Customer Service Representative Level Two Jobs in Virginia

RELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE REQUIRED FOR START: NoCLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Expand your horizons, advance your career, and contribute to a secure future for generations. Northrop Grumman's Space Sector invites you to bring your pioneering spirit to our collaborative teams. As a Employee Communications Representative - Level 2 located in McLean, VA, you'll be a linchpin in missions of paramount importance, defining the art of the possible from day one. The preferred location for this role is McLean, VA. May consider one of the following major Space sector locations: Linthicum, MD, or Roy, UT.

Northrop Grumman's Employee Communications team seeks an Employee Communications Representative who is confident in being a strategic advisor, thrives on the challenge of informing and inspiring employees around business priorities and culture, loves to story tell and constantly seeks to improve through disciplined measurement, analysis and adjustment.

In this job, you will:

• Support our efforts to inform and inspire employees as well as drive business priorities within the Space Systems sector
• Collaborate with a cross-functional team to execute strategic campaigns that engage demographically and geographically diverse audiences, some of whom are difficult to reach
• Write, draft, edit and helpfacilitatethe designand distributionof internal materials, newsletters, employee featurestoriesand other engaging content
• Be a storyteller -conceptualize,procureand produce a diverse array of inspirational content about our people, technologies,successesand business capabilities. Content will range from articles and videos, to interviews, Q&As, infographics, and photo/caption features
• Represent employee communications on Space Systems Connected Storytelling teamandmaintainthe team's editorial calendarand content tracker
• Draft talking points, speeches, slides, video scripts, employeeannouncementsand executive summaries for senior leaders
• Proactivelyidentifyand trackupcoming wins and milestonesacross thesector, andsupport the development and distribution of sector success stories, including amplification across the enterprise, whereappropriate
• Develop,implementand measureinternalcommunications plansthatinform and inspire employees,drive businessgoalsand support sector and enterprise communications goals
• Serve as a trustedpartnertoutilizethe sector's communications channels to convey prioritymessages andsupport ofbroader business priorities
• Lead the piloting and implementation of employee communications measurement tools
• Collectdataandsupportanalysisto improve our approach and the results of future communications,eventsand activities
• Assistin the planning and execution of internal eventsincluding webcasts, site visits, conferences, leadership calls, all hands, and leadership engagements
• Lead anniversary recognition program for Space Systems, partnering with key functions to receive data and distribute anniversary cards and executing 50-year anniversary recognition process
• Manage,monitorand update distribution lists, intranetcontentandkeyresource mailboxes
• Supportchange management communications activities
• Support maintenance of internal communications tools, including websites and digital signage monitors
• Ensure all communications plans and tactics are consistent with the company's strategic vision and reflect the Northrop Grumman brand
• Work with other Communicationsand Functional partnersacross the sector and corporation
• Other duties as assigned

You'll be a great fit if you:

• Arean adventurous, self-motivated, collaborative communicationsstrategistwhothrivesin fast-paced environmentsandcanjuggle multiple projects simultaneously, reprioritize quickly and meet deadlines.
• Live by prioritization and organization with sharp, scrutinizing attention to detail
• Thrive in fast-paced, action-oriented environments and able to juggle multiple projects simultaneously, reprioritize quickly and meet deadlines.Are poised, approachable and confident in being a strategic advisor to business partners and senior leaders - tailoring your recommendations in response to business goals, communicationsobjectivesand measured outcomes
• Are astrong writer, have excellent editing skills andare passionate about telling inspirational stories viaarticles, interviews, Q&As, brief/catchy lists, infographics, videos, animations, and photo/caption features. Ideally,you'llbring somenew ideasand formats wehaven'ttried or thought of yet
• Appreciate dataandare disciplined in measuring the impact of our communications campaigns,plansand tactics
• Enjoy making connections, creating integratedstoriesand providing the best exposure and experience for candidates, employees,partnersand customers
• Have, or quickly develop, a good understanding of our business and can find and promote compelling storiesabout our people and our business
• Havea track recordof developing and implementing successful communications campaigns
• Love all things related to space exploration, national security spacetechnologiesand science.

Basic Qualifications:

• Bachelor's degree in Communications, Journalism,English,Marketingor a related field with 2 years of professional experience - OR - Master's degree in Communications, Journalism,English,Marketing with 0 years of professional experience
• No clearance required to start
• Excellent written and verbal communication skills, strong problem solving, organizational skills and attention to detail.
• Proficient in Associated Press Style.
• Proficient in Microsoft Office suite (Word, SharePoint, Excel, PowerPoint, Outlook)

Preferred Qualifications:

• Experience inemployee,strategic or digital communications, journalism, marketing, public relations
• Experience with social media channels,audiencesand practices
• Experienceestablishingand advancing an organization's brand

Curious about all the exciting developments with the Northrop Grumman Space Sector? Click the link below:

https://www.northropgrumman.com/space

Working at Northrop Grumman is more than just a paycheck. We offer a comprehensive Total Rewards and benefits package designed to help you thrive at work and in life. For more information on our Total Rewards package, please visit our Total Rewards site.

Northrop Grumman Total Rewards

Primary Level Salary Range: $65,500.00 - $113,800.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.