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Customer Service Representative Courier Jobs (NOW HIRING)

PostNet

Customer Service Representative

Mission, TX · On-site

$8 - $11/hr

May help to train and mentor Customer Service Representatives. WHAT YOU BRING TO THE TABLE ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

MTF Biologics

Customer Service Representative IMAZ

$25 - $29/hr

Schedule and /or assist with the coordination of courier pick- ups from MTF distribution sites ... A CSR must have the ability to research order discrepancies including incorrect serial numbers and ...

North Wilkesboro Speedway

Customer Service Rep

Kansas City, MO · On-site

$15.50 - $21.25/hr

JOB SUMMARY The Customer Service Representative will provide world-class customer service and ... Oversees mail deliveries, packages and couriers * Inputs orders * Verifies pricing, advises stock ...

PostNet

Retail Customer Service Representative

Bronx, NY · On-site

$17/hr

Training & development Retail Customer Service Representative - Benefit and Perks * Competitive ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

PostNet

Retail Customer Service Representative

Houston, TX · On-site

$14 - $15.25/hr

Retail Customer Service Representative - Benefit and Perks * Competitive Compensation * Flexible ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

PostNet

Customer Service Representative

Tomball, TX · On-site

$12 - $15/hr

May help to train and mentor Customer Service Representatives. WHAT YOU BRING TO THE TABLE ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Customer Service Representative Courier information

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How much do customer service representative courier jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for customer service representative courier in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service representative courier?

Customer Service Representative Couriers are professionals who combine customer service responsibilities with courier or delivery duties. They interact with customers to address inquiries, resolve issues, and ensure satisfaction while also handling the pickup and delivery of items such as packages or documents. These roles require strong communication skills, attention to detail, and reliability, as they often serve as the primary point of contact between a company and its clients. They may work for courier companies, logistics firms, or businesses that require direct delivery services. The position typically involves both office-based and fieldwork, depending on the employer's needs.

What skills and qualifications are needed to be a customer service representative courier?

To thrive as a Customer Service Representative Courier, you need strong communication skills, basic problem-solving abilities, and a valid driver's license or delivery certification. Familiarity with route optimization software, GPS navigation systems, and customer relationship management (CRM) tools is typically required. Reliability, patience, and a customer-oriented attitude are standout soft skills in this role. These skills ensure timely, accurate deliveries and positive customer experiences, which are crucial for company reputation and operational efficiency.

What are common challenges faced by customer service representative couriers, and how can they be managed?

Customer Service Representative Couriers often encounter challenges such as managing high call volumes, addressing delivery delays, and resolving customer complaints efficiently. Balancing timely deliveries while maintaining clear communication with both customers and dispatch teams can be demanding. Successful representatives develop strong organizational skills, remain calm under pressure, and utilize company protocols to handle issues proactively. Building rapport with customers and collaborating closely with drivers and logistics staff helps ensure a smooth workflow and positive customer experiences.

What is the difference between Customer Service Representative Courier vs Delivery Driver?

AspectCustomer Service Representative CourierDelivery Driver
Primary RoleAssist customers, handle inquiries, and support courier servicesTransport packages from one location to another
Work EnvironmentOffice settings, call centers, or courier hubsOn the road, using vehicles to deliver items
CredentialsCustomer service skills, sometimes a valid driver’s licenseValid driver’s license, vehicle insurance
Industry UsageCourier companies, logistics, retailCourier services, food delivery, logistics

The main difference is that Customer Service Representative Courier focuses on assisting customers and supporting courier operations, often in an office environment, while Delivery Drivers are responsible for physically transporting packages or food to customers. Both roles may require a valid driver’s license, but their daily tasks and work settings differ significantly.

How to get hired as a customer service representative courier?

To get hired as a customer service representative courier, candidates should have excellent communication skills, a valid driver's license, and a clean driving record. Employers often require a high school diploma or equivalent and may conduct background checks and drug screenings. Prior experience in customer service or delivery roles can improve chances of employment, and familiarity with GPS or routing software is beneficial.

What cities are hiring for Customer Service Representative Courier jobs?

Cities with the most Customer Service Representative Courier job openings:

What are popular job titles related to Customer Service Representative Courier jobs?

For Customer Service Representative Courier jobs, the most frequently searched job titles are:

Customer Service Representative Courier jobs near you

Customer Service Representative (CSR)

Denton, TX • On-site

Force Home Services
Personal Services • 51 - 200 employees
Learn more about Force Home Servicesexternal

$60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Key responsibilities

  • Assist customers and ensure they have a positive experience with the company.

  • Communicate clearly and kindly with clients, handling issues or concerns with patience and finding resolutions.

  • Accommodate the company's needs to take care of clients and support sales of home services.

Job description

Force Home Services Heating, Air Conditioning, & Plumbing in Denton, TX is looking to hire a full-time Customer Service Representative (CSR) to assist our customers and ensure they have a great experience with us. Do you want to work in a place where every day is a new opportunity to serve the community? Would you like to join a family-first company that is passionate about what they do? Are you looking to work with a great team of people? If so, please read on!

This CSR position earns a base salary starting at $15/hour and can earn over $60,000/year with bonuses and commissions. We also offer an unlimited monthly individual bonus and unlimited monthly team bonus. We provide excellent benefits, including medical/dental coverage, 401K, life insurance, vision insurance, vacation accrual from the 1st day, AND performance bonuses. If this sounds like the right HVAC sales opportunity for you, apply today!


ABOUT FORCE HOME SERVICES HEATING, AIR CONDITIONING & PLUMBING

Force Home Services, formerly known as Air Force Mechanical, has come a long way since its inception in 1998. Over the years, we have grown and expanded, and our name has evolved to reflect that change. We provide heating, air conditioning, and plumbing (HVAC) services locally from Dallas to Plano and Southlake to Denton. We are not here to merely be building code compliant and to meet industry standards. We are welcomed into our customers' homes with the expectation that we are experts in the fields of plumbing, heating, and cooling homes. It's our job to deliver that expectation.

We are proud of our well-equipped and trained employees. Our goal is to have our employees look forward to getting up every day and coming in to work. We offer a safe, clean, and enjoyable work environment. We offer continuous training in order to improve our abilities in all areas. In addition to TOP compensation and benefits packages for all employees, we provide a career path for all employees (5 years and beyond).


A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE (CSR)

As a Customer Service Representative (CSR), your positive and friendly disposition shines through all your interactions. It is one of the reasons that our customers enjoy doing business with us! As we continue to grow, you accommodate our needs to take care of our clients and sell our home services. When you interact with clients, you always communicate clearly and kindly. As issues or concerns arise, you handle them with patience and quickly find resolutions. You enjoy helping others and using your skills to fuel your success!


QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR)

  • High school diploma or GED

Do you have excellent interpersonal and communication skills? Are you organized and detail-oriented? Can you work well with others? Do you prioritize your tasks and time effectively? Are you willing to go the extra mile to help our customers? Can you demonstrate professionalism and patience when dealing with stressful situations? If yes, you might just be perfect for this HVAC sales position!


ARE YOU READY TO JOIN OUR HVAC TEAM?

If you feel that you would be right for this Customer Service Representative (CSR) job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 76205

Apply