ZipRecruiter

Log In

1

Customer Service Representative Agent Jobs in Spring Hill, FL

Webb Insurance Group

Be Seen First

Personal Lines Insurance CSR

Hudson, FL · On-site

$52K - $68K/yr (+ commission)

Qualifications for the Insurance Service/Sales Representative/Agent: * 2-20 OR 4-40 (Property ... Passion for providing outstanding customer service and building relationships * Motivated to ...

Webb Insurance Group

Be Seen First

Personal Lines Insurance CSR

Tampa, FL · On-site

$56K - $68K/yr (+ commission)

Qualifications for the Insurance Service/Sales Representative/Agent: * 2-20 OR 4-40 (Property ... Passion for providing outstanding customer service and building relationships * Motivated to ...

Getaway Travel Agency

Customer Representative Agent

Tampa, FL · Remote

$15 - $20.50/hr

About the job Travel customer representative As a Travel Customer Representative, you will play a ... Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ...

U-Haul

Customer Service Representative

Hudson, FL · On-site

$14.25 - $19.25/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

dbi

Customer Service Representative

Clearwater, FL

$14.75 - $20/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

U-Haul

Customer Service Representative

Spring Hill, FL · On-site

$13.75 - $18.75/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Elevating Solutions LLC

Customer Service Rep

Tampa, FL · Remote

$10 - $15/hr

We are looking for a motivated and professional Customer Service Representative to join our team as an independent contractor. In this role, you will be responsible for providing excellent customer ...

next page

Showing results 1-20

All JobsCustomer Service Representative Agent JobsCustomer Service Representative Agent Jobs in Spring Hill, FL

Customer Service Representative Agent information

See Spring Hill, FL salary details

$8

$15

$22

How much do customer service representative agent jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service representative agent in Spring Hill, FL is $15.95, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $17.74 per hour, depending on experience, location, and employer.

What is a customer service representative agent?

Customer Service Representative Agents are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, chat, or in person. Their primary role is to ensure customer satisfaction by handling complaints, processing orders, and offering assistance promptly and courteously.

What are the key skills and qualifications needed to thrive as a customer service representative agent?

To thrive as a Customer Service Representative Agent, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is often required. Patience, empathy, and active listening are standout soft skills that help build rapport with customers and resolve issues effectively. These skills and qualities are crucial for delivering excellent service, ensuring customer satisfaction, and maintaining the organization's reputation.

What are some common challenges faced by customer service representative agents and how can they be managed effectively?

Customer Service Representative Agents often encounter challenges such as handling difficult customers, managing high call volumes, and staying up to date with products or services. To manage these effectively, agents benefit from strong communication skills, patience, and continuous training on company offerings. Many teams provide regular coaching, access to knowledge bases, and peer support to help agents navigate tough situations and maintain high-quality service. Proactively seeking feedback and collaborating with teammates can also improve job satisfaction and performance.

What is the difference between Customer Service Representative Agent vs Customer Support Specialist?

AspectCustomer Service Representative AgentCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma; may have certifications in technical support or customer service
Work EnvironmentCall centers, retail, or office settingsCall centers, online chat, or technical support environments
Industry UsageRetail, telecommunications, banking, and service industriesTechnology, software, and product-based industries
Common Search IntentCustomer service roles, call center jobs, customer supportTechnical support, product assistance, troubleshooting

The main difference between a Customer Service Representative Agent and a Customer Support Specialist lies in their focus areas. Customer Service Representative Agents typically handle general inquiries and transactional support in various industries, while Customer Support Specialists often provide technical assistance and troubleshooting for specific products or services. Both roles require strong communication skills and customer service experience, but the Specialist role may demand more technical knowledge.

What cities near Spring Hill, FL are hiring for Customer Service Representative Agent jobs?

Cities near Spring Hill, FL with the most Customer Service Representative Agent job openings:

Customer Service Representative Agent jobs near you
Infographic showing various Customer Service Representative Agent job openings in Spring Hill, FL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $33,170 per year, or $15.9 per hour.

Personal Lines Insurance CSR

Hudson, FL • On-site

Webb Insurance Group
See more jobs at Webb Insurance Groupexternal

$52K - $68K/yr (+ commission)

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Key responsibilities

  • Assist clients with policy servicing, renewals, coverage questions, and new business opportunities.

  • Review and process policy changes, endorsements, and cancellations, and provide guidance on personal lines coverages.

  • Quote and bind new business, monitor renewals, and develop insurance quotes based on client needs.

Job description

Candidates must have an active 4-40, 20-44 or 2-20 Insurance License.


NO COLD CALLING!


About Us:
We are a client-focused independent insurance agency dedicated to providing personalized service and trusted insurance solutions. Our team is passionate about protecting our clients' homes, vehicles, and personal assets with care and attention.

We represent the majority of insurance companies in the state of Florida for personal auto, homeowners, flood and all other personal lines products.


Position Overview:
We’re seeking a personable, detail-oriented insurance professional to join our team as a Personal Lines Insurance Advisor / Customer Service Representative. In this role, you will assist clients with policy servicing, renewals, coverage questions, and new business opportunities. This is a critical client-facing role that combines customer service with account management and advisory responsibilities.


Qualifications for the Insurance Service/Sales Representative/Agent:

  • 2-20 OR 4-40 (Property & Casualty) Insurance license
  • 1 year of Personal Insurance experience is mandatory (2-4 years preferred)
  • Strong knowledge of personal lines products and underwriting guidelines
  • Excellent communication and organizational skills
  • Tech-savvy with ability to quickly learn agency systems (AMS, raters, carrier portals)
  • Passion for providing outstanding customer service and building relationships
  • Motivated to complete tasks and have a growth focused mindset


Responsibilities for the Insurance Personal Lines Insurance Advisor:

  • Establish relationships with current clients and future prospects, as needed
  • Provide prompt, accurate, and friendly client support via inbound calls, texts, and emails
  • Review and process policy changes, endorsements, and cancellations
  • Provide guidance to clients on personal lines coverages (home, auto, umbrella, etc.)
  • Quote and bind new business and cross-sell additional lines where appropriate
  • Monitor renewals and proactively reach out to clients for coverage reviews
  • Work closely with carriers to resolve underwriting issues
  • Develop insurance quotes based on client needs and follow up in order to make the sale
  • Maintain accurate records in the agency management system
  • Maintain a strong work ethic with a commitment to success


What We Offer:

  • Supportive, close-knit team environment
  • Paid time off - Paid Holidays and Vacation
  • Opportunities for training and growth
  • Competitive pay based on experience salary
  • Bonus incentive based on individual performance

Company Description

We are a small, client-focused independent insurance agency dedicated to providing personalized service and trusted insurance solutions. Our team is passionate about protecting our clients' homes, vehicles, and personal assets with care and attention.

We do not believe in the typical "big company" culture where employees are placed into a box and only given a very narrow set of responsibilities. We are committed to employee development. All of our team members have the opportunity to see the tangible results of their contributions to the company! We believe in giving you more life and more opportunity through your career with us!