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Customer Service Representative Agent Jobs in Calgary, AB

Store 4025238Q: #142-4242 7Th Street Se, Calgary, Alberta T2G 2Y8 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Reporting The Customer Service Representative reports directly to the Director of Avionics. Core Competencies * Communication Skills * Positive Attitude * Problem-Solving Skills * Professionalism

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Customer Service Representative Agent information

What is a customer service representative agent?

Customer Service Representative Agents are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, chat, or in person. Their primary role is to ensure customer satisfaction by handling complaints, processing orders, and offering assistance promptly and courteously.

What are the key skills and qualifications needed to thrive as a customer service representative agent?

To thrive as a Customer Service Representative Agent, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is often required. Patience, empathy, and active listening are standout soft skills that help build rapport with customers and resolve issues effectively. These skills and qualities are crucial for delivering excellent service, ensuring customer satisfaction, and maintaining the organization's reputation.

What are some common challenges faced by customer service representative agents and how can they be managed effectively?

Customer Service Representative Agents often encounter challenges such as handling difficult customers, managing high call volumes, and staying up to date with products or services. To manage these effectively, agents benefit from strong communication skills, patience, and continuous training on company offerings. Many teams provide regular coaching, access to knowledge bases, and peer support to help agents navigate tough situations and maintain high-quality service. Proactively seeking feedback and collaborating with teammates can also improve job satisfaction and performance.

What is the difference between Customer Service Representative Agent vs Customer Support Specialist?

AspectCustomer Service Representative AgentCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma; may have certifications in technical support or customer service
Work EnvironmentCall centers, retail, or office settingsCall centers, online chat, or technical support environments
Industry UsageRetail, telecommunications, banking, and service industriesTechnology, software, and product-based industries
Common Search IntentCustomer service roles, call center jobs, customer supportTechnical support, product assistance, troubleshooting

The main difference between a Customer Service Representative Agent and a Customer Support Specialist lies in their focus areas. Customer Service Representative Agents typically handle general inquiries and transactional support in various industries, while Customer Support Specialists often provide technical assistance and troubleshooting for specific products or services. Both roles require strong communication skills and customer service experience, but the Specialist role may demand more technical knowledge.

What cities near Calgary, AB are hiring for Customer Service Representative Agent jobs?

Cities near Calgary, AB with the most Customer Service Representative Agent job openings:

Infographic showing various Customer Service Representative Agent job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Customer Service Representative

Calgary, AB • On-site

Circle K
Retail • 10K+ employees

Part-time

Re-posted 5 days ago


Circle K rating

4.9

Company rating: 4.9 out of 10

Based on 1,385 frontline employees who took The Breakroom Quiz


Job description

Store 4025238Q: #142-4242 7Th Street Se, Calgary, Alberta T2G 2Y8

Customer Service Representative


As a Customer Service Representative, you will enjoy:

  • Flexible schedules
  • Large, stable employer
  • Opportunities for fast career advancement
  • Task variety
  • Weekly pay
  • Night shift premium
  • Employee discount
  • Scholarship program
  • Years of service Recognition program
  • Supporting temporary workers through PNP (some conditions may apply)

Your key responsibilities:

You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What we are looking for:

  • Customer service
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions

Great to have:

  • Customer service experience
  • Motivation to advance in your career!
  • Willingness to learn and have fun!


Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.

What Circle K employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Circle K logo

About Circle K

Sourced by ZipRecruiter

Circle K Stores are owned by Alimentation Couche-Tard, the largest convenience store operator in Canada. We are recognized for our strong food service brands, Simply Great Coffee, and of course our icy cold, flavour abundant Frosters. Our innovative store design and merchandising is second to none.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Tempe, AZ, US