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Customer Service Representative Part Time Jobs in Massachusetts

U-Haul

Customer Service Representative

Salem, MA · On-site

$15 - $16/hr

... Part time position, weekend availability a must. Bilingual English/Spanish a plus. Are you a people ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Salem, MA · On-site

$15 - $16/hr

... Part time position, weekend availability a must. Bilingual English/Spanish a plus. Are you a people ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

Domino's Pizza

Customer Service Rep

Gardner, MA · On-site

$17 - $23/hr

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that ...

Domino's Pizza

Customer Service Rep

Leominster, MA · On-site

$16.50 - $22.50/hr

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that ...

Domino's Pizza

Customer Service Rep

Fitchburg, MA · On-site

$16.25 - $22/hr

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that ...

Domino's

Customer Service Rep

Fitchburg, MA · On-site

$16.25 - $22/hr

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that ...

Domino's

Customer Service Rep

Leominster, MA · On-site

$16.50 - $22.50/hr

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that ...

Domino's

Customer Service Rep

Gardner, MA · On-site

$17 - $23/hr

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that ...

Domino's

Customer Service Rep

Lee, MA · On-site

$17.25 - $23.50/hr

We are looking for Customer Service Representatives at a Domino's near you! These employees will answer phones, make pizzas and spend time with our customers. We are looking for people with positive ...

Domino's Pizza

Customer Service Rep

Ayer, MA · On-site

$18 - $24.25/hr

We are looking for Customer Service Representatives at a Domino's near you! These employees will answer phones, make pizzas and spend time with our customers. We are looking for people with positive ...

Domino's

Customer Service Rep

Belchertown, MA · On-site

$16.50 - $22.50/hr

We are looking for Customer Service Representatives at a Domino's near you! These employees will answer phones, make pizzas and spend time with our customers. We are looking for people with positive ...

Domino's Pizza

Customer Service Rep

Belchertown, MA · On-site

$16.50 - $22.50/hr

We are looking for Customer Service Representatives at a Domino's near you! These employees will answer phones, make pizzas and spend time with our customers. We are looking for people with positive ...

Domino's

Customer Service Rep

Ayer, MA · On-site

$18 - $24.25/hr

We are looking for Customer Service Representatives at a Domino's near you! These employees will answer phones, make pizzas and spend time with our customers. We are looking for people with positive ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Part Time JobsCustomer Service Representative Part Time Jobs in Massachusetts

Customer Service Representative Part Time information

See Massachusetts salary details

$10

$20

$29

How much do customer service representative part time jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service representative part time in Massachusetts is $20.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.84 per hour, depending on experience, location, and employer.

What is a customer service representative part time?

Customer Service Representative Part Time jobs involve assisting customers with their inquiries, complaints, and service requests, typically in a call center, retail, or office environment. Part-time representatives work fewer hours than full-time staff, often providing support during peak times, evenings, or weekends. Their main responsibilities include answering questions, resolving issues, processing orders, and ensuring customer satisfaction. These roles require strong communication skills, patience, and the ability to handle stressful situations. Part-time positions can be a great option for students or those seeking flexible work schedules.

What are the key skills and qualifications needed to thrive as a customer service representative part time?

To thrive as a Customer Service Representative Part Time, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic computer applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for resolving customer issues efficiently and maintaining high satisfaction levels in a fast-paced environment.

How do part-time customer service representatives typically balance their schedules and workload?

Part-time Customer Service Representatives often work flexible shifts, which can include evenings, weekends, or split shifts to accommodate business needs and personal commitments. While the workload varies by company and industry, clear communication with supervisors and team members is key to managing responsibilities effectively. Most part-time representatives are integrated into the same training and support systems as full-time staff, ensuring they are well-prepared to handle customer inquiries and resolve issues. Balancing the schedule may require proactive time management and ongoing coordination with the scheduling team.

What is the difference between Customer Service Representative Part Time vs Customer Support Specialist Part Time?

AspectCustomer Service Representative Part TimeCustomer Support Specialist Part Time
Required CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma; technical or product-specific knowledge may be preferred
Work EnvironmentCall centers, retail, or office settings; direct interaction with customersCall centers, online chat, email support; focus on technical or product support
Employer & Industry UsageRetail, telecommunications, banking, and service industriesTechnology, software, electronics, and service industries
Common Search & Comparison IntentCustomer Service Representative Part Time vs Customer Support Specialist Part Time

While both roles involve assisting customers, Customer Service Representative Part Time positions typically focus on general inquiries and transactional support, whereas Customer Support Specialist Part Time roles often require technical knowledge to resolve product or service issues. The choice depends on your skills and career interests within customer support environments.

Can you work from home as a customer service representative part time?

Many part-time customer service representatives have the option to work from home, especially if the employer offers remote positions. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific software or hardware. Availability of remote work varies by company and position, so it is important to confirm with the employer during the application process.

What are the most commonly searched types of Customer Service Representative jobs in Massachusetts?

The most popular types of Customer Service Representative jobs in Massachusetts are:

What cities in Massachusetts are hiring for Customer Service Representative Part Time jobs?

Cities in Massachusetts with the most Customer Service Representative Part Time job openings:

Customer Service Representative Part Time jobs near you
Infographic showing various Customer Service Representative Part Time job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,699 per year, or $20.5 per hour.

Customer Service Representative

U-Haul

Salem, MA • On-site

$15 - $16/hr

Part-time

Medical, Dental, Life, Retirement, PTO

Re-posted 16 days ago

U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 522 frontline employees who took The Breakroom Quiz

154th of 178 rated vehicle equipment hire

Job description

Compensation Range: $15.00 to $16.00 Hourly

Location:

43 Jefferson Ave, Salem, Massachusetts 01970 United States of America

Part time position, weekend availability a must. Bilingual English/Spanish a plus.

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

  • Career stability

  • Opportunities for advancement

  • Mindset App Reimbursement

  • Gym Reimbursement Program

  • Health insurance &Prescription plans,if eligible

  • Paid holidays, vacation, and sick days,if eligible

  • Life insurance

  • MetLaw Legal program

  • MetLife auto and home insurance

  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

  • 401(k) Savings Plan

  • Employee Stock Ownership Plan (ESOP)

  • 24-hour physician available for kids

  • Dental &VisionPlans

  • Business travel insurance

  • You Matter EAP

  • LifeLock Identity Theft Protection

  • Critical Illness/Group Accident Insurance

  • Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.

  • Use smartphone-based U-Scan technology to manage rentals and inventory.

  • Move and hook up U-Haul trucks and trailers.

  • Clean and inspect equipment on the lot including checking fluid levels.

  • Answer questions and educate customers regarding products and services.

  • Prepare rental invoices and accept equipment returned from rental.

  • Install hitches and trailer wiring.

  • Fill propane (certification offered through U-Haul upon employment)

  • Drive a forklift (certification offered through U-Haul upon employment)

  • Other duties as assigned

  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

  • Valid driver's license and ability to maintain a good driving record

  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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