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Customer Service Representative Field Jobs (NOW HIRING)

Roofing Pups

$15 - $20.50/hr

Schedule appointments, dispatch field technicians, and coordinate service assignments through ... Prior experience as a Customer Service Representative or in a similar role, with a proven track ...

Sila Services

Customer Service Representative

Sterling, VA

$15.75 - $21.50/hr

Our success is driven by skilled technicians in the field--and strong Customer Service Representatives who keep the operation running smoothly. When customers call us, you're the first voice they ...

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All JobsCustomer Service Representative Field Jobs

Customer Service Representative Field information

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$13

$25

$41

How much do customer service representative field jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for customer service representative field in the United States is $25.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Customer Service Representative in the field typically does not earn $10,000 a month without significant experience, specialized skills, or working in high-paying industries like tech or finance. Most customer service roles pay between $2,500 and $4,000 monthly, but advanced positions or those with commission and bonuses can reach higher earnings. Achieving $10,000 monthly usually requires additional certifications, sales skills, or managerial responsibilities.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in using phones, email, and chat systems are often required. Patience, empathy, and adaptability are standout soft skills in this role. These skills ensure efficient resolution of customer issues, foster positive client relationships, and contribute to overall business success.

How can I make 2000 a week working from home?

A Customer Service Representative working from home can earn $2,000 a week by handling high call volumes, working flexible or extended hours, and gaining experience or specialized skills such as technical support or sales. Achieving this income level often requires consistent performance, strong communication skills, and possibly working for companies that offer higher pay rates or bonuses for overtime. Building a reputation for efficiency and expertise can also lead to opportunities for increased earnings.

What are Customer Service Representative Field jobs?

Customer Service Representative Field jobs involve assisting customers in person, often outside of a traditional office or call center environment. These representatives handle inquiries, resolve issues, and provide support directly at customer locations, such as homes or businesses. Their work may include troubleshooting products, delivering services, or gathering feedback to improve customer satisfaction. Strong communication and problem-solving skills are essential for success in this role.

What is a customer field representative?

A customer service representative in the field is a professional who interacts directly with customers at their locations to provide support, troubleshoot issues, and promote products or services. They often work independently, require good communication skills, and may use tools like mobile devices or CRM software to manage customer interactions.

What other jobs can a customer service representative do?

Customer Service Representatives can transition into roles such as sales associate, account manager, technical support specialist, or administrative assistant, leveraging their communication and problem-solving skills. They may also pursue positions in training, quality assurance, or customer success management, often requiring familiarity with CRM software and strong interpersonal abilities.

What is the difference between Customer Service Representative Field vs Customer Service Representative Call Center?

AspectCustomer Service Representative FieldCustomer Service Representative Call Center
Work EnvironmentOn-site at client locations, traveling often, outdoor or varied settingsIndoor, centralized call center environment
Required SkillsCommunication, problem-solving, adaptability, sometimes technical knowledgeCommunication, multitasking, computer proficiency
Common CertificationsCustomer Service Certification, technical certifications (if applicable)Customer Service Certification, call center training
Industry UsageRetail, healthcare, technology, field service industriesTelecommunications, retail, financial services

Customer Service Representative Field roles involve direct, face-to-face or on-site customer interactions, often requiring travel and technical knowledge. In contrast, Customer Service Representative Call Center positions are based in centralized call centers, focusing on phone or online support. Both roles require strong communication skills and customer service experience, but they differ mainly in work environment and daily tasks.

How do Customer Service Representatives in the field typically handle challenging customer interactions, and what support do they receive from their team?

Field-based Customer Service Representatives often encounter customers who are upset or facing urgent issues. To manage these situations, representatives are trained in active listening, empathy, and clear communication. They usually have access to a support network, including supervisors and technical specialists, who can provide guidance or escalate complex problems. Regular team meetings and ongoing training sessions help field representatives share experiences, learn best practices, and stay updated on company policies, ensuring they’re well-equipped to resolve customer concerns on-site.
What cities are hiring for Customer Service Representative Field jobs? Cities with the most Customer Service Representative Field job openings:
What states have the most Customer Service Representative Field jobs? States with the most job openings for Customer Service Representative Field jobs include:
Customer Service Representative Field jobs near you
Infographic showing various Customer Service Representative Field job openings in the United States as of June 2026, with employment types broken down into 44% Full Time, 51% Part Time, and 5% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $52,098 per year, or $25 per hour.

CSR - Customer Service Representative

White Plumbing Co

Springfield, MO

$13 - $18/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 11 days ago

Job description

White Plumbing, Heating & Air, a trusted name in the plumbing industry, proudly serves clients throughout Springfield, MO. Our focus is on professional excellence and continuous growth, and we're looking for a dynamic person who also holds these values. Join our office as a full-time CSR - Customer Service Representative and take the next big step in your career!
Depending on experience, you earn a competitive wage of $13.00 - $18.00/hour. You also enjoy incredible benefits, such as:
  • Paid medical, Dental, and Life Insurance
  • Paid vacation
  • Paid holidays
  • A 401(k) retirement plan
  • Supplemental insurance
  • Relocation assistance is available and will be discussed during the interview process.
Sounds great, right? Keep reading to learn more about this rewarding position!
DAY IN THE LIFE
You normally work from 8:00 am - 5:00 pm, Monday - Friday.
As a CSR - Customer Service Representative, you ensure seamless communication between our customers and our service team. With an upbeat and friendly attitude, you answer incoming phone calls, schedule appointments, efficiently dispatch field crews, and respond to our customers' questions and concerns. You also manage social media platforms to promote our online presence and facilitate positive customer interactions. Your ability to effectively communicate information contributes to smooth workdays at our office!
REQUIREMENTS
  • High school diploma or equivalent
  • 1+ year of customer service representative experience
  • Proficiency with computers and Microsoft Office applications
  • Self-motivated attitude and a customer-oriented mindset
  • Excellent verbal and written communication skills
  • Ability to work collaboratively in a team environment
  • Ability to perform the physical requirements of the job, including using a computer, sitting for extended periods, and moving objects weighing up to 25 lbs.
  • 1+ year of experience with Service Titan, preferred

Customer service experience would be a plus! Experience with ServiceTitan software would also be preferred.
Are you eager to learn more and willing to take direction? Can you multi-task and keep up in a fast-paced environment? Do you want to build a rewarding career with a reputable service company? If YES, we want you as our CSR - Customer Service Representative!
ABOUT US
Since 1989, we have been a trusted company specializing in plumbing and gas work for new construction projects, with a notable focus on multi-family apartments. Recently, in June 2020, we established a service department catering to both residential and commercial systems. Our mission revolves around providing top-notch solutions and quality work while ensuring our clients' trust through our skilled and well-equipped employees. Our down-to-earth, small-business atmosphere is upheld by a team of expertly trained professionals who genuinely care about their colleagues and families. We prioritize creating a fun and supportive work environment, and in recognition of our employees' hard work, we offer excellent wages, benefits, and perks.
MAKE YOUR MOVE!
Our office needs you as our CSR - Customer Service Representative! If you think you're the right fit for this role, fill out our quick initial application today. We're excited to hear from you!
Candidates must successfully pass a background check, and we also conduct pre-employment drug testing. Please note that any job offer extended will be contingent upon the results of both background and drug testing.

Apply