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Customer Service Rep Jobs in Slidell, LA (NOW HIRING)

Towerloan

Customer Service Representative

Slidell, LA · On-site

$13.75 - $18.75/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...

dbi

Alterations Customer Service Representative

Slidell, LA · On-site

$13.75 - $18.75/hr

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer ...

Louisiana Restaurant Association

Be Seen First

Insurance Customer Service Representative

New Orleans, LA · On-site

$22 - $24/hr

The Louisiana Restaurant Association is seeking qualified candidates for a Customer Service Representative (CSR) to serve as the primary point of contact for members of the Workers' Compensation ...

Clark Oil Company

CSR

Waveland, MS · On-site

$13.25 - $18/hr

Description: Customer Service Cashiers are responsible for providing customers with fast and friendly service at the sales counter. Responsibilities include, but are not limited to, managing ...

Clark Oil Company

CSR

Picayune, MS · On-site

$12 - $16.25/hr

Description: Customer Service Cashiers are responsible for providing customers with fast and friendly service at the sales counter. Responsibilities include, but are not limited to, managing ...

Clark Oil Company

CSR

Bay Saint Louis, MS · On-site

$13.25 - $18/hr

Description: Customer Service Cashiers are responsible for providing customers with fast and friendly service at the sales counter. Responsibilities include, but are not limited to, managing ...

Clark Oil Company

CSR

Picayune, MS · On-site

$12 - $16.25/hr

Customer Service Cashiers are responsible for providing customers with fast and friendly service at the sales counter. Responsibilities include, but are not limited to, managing inventory, operating ...

Clark Oil Company

CSR

Bay Saint Louis, MS · On-site

$13.25 - $18/hr

Customer Service Cashiers are responsible for providing customers with fast and friendly service at the sales counter. Responsibilities include, but are not limited to, managing inventory, operating ...

Clark Oil Company

CSR

Waveland, MS · On-site

$13.25 - $18/hr

Customer Service Cashiers are responsible for providing customers with fast and friendly service at the sales counter. Responsibilities include, but are not limited to, managing inventory, operating ...

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All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Slidell, LA

Customer Service Rep information

See Slidell, LA salary details

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How much do customer service rep jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service rep in Slidell, LA is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $18.12 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Slidell, LA?

The most popular types of Customer Service Rep jobs in Slidell, LA are:

What are popular job titles related to Customer Service Rep jobs in Slidell, LA?

For Customer Service Rep jobs in Slidell, LA, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Slidell, LA look for?

The top searched job categories for Customer Service Rep jobs in Slidell, LA are:

What cities near Slidell, LA are hiring for Customer Service Rep jobs?

Cities near Slidell, LA with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Slidell, LA as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,881 per year, or $16.3 per hour.

Customer Service Representative

Towerloan

Slidell, LA • On-site

$13.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed.

This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you!

In the Role

  • Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
  • Receive and process payments in customer accounts.
  • Market to current, former, and potential customers to drive loan production.
  • Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
  • Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
  • Process loan applications and collect payments due.
  • Perform all other duties as assigned.

Required

  • High School Diploma or GED
  • Must have a valid driver's license and reliable vehicle

Preferred

  • Cash Handling, Sales, or Customer Service experience

Location: On-Site

The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.

Who We Are

Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!

Other team member benefits include:

  • Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
  • Up to 3% 401(k) Match
  • Paid Time Off (16 days per year after one full year, cash back for unused time)
  • Paid Holidays
  • Annual Raises and Performance Bonuses
  • Monthly Incentive and Employee Referral Bonuses
  • Participation in Charitable Campaigns

Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures.

With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy.

At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us!

  • Discover more about our company and culture!
  • Read what our customers are saying about us!

Apply