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Customer Service Representative Manager Jobs in Carson, CA

CSN Collision

Customer Service Representative

Gardena, CA · On-site

$16.50 - $22.25/hr

The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group ... Managing the telephones is a priority; helping the customer as much as possible and then ...

CSN Collision

Customer Service Representative

Gardena, CA · On-site

$16.25 - $22.25/hr

The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group ... Managing the telephones is a priority; helping the customer as much as possible and then ...

dbi

Customer Service Representative

Burbank, CA · On-site

$17 - $23.25/hr

The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines ...

CSN Collision

Customer Service Representative

Gardena, CA · On-site

$16.25 - $22.25/hr

The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group ... Managing the telephones is a priority; helping the customer as much as possible and then ...

MSI

Customer Service Representative (CSR)

Los Angeles, CA · On-site

$18.75 - $21.75/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with ... Proven ability to manage multiple tasks simultaneously. * Goal-oriented with a focus on delivering ...

MSI

Customer Service Representative (CSR)

Los Angeles, CA · On-site

$18.75 - $21.75/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with ... Proven ability to manage multiple tasks simultaneously. * Goal-oriented with a focus on delivering ...

MSI

Customer Service Representative (CSR)

Los Angeles, CA · On-site

$18.75 - $21.75/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with ... Proven ability to manage multiple tasks simultaneously. * Goal-oriented with a focus on delivering ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Manager JobsCustomer Service Representative Manager Jobs in Carson, CA

Customer Service Representative Manager information

See Carson, CA salary details

$10

$19

$28

How much do customer service representative manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service representative manager in Carson, CA is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Manager vs Customer Service Supervisor?

AspectCustomer Service Representative ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree and management experienceOften requires high school diploma or associate degree, with supervisory experience
Work EnvironmentOversees multiple teams, involved in strategic planningSupervises daily operations of customer service reps
Employer UsageCommon in larger organizations with multiple customer service teamsFound in various industries, often in call centers or retail
Search & Comparison IntentPeople looking for managerial roles in customer serviceIndividuals seeking supervisory roles or team lead positions

The Customer Service Representative Manager typically holds a higher-level position with strategic responsibilities and requires more advanced credentials. The Customer Service Supervisor focuses on daily team supervision and operational tasks. Both roles are essential in customer service operations but differ mainly in scope and level of responsibility.

How much does a customer service representative manager get?

A customer service representative manager typically earns a median annual salary of around $60,000 to $80,000, depending on experience, location, and company size. They often oversee customer service teams, implement policies, and may require leadership skills and industry certifications.

What is the role of a customer service representative manager?

A customer service representative manager oversees a team of customer service agents, ensuring they provide effective support to customers, resolve issues, and meet performance targets. They handle staffing, training, and quality assurance, often using customer management tools and metrics to improve service quality.

What are the most commonly searched types of Customer Service Representative jobs in Carson, CA?

The most popular types of Customer Service Representative jobs in Carson, CA are:

What cities near Carson, CA are hiring for Customer Service Representative Manager jobs?

Cities near Carson, CA with the most Customer Service Representative Manager job openings:

Customer Service Representative Manager jobs near you
Infographic showing various Customer Service Representative Manager job openings in Carson, CA as of June 2026, with employment types broken down into 81% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution, with an average salary of $40,889 per year, or $19.7 per hour.

Dispatcher/ Customer Service Representative (CSR)

Mr. Rooter Plumbing Of Orange County

Anaheim, CA • On-site

$16.75 - $22.75/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 4 days ago

Job description

Join the Mr. Rooter Plumbing Team!

Are you organized, customer-focused, and thrive in a fast-paced environment? Mr. Rooter Plumbing is looking for a dependable and motivated Dispatcher / Customer Service Representative (CSR) to join our growing team!

This role is essential to the success of our daily operations by providing excellent customer service, managing technician schedules, coordinating service calls, and ensuring smooth communication between customers and field technicians.

If you are detail-oriented, professional, and enjoy helping people, we would love to meet you!

Compensation

Competitive hourly pay based on experience, skill level, and qualifications.


What You’ll Do

  • Answer incoming customer calls professionally and courteously.
  • Schedule plumbing service appointments and maintain technician calendars.
  • Dispatch technicians efficiently based on availability, location, and urgency of calls.
  • Communicate job details clearly to technicians and customers.
  • Follow up with customers regarding appointments, estimates, and completed work.
  • Maintain accurate customer records, job notes, invoices, and documentation.
  • Assist with rescheduling, emergency requests, and routing changes as needed.
  • Monitor technician progress throughout the day and adjust schedules accordingly.
  • Support office operations and administrative tasks when necessary.
  • Deliver exceptional customer service and maintain a positive, professional attitude.

What We’re Looking For

  • Previous dispatching, customer service, call center, or office experience preferred
  • Strong communication and multitasking skills
  • CSR/ Dispatching Plumbing experience a plus!
  • Excellent organizational and time management abilities
  • Ability to remain calm and professional in a fast-paced environment
  • Comfortable using computers, scheduling software, and multiple phone systems
  • Strong problem-solving and customer service skills
  • Dependable, detail-oriented, and team-focused
  • Plumbing or home service industry experience is a plus

Why Join Mr. Rooter Plumbing?

What We Offer:

Professional advancement through sponsored training and continuous development

Health & wellness package including medical, dental, vision, short-term disability, and life coverage

Flexible scheduling options

Every Other Weekend Off

Closed Sundays

Stable, year-round work

Company-wide family events and team celebrations

Supportive team environment and growth opportunities

Ready to Join the Team?

Apply Within Today!

Apply