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Customer Service Representative Intern Jobs in Novi, MI

LoanMax

Customer Service Representative

Garden City, MI · On-site

$15 - $17/hr

LoanMax- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place! ***WE ARE CURRENTLY HIRING FOR OUR ...

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LoanMax

Customer Service Representative

Southgate, MI · On-site

$15 - $17/hr

LoanMax- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place! **We are currently hiring for our ...

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All JobsCustomer Service Representative Intern JobsCustomer Service Representative Intern Jobs in Novi, MI

Customer Service Representative Intern information

What is a customer service representative intern?

Customer Service Representative Interns are individuals who are gaining practical experience in assisting customers, resolving issues, and supporting the customer service team of a company. Their responsibilities typically include answering inquiries, processing orders, and learning company protocols for handling customer complaints. As interns, they are mentored by experienced staff and receive training to develop communication, problem-solving, and organizational skills. This role helps prepare them for future full-time positions in customer service or related fields.

What are the key skills and qualifications needed to thrive as a customer service representative intern?

To thrive as a Customer Service Representative Intern, you need strong communication skills, basic problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help interns build rapport and resolve issues effectively. These skills are crucial for delivering excellent customer experiences and supporting business reputation and retention.

What are some common challenges faced by customer service representative interns, and how can they effectively overcome them?

Customer Service Representative Interns often encounter challenges such as handling difficult customers, quickly learning company policies and systems, and balancing multiple inquiries simultaneously. To overcome these, it's important to actively listen to customer concerns, seek guidance from experienced team members, and utilize available training resources. Developing strong communication skills and maintaining a positive attitude can also help interns build confidence and deliver excellent service, even in high-pressure situations.

What are the most commonly searched types of Customer Service Representative jobs in Novi, MI?

The most popular types of Customer Service Representative jobs in Novi, MI are:

What cities near Novi, MI are hiring for Customer Service Representative Intern jobs?

Cities near Novi, MI with the most Customer Service Representative Intern job openings:

Customer Service Representative Intern jobs near you
Infographic showing various Customer Service Representative Intern job openings in Novi, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Representative

Universal Staffing

Oxford, MI

$13/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 26 days ago

Job description

Customer Service Representative

Job Summary

The Customer Service Representative is responsible for daily communication with customers regarding their orders, delivery issues, product questions or similar other items. They take care of the order entry process from start to finish and are responsible for tasks that are related to customer orders such as credits, delivery issues and alike. The Customer Service Representative takes call from customers and answers questions they may have or directs them to a coworker who can answer their questions.

The Customer Service Representative is a full-time position, with benefits, and a work schedule of Monday - Friday 8:00 AM to 5:00 PM.

General Accountabilities

  • Provides customers' information about products or services, takes or enters orders, or obtains details of complaints.
  • Ensures full customer satisfaction and maintains a friendly, helpful demeanor.
  • Identifies and prioritizes problems and issues related to service area.
  • Ensures that appropriate changes were made to resolve customers' problems.
  • Processes adjustments, changes, requests, fees, invoices and other related paperwork.

Job Qualifications

  • Education: High school diploma or equivalent
  • Experience with MS Office

Skills

  • Excellent verbal and written communication
  • Service oriented
  • Critical thinking
  • Active listening
  • Problem resolution
  • Works well with others

Other Job Information:

Full time

Benefits after 90 temporary period

Work Schedule: Monday – Friday 8:00 AM to 5:00 PM

Company Description

We are not a staffing agency, we employ for another business unit owned by the same individual.