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Customer Service Representative L Jobs (NOW HIRING)

R+L Carriers

Customer Service Clerk FT

San Lorenzo, CA · On-site

$22.07/hr

R+L Carriers is seeking a Customer Service Representative to work at our Oakland, CA Service Center. Customer Service Representative, Hourly rate is $22.07 hr. Full-Time, Monday - Friday, Various ...

R+L Carriers

Customer Service Clerk FT

San Lorenzo, CA · On-site

$22.07/hr

R+L Carriers is seeking a Customer Service Representative to work at our Oakland, CA Service Center. Customer Service Representative, Hourly rate is $22.07 hr. Full-Time, Monday - Friday, Various ...

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Customer Service Representative L information

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How much do customer service representative l jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer service representative l in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative L vs Customer Support Specialist?

AspectCustomer Service Representative LCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical certifications optional
Work EnvironmentCall centers, retail, or office settingsTechnical support centers, online chat, or email support
Employer & Industry UsageRetail, telecommunications, banking, and service industriesTechnology, software, and hardware companies
Common Search & ComparisonOften compared for customer interaction rolesMore technical, problem-solving focus

Customer Service Representative L primarily handles general customer inquiries and service requests in various industries, focusing on communication and problem resolution. Customer Support Specialist often deals with technical issues, troubleshooting, and product-specific support. While both roles require strong communication skills, Customer Support Specialists typically need more technical knowledge. The roles overlap in customer interaction but differ in technical complexity and focus.

What does a customer service representative do for a job?

A customer service representative handles customer inquiries, resolves complaints, and provides information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to document interactions. Strong communication skills and patience are essential for success in this role.

What other jobs can a customer service representative do?

Customer Service Representatives can transition into roles such as sales associate, account manager, or administrative assistant, leveraging their communication and problem-solving skills. They may also move into roles like technical support, call center supervisor, or customer success manager, often requiring familiarity with CRM software and customer engagement strategies.

What cities are hiring for Customer Service Representative L jobs?

Cities with the most Customer Service Representative L job openings:

What states have the most Customer Service Representative L jobs?

States with the most job openings for Customer Service Representative L jobs include:

What are popular job titles related to Customer Service Representative L jobs?

For Customer Service Representative L jobs, the most frequently searched job titles are:

Customer Service Representative L jobs near you
Infographic showing various Customer Service Representative L job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Patient Service Representative (PSR) II

Marietta, GA • On-site

SPCP/Southeast Medical Group
See more jobs at SPCP/Southeast Medical Groupexternal

$16 - $20.50/hr

Full-time

Re-posted 11 days ago

Job description

Description:

We are seeking a dedicated and compassionate Patient Service Representative to join our healthcare team. The ideal candidate will serve as the primary point of contact for patients, ensuring a positive experience by providing exceptional customer service. This role involves scheduling appointments, managing patient records, answering inquiries, and facilitating effective communication between patients and healthcare providers.




Requirements:

Job Summary

The Patient Services Representatives is responsible for greeting (checking in and checking out), scheduling patients, and collecting, recording and balancing payments.


Patient Service Representative-l

Responsibilities

  • Greets patients as they arrive and manages 20-minute wait time.
  • Assists patient with intake processes including copying required documents.
  • Collects co-payments, co-insurance and deductibles and issues receipts.
  • Manages cashier box and daily deposits according to company policies.
  • Processes walk-in patients and visitors.
  • Answers phones and schedules appointments (special focus on physician requested return visits).
  • Schedules referrals as indicated. 
  • Assists with patient outreach as applicable (e.g., next-day reminders, AWV support).
  • Manages medical records (maintains, files/scans, prepares for schedule).
  • Ensures all correspondence is scanned and/or filed in timely manner. 
  • Performs all other related duties as assigned
  • Education, Experience and Skills

Requirements:

  • High school graduate or GED required.
  • One year of related work experience including data entry. 
  • Working knowledge of medical office procedures and medical terminology.
  • Ability to accurately sort and file materials by alphabetic or numeric systems 
  • Effective communication and customer service skills required (AIDET).
  • Successful initial competency assessment, following rotational training.
  • Excellent interpersonal skills
  • Ability to always communicate clearly and effectively with patients and other external parties in a courteous and friendly manner
  • Must be detail-oriented and highly organized
  • Firm grasp on administrative processes, and organizational policies
  • Knowledge of patient care and examination procedures
  • Must be able to maintain confidentiality at all times
  • Microsoft Office Suite
  • ICD-10 and CPT experience preferred
  • Proficient in patient check in, check out and referral process.

Patient Service Representative-II

Responsibilities

Perform all responsibilities for PSR-I

  • Assist in training and evaluation of new hires
  • Assisting other PSRs and providers in need
  • Assisting PSR-Team Lead as directed
  • Solves issues of moderate complexity
  • Assists in training of new PSR’s
  • Performs all other related duties as assigned

Key physical and mental requirements:

  • Ability to lift up to 50 pounds
  • Ability to push or pull heavy objects using up to 50 pounds of force
  • Ability to sit for extended periods of time
  • Ability to stand for extended periods of time
  • Ability to use fine motor skills to operate office equipment and/or machinery
  • Ability to receive and comprehend instructions verbally and/or in writing
  • Ability to use logical reasoning for simple and complex problem solving
  • Ability to travel to multiple locations to support business needs as required

FLSA Classification: Non-exempt


Southeast Primary Care Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


12/2024