ZipRecruiter

Log In

1

Customer Service Representative Manager Jobs in Woonsocket, RI

Dependable Cleaners

Customer Service Representative

Boston, MA · On-site

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our CSR's welcome our customers and complete accurate transactions in a pleasant manner allowing ... Dependable Cleaners has excellent management. A++ Thank you!" - Joan K's customer review

U-Haul

Customer Service Representative

East Walpole, MA · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

RI Temps, Inc.

Be Seen First

Customer Service Representative

Providence, RI · On-site

$18 - $20/hr

Reporting to the Customer Service Manager, the Customer Service Representative will respond to customer inquiries, troubleshoot account and service issues, process renewals and replacement requests ...

New

Pest Assassins

Customer Service Representative

Smithfield, RI · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • PTO

Route Coordinator - Customer Service Representative Position There will always be pest problems ... Work with field reps and manager directly to update customer information. * Ensure customer ...

Pest Assassins

Customer Service Representative

Smithfield, RI · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • PTO

Route Coordinator - Customer Service Representative Position There will always be pest problems ... Work with field reps and manager directly to update customer information. * Ensure customer ...

Pest Assassins

Customer Service Representative

Smithfield, RI · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • PTO

Route Coordinator - Customer Service Representative Position There will always be pest problems ... Work with field reps and manager directly to update customer information. * Ensure customer ...

O'LYN Roofing

Customer Service Representative

Norwood, MA

$22 - $28/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Location: Norwood, MA Job Type: Full-Time Schedule: Monday-Friday ... You will play an important role in creating a positive customer experience while managing incoming ...

New

previous pagenext page

Showing results 21-40

All JobsCustomer Service Representative JobsCustomer Service Representative Manager JobsCustomer Service Representative Manager Jobs in Woonsocket, RI

Customer Service Representative Manager information

See Woonsocket, RI salary details

$9

$18

$25

How much do customer service representative manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer service representative manager in Woonsocket, RI is $18.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.05 per hour, depending on experience, location, and employer.

What is the role of a customer service representative manager?

A customer service representative manager oversees a team of customer service agents, ensuring they provide effective support to customers. They handle team training, performance monitoring, conflict resolution, and implement policies to improve service quality, often using customer management tools and metrics. The role requires strong leadership, communication skills, and knowledge of customer service standards.

What is the difference between Customer Service Representative Manager vs Customer Service Supervisor?

AspectCustomer Service Representative ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree and management experienceOften requires high school diploma or associate degree, with supervisory experience
Work EnvironmentOversees multiple teams, involved in strategic planningSupervises daily operations of customer service reps
Employer UsageCommon in larger organizations with multiple customer service teamsFound in various industries, often in call centers or retail
Search & Comparison IntentPeople looking for managerial roles in customer serviceIndividuals seeking supervisory roles or team lead positions

The Customer Service Representative Manager typically holds a higher-level position with strategic responsibilities and requires more advanced credentials. The Customer Service Supervisor focuses on daily team supervision and operational tasks. Both roles are essential in customer service operations but differ mainly in scope and level of responsibility.

What are the most commonly searched types of Customer Service Representative jobs in Woonsocket, RI?

The most popular types of Customer Service Representative jobs in Woonsocket, RI are:

What cities near Woonsocket, RI are hiring for Customer Service Representative Manager jobs?

Cities near Woonsocket, RI with the most Customer Service Representative Manager job openings:

Customer Service Representative Manager jobs near you
Infographic showing various Customer Service Representative Manager job openings in Woonsocket, RI as of June 2026, with employment types broken down into 78% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $37,464 per year, or $18 per hour.

Customer Service Representative (CSR)

M S International

Norwood, MA • On-site

$40K - $54K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Summary: The Customer Service Representative (CSR) is an on-site role responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions. Front-desk duties include guiding customers through the showroom and assisting with product selection. The role also involves backend operations such as processing orders and coordinating logistics. CSRs play a crucial role in delivering outstanding service, ensuring customer satisfaction, and upholding company standards.
Work Hours: Monday to Friday from 08:00 AM to 05:00 PM, 2 Saturday(s) a month from 09:00 AM to 12:30 PM
Seniority Level: Entry Level
Employment Type: Full-time
Compensation: This hourly, non-exempt position pays from $18.75 to $21.75 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $40,000 and $54,400 annually, or more, depending on experience, overtime hours, and bonuses.
To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:
  • Provide exceptional customer service through phone, email, and in-person interactions.
  • Build and nurture strong customer relationships.
  • Assist customers in selecting the appropriate products for their needs.
  • Retrieve and bring product samples to customers in the showroom
  • Address customer issues related to transactions, deliveries, and products
  • Accurately maintain customer contact information and transaction records.
  • Follow up with customers on quotes, inquiries, and sales opportunities.
  • Process sales transactions, payments, and generate sales orders.
  • Schedule deliveries and coordinate logistics for material shipments.
  • Create shipping orders and packing lists.
  • Answer inbound sales calls and proactively make outbound calls.
  • Ensure showroom displays are maintained to the highest standards.
  • Monitor stock levels to ensure efficient processing of customer orders.
  • Support trade customers by understanding their project needs and recommending suitable MSI materials.
  • Maintain marketing materials for easy customer access.
  • Collaborate with Sales Representatives to keep account transactions and inventory up to date.
  • Stay informed about company products and services.
  • Perform additional duties as required.
Additionally the candidate must meet the following Education and/or Experience requirements:
  • High School Diploma required; some college coursework preferred.
  • Minimum of 1 year of customer service experience.
  • Strong communication skills with a positive, solution-oriented approach.
  • Attentive to customer needs and details.
  • Proven ability to manage multiple tasks simultaneously.
  • Goal-oriented with a focus on delivering excellent customer service.
  • Strong math skills and the ability to perform quick calculations.
  • Proficient with PCs and navigating a multi-window environment.
  • Intermediate skills in MS Outlook, Word, and Excel.
  • Bilingual (Spanish) preferred.
This role has the following physical demands:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
  • The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.

Benefits: MSI offers a comprehensive benefits package designed to support and reward our employees. Depending on the role, this may include:
  • Referral, holiday, and annual bonuses or commission opportunities
  • Eligibility for an annual merit-based increase
  • Paid Time Off
  • Medical, Dental, and Vision Insurance
  • Company-paid Short Term and Long Term disability;
  • Company-paid Life Insurance
  • Tuition Reimbursement
  • Traditional and Roth 401(k) plans with company matching contributions
  • Charitable donation matching programs
  • Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.

Apply