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Customer Service Rep Jobs in Wichita, KS (NOW HIRING)

LoanMax Title Loans

Customer Service Representative

Wichita, KS · On-site

$14.25 - $19.50/hr

LoanMax Title Loans - Customer Service Representative (Entry Level) Are you looking for a stable, full time, entry level position with career potential? If so, you've come to the right place! *Hiring ...

U-Haul

Customer Service Representative

Wichita, KS · On-site

$14.25 - $19.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Wichita, KS · On-site

$14.25 - $19.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Wichita, KS · On-site

$14.25 - $19.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Wichita, KS · On-site

$14.25 - $19.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Rank 1 Marketing

Customer Service Representative

Wichita, KS

$14.25 - $19.50/hr

Customer Service Representatives will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that ...

Rank 1 Marketing

Customer Service Representative

Wichita, KS · On-site

$14.25 - $19.50/hr

Customer Service Representatives will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that ...

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Customer Service Rep information

See Wichita, KS salary details

$8

$16

$24

How much do customer service rep jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service rep in Wichita, KS is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.70 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Wichita, KS?

The most popular types of Customer Service Rep jobs in Wichita, KS are:

What are popular job titles related to Customer Service Rep jobs in Wichita, KS?

For Customer Service Rep jobs in Wichita, KS, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Wichita, KS look for?

The top searched job categories for Customer Service Rep jobs in Wichita, KS are:

What cities near Wichita, KS are hiring for Customer Service Rep jobs?

Cities near Wichita, KS with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Wichita, KS as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,977 per year, or $16.8 per hour.

Customer Service Representative

Stoner's Pizza Joint

Wichita, KS • On-site

$12/hr

Full-time

Posted 28 days ago

Stoner's Pizza Joint rating

5.1

Company rating: 5.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

We are looking for a CSR to join our staff & serve America's Best Pizzas!

As a CSR or customer service representative, your primary responsibilities include inputting orders on the POS screen both at the front counter & over the phone, handing food to customers or third-party representatives upon arrival, & providing product/service information with a smile. Your duties involve providing customers with a pleasant & inviting atmosphere; along with helping the rest of the staff in managing the restaurant.


Job Responsibilities include but are not limited to:


  • Greet and welcome customers to the restaurant
  • Take orders, process payments, & customer phone calls
  • Resolve customers' concerns and answer customers' questions to your best ability
  • Maintain a positive attitude and calmly respond to customers' complaints
  • Attract customers by promoting the product and company positively, answering questions, and addressing concerns as they arise
  • Receiving in-the-moment coaching & hands-on training
  • Assisting management with in-store tasks & other daily store duties
  • Prepare customer orders & help with kitchen prep activities
  • Bag, box, wrap, & distribute orders
  • Cleaning, maintaining, & stocking the showroom & kitchen
  • Complying with the rules and regulations of the company

What Stoner's Pizza Joint employees say

Pay

Hours and flexibility

Workplace

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