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Customer Service Representative Courier Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

River City

Be Seen First

Customer Service Representative - CSR

Montgomery, AL · On-site

$37K - $39K/yr

We are hiring a full time Customer Service Representative to join our team on a full-time basis in our Montgomery location. The Customer Service Representative II is responsible for providing ...

New

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Customer Service Representative Courier information

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How much do customer service representative courier jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for customer service representative courier in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service representative courier?

Customer Service Representative Couriers are professionals who combine customer service responsibilities with courier or delivery duties. They interact with customers to address inquiries, resolve issues, and ensure satisfaction while also handling the pickup and delivery of items such as packages or documents. These roles require strong communication skills, attention to detail, and reliability, as they often serve as the primary point of contact between a company and its clients. They may work for courier companies, logistics firms, or businesses that require direct delivery services. The position typically involves both office-based and fieldwork, depending on the employer's needs.

What skills and qualifications are needed to be a customer service representative courier?

To thrive as a Customer Service Representative Courier, you need strong communication skills, basic problem-solving abilities, and a valid driver's license or delivery certification. Familiarity with route optimization software, GPS navigation systems, and customer relationship management (CRM) tools is typically required. Reliability, patience, and a customer-oriented attitude are standout soft skills in this role. These skills ensure timely, accurate deliveries and positive customer experiences, which are crucial for company reputation and operational efficiency.

What are common challenges faced by customer service representative couriers, and how can they be managed?

Customer Service Representative Couriers often encounter challenges such as managing high call volumes, addressing delivery delays, and resolving customer complaints efficiently. Balancing timely deliveries while maintaining clear communication with both customers and dispatch teams can be demanding. Successful representatives develop strong organizational skills, remain calm under pressure, and utilize company protocols to handle issues proactively. Building rapport with customers and collaborating closely with drivers and logistics staff helps ensure a smooth workflow and positive customer experiences.

What is the difference between Customer Service Representative Courier vs Delivery Driver?

AspectCustomer Service Representative CourierDelivery Driver
Primary RoleAssist customers, handle inquiries, and support courier servicesTransport packages from one location to another
Work EnvironmentOffice settings, call centers, or courier hubsOn the road, using vehicles to deliver items
CredentialsCustomer service skills, sometimes a valid driver’s licenseValid driver’s license, vehicle insurance
Industry UsageCourier companies, logistics, retailCourier services, food delivery, logistics

The main difference is that Customer Service Representative Courier focuses on assisting customers and supporting courier operations, often in an office environment, while Delivery Drivers are responsible for physically transporting packages or food to customers. Both roles may require a valid driver’s license, but their daily tasks and work settings differ significantly.

How to get hired as a customer service representative courier?

To get hired as a customer service representative courier, candidates should have excellent communication skills, a valid driver's license, and a clean driving record. Employers often require a high school diploma or equivalent and may conduct background checks and drug screenings. Prior experience in customer service or delivery roles can improve chances of employment, and familiarity with GPS or routing software is beneficial.

What cities are hiring for Customer Service Representative Courier jobs?

Cities with the most Customer Service Representative Courier job openings:

What are popular job titles related to Customer Service Representative Courier jobs?

For Customer Service Representative Courier jobs, the most frequently searched job titles are:

Customer Service Representative Courier jobs near you

Customer Service Representative / CSR

Greenfield, IN • On-site

Summers of Marion Inc.
See more jobs at Summers of Marion Inc.external

$17/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Job description

Summers Plumbing Heating & Cooling out of Greenfield, IN is recruiting a full-time experienced Customer Service Representative / CSR who can easily provide an out-of-this-world customer service experience in a fast-paced environment. Do you have exceptional communication skills? Can you do whatever it takes to make our customers happy? If yes, keep reading!
This position must be available to work shifts from 7 am - 5 pm. Pay for the position starts at $17/hour and up depending on experience. You will enjoy stellar benefits that include health insurance, vision, dental, life insurance, and a company-matched 401(k) plan! We also have fun trips, monthly company-sponsored activities, and a great team atmosphere! If this is the opportunity for you, apply now!
ABOUT SUMMERS OF GREENFIELD
Our knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers that come back time and time again!
Our team members are a vital part of a growing company, and they have true leaders
who appreciate their team members, which allows our company to thrive. We are proud of our fun team atmosphere where everyone pitches in to get things done and you get rewarded for going above and beyond!
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE / CSR
You arrive each day ready to ensure that our clients are heard and receive the best customer service possible, as a Customer Service Representative / CSR. You love that you spend most of your day in an office environment on the phone or computer. The first duty you have is to answer incoming client phone calls by the third ring and as well as make outbound calls. Besides providing customer service, you complete various other tasks as assigned. At the end of the day, you feel good about ensuring that our clients are satisfied, all parties are well-informed, and everything runs smoothly!
QUALIFICATIONS
  • Basic computer skills
  • Familiarity with Microsoft Office Excel and Word (a plus!)
  • Strong verbal communication skills

Are you a talented multitasker who can sound professional yet helpful on the phone? Are you detail-oriented, outgoing, organized, and friendly? Are you a self-motivated and adaptable individual who can work independently? If so, you're the Customer Service Representative / CSR that we've been searching for!
ARE YOU READY TO JOIN OUR TEAM?
Are you a team player who is looking for a solid team to join? If yes, complete our initial 3-minute, mobile-friendly application so that we can review your information. We can't wait to meet you!
Location: 46140

Apply