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Customer Service Representative Administration Jobs

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We are seeking a motivated and professional Administrative & Customer Service Representative to ... Previous experience in administration, customer service, or sales support preferred. * Excellent ...

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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Customer Service Representative Administration information

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How much do customer service representative administration jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service representative administration in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Administration vs Customer Service Representative?

AspectCustomer Service Representative AdministrationCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require additional certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentOffice settings, call centers, administrative departmentsCall centers, retail, online support, various customer-facing environments
Employer & Industry UsageBusinesses with administrative support needs, corporate officesRetail, telecommunications, finance, healthcare, and many service industries
Search & Comparison IntentRoles focused on administrative support within customer serviceFrontline customer support roles

Customer Service Representative Administration roles focus on administrative tasks related to customer service, such as managing records and scheduling. In contrast, Customer Service Representatives primarily handle direct customer interactions. Both roles require strong communication skills, but their daily responsibilities and work environments differ.

What cities are hiring for Customer Service Representative Administration jobs?

Cities with the most Customer Service Representative Administration job openings:

What states have the most Customer Service Representative Administration jobs?

States with the most job openings for Customer Service Representative Administration jobs include:

What are popular job titles related to Customer Service Representative Administration jobs?

For Customer Service Representative Administration jobs, the most frequently searched job titles are:

Customer Service Representative Float - Administration WHE

Bethesda, OH • On-site

WESBANCO
Commercial Banking • 1 - 5K employees

$13.50 - $18.25/hr

Full-time

Posted 14 days ago


WesBanco rating

7.4

Company rating: 7.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

Summary

Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing customers, a CSR is charged with providing excellent customer service while identifying referral opportunities and performing account transactions. Determines the proper individual/line of business to handle referral opportunities and more complex customer service issues.

Essential Functions

Excellent Customer Service

Perform Customer Transactions

Operational and Security Proficiency

Identify Referral Opportunities

Essential Duties and Responsibilities

Personally models the standards of the Bank's Mission, Vision, and Pledge.

Accepts and accurately processes all financial service transactions.

Responsible for CSR cash drawer ad follows proper balancing and cash handling procedures.

Complies and operates within security and audit procedures.

Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location.

Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.

Meets established individual referral goals as assigned.

Determines the appropriate individual/line of business to handle referral opportunities and more complex customer service issues; follow up to ensure customer need was met.

Complete outbound customer calls as needed to support the sales and service needs of the Banking Center.

Develops and maintains working knowledge of the Bank's products and services.

Other Skills and Abilities

Ability to read and comprehend simple instructions, short correspondence, and memos.

Ability to write simple correspondence

Ability to effectively present information in one-on-one and small group situations to customers. Clients, and other employees of the organizations

Sound mathematical and analytical skills preferred.

Demonstrates the ability to interpret and follow written, verbal, and visual instructions, using sound judgement and common-sense decision making to complete tasks accurately and effectively.

Ability to deal with problems involving several concrete variables in standardized situations.

Must have strong product knowledge for the level of selling and successfully promoting products expected with position.

Must have excellent organizational skills and the ability to multi-task ad to be flexible.

High School Diploma or General Education Degree (GED) required.

Minimum of 1 year of cash handling or customer service experience preferred.


What WesBanco employees say

Pay

Benefits

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