/or claims assistance
  • Bilingual both verbally and in writing (English and French) another language will be considered an asset (the use of English is necessary to answer a large number of calls in English)
  • Customer service oriented
  • Ability to work with people in a fast-paced, team environment
  • Good communication skills and highly professional
  • Good computer skills (Microsoft Office, internet etc.)
We offer you

What does Global Excel offer you?  

  • Three weeks of vacation;  
  • An extensive benefit package that includes health (100%), dental, life and travel insurance, as well as a retirement savings plan;  
  • A flexible and supportive work environment offering several benefits such as on-call doctors, an on-site Bistro, and much more; 
  • A company wellness program that includes an on-site gym, opportunities to participate in fitness classes, discounts at local businesses as well as "lunch-and-learns" on various topics linked to health and wellness; 
  • Many opportunities for advancement, development and financial assistance to employees who wish to continue their education. 

To get a taste of the Global Excel life and for more information on our company, visit our Facebook page and website:

                      

Employment Type: OTHER

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