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Customer Service Representative Field Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Sila Services

Customer Service Representative

Norfolk, VA · On-site

$18 - $20/hr

Our success is driven by skilled technicians in the field-and strong Customer Service Representatives who keep the operation running smoothly. When customers call us, you're the first voice they hear ...

Domino's

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Conflux Systems

Customer Service Representative

Cary, NC

$16.25 - $22.25/hr

Customer Service Representative The Customer Service Representative is a dynamic, non-call center ... The role requires critical thinking, problem-solving, and strong coordination with field and ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

viLogics

Customer Service Representative (CSR)

Ebensburg, PA · On-site

$13 - $17.75/hr

Customer Service Representative (CSR) Accounting Department Location: viLogics HQ Ebensburg,PA ... Associates or Bachelors degree in Accounting, Business Administration, Finance, or a related field

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

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Customer Service Representative Field information

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$13

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$41

How much do customer service representative field jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for customer service representative field in the United States is $25.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Customer Service Representative in the field typically does not earn $10,000 a month without significant experience, specialized skills, or working in high-paying industries like tech or finance. Most customer service roles pay between $2,500 and $4,000 monthly, but advanced positions or those with commission and bonuses can reach higher earnings. Achieving $10,000 monthly usually requires additional certifications, sales skills, or managerial responsibilities.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in using phones, email, and chat systems are often required. Patience, empathy, and adaptability are standout soft skills in this role. These skills ensure efficient resolution of customer issues, foster positive client relationships, and contribute to overall business success.

How can I make 2000 a week working from home?

A Customer Service Representative working from home can earn $2,000 a week by handling high call volumes, working flexible or extended hours, and gaining experience or specialized skills such as technical support or sales. Achieving this income level often requires consistent performance, strong communication skills, and possibly working for companies that offer higher pay rates or bonuses for overtime. Building a reputation for efficiency and expertise can also lead to opportunities for increased earnings.

What are Customer Service Representative Field jobs?

Customer Service Representative Field jobs involve assisting customers in person, often outside of a traditional office or call center environment. These representatives handle inquiries, resolve issues, and provide support directly at customer locations, such as homes or businesses. Their work may include troubleshooting products, delivering services, or gathering feedback to improve customer satisfaction. Strong communication and problem-solving skills are essential for success in this role.

What is a customer field representative?

A customer service representative in the field is a professional who interacts directly with customers at their locations to provide support, troubleshoot issues, and promote products or services. They often work independently, require good communication skills, and may use tools like mobile devices or CRM software to manage customer interactions.

What other jobs can a customer service representative do?

Customer Service Representatives can transition into roles such as sales associate, account manager, technical support specialist, or administrative assistant, leveraging their communication and problem-solving skills. They may also pursue positions in training, quality assurance, or customer success management, often requiring familiarity with CRM software and strong interpersonal abilities.

What is the difference between Customer Service Representative Field vs Customer Service Representative Call Center?

AspectCustomer Service Representative FieldCustomer Service Representative Call Center
Work EnvironmentOn-site at client locations, traveling often, outdoor or varied settingsIndoor, centralized call center environment
Required SkillsCommunication, problem-solving, adaptability, sometimes technical knowledgeCommunication, multitasking, computer proficiency
Common CertificationsCustomer Service Certification, technical certifications (if applicable)Customer Service Certification, call center training
Industry UsageRetail, healthcare, technology, field service industriesTelecommunications, retail, financial services

Customer Service Representative Field roles involve direct, face-to-face or on-site customer interactions, often requiring travel and technical knowledge. In contrast, Customer Service Representative Call Center positions are based in centralized call centers, focusing on phone or online support. Both roles require strong communication skills and customer service experience, but they differ mainly in work environment and daily tasks.

How do Customer Service Representatives in the field typically handle challenging customer interactions, and what support do they receive from their team?

Field-based Customer Service Representatives often encounter customers who are upset or facing urgent issues. To manage these situations, representatives are trained in active listening, empathy, and clear communication. They usually have access to a support network, including supervisors and technical specialists, who can provide guidance or escalate complex problems. Regular team meetings and ongoing training sessions help field representatives share experiences, learn best practices, and stay updated on company policies, ensuring they’re well-equipped to resolve customer concerns on-site.
What cities are hiring for Customer Service Representative Field jobs? Cities with the most Customer Service Representative Field job openings:
What states have the most Customer Service Representative Field jobs? States with the most job openings for Customer Service Representative Field jobs include:
Customer Service Representative Field jobs near you
Infographic showing various Customer Service Representative Field job openings in the United States as of June 2026, with employment types broken down into 44% Full Time, 51% Part Time, and 5% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $52,098 per year, or $25 per hour.

Customer Service Representative (CSR)

Planet Roof

Canonsburg, PA

$14.75 - $20/hr

Other

Posted 29 days ago

Job description

Position: Inside Sales Representative - ServiceTitan Expert
Job Summary: We are seeking a skilled and experienced Inside Sales Representative who is proficient in using ServiceTitan, a leading field service management software. As a ISR with ServiceTitan expertise, you will play a vital role in providing exceptional customer support and ensuring seamless coordination between our field technicians and clients. Your proficiency in ServiceTitan will be instrumental in delivering efficient and effective service solutions to our valued customers.
Responsibilities:
  • Utilize ServiceTitan software to manage and maintain customer service operations effectively.
  • Interact with customers via phone, email, and chat to address their queries, concerns, and service requests.
  • Ensure accurate and timely entry of customer information, service requests, and job details into the ServiceTitan system.
  • Schedule appointments, dispatch field technicians, and coordinate service assignments through ServiceTitan's scheduling and dispatching features.
  • Provide guidance and assistance to field technicians regarding job details, client requirements, and service updates via ServiceTitan's mobile app.
  • Collaborate with other departments, including sales, operations, and technical teams, to resolve customer issues promptly and ensure a seamless customer experience.
  • Maintain a thorough understanding of the ServiceTitan software, including updates and new features, and provide training and support to other team members as needed.
  • Proactively identify opportunities to optimize ServiceTitan workflows and propose improvements to enhance overall efficiency and customer satisfaction.
  • Prepare and maintain accurate reports, documentation, and records related to customer interactions, service requests, and job statuses within ServiceTitan.
  • Uphold a high level of professionalism and empathy in all customer interactions, ensuring a positive and customer-centric experience throughout.
Requirements:
  • Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service.
  • Proficiency in using ServiceTitan or similar field service management software is essential.
  • Strong communication skills, both written and verbal, with the ability to explain technical concepts clearly and effectively.
  • Exceptional organizational and multitasking abilities to handle a high volume of customer inquiries and service requests.
  • Detail-oriented mindset with a focus on accuracy and data integrity when working with ServiceTitan.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Familiarity with the field service industry and an understanding of service workflows is a plus.
  • Flexible availability to accommodate varying shifts, including weekends and holidays if required.

Join our team as a Customer Service Representative with ServiceTitan expertise, and contribute to our commitment to delivering outstanding customer service and streamlined operations. Apply now and become a valuable member of our organization!

Apply