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Customer Service Rep Jobs in Remote, OR (NOW HIRING)

Bekaert

Customer Service Specialist

OR · On-site

$16 - $21/hr

Maintain meticulous records of customer interactions, order changes, and service issues. Collaboration: Work closely with sales, logistics, and production teams to ensure seamless customer ...

Lumen Technologies

Service Delivery Rep III

OR · Remote

$47K - $63K/yr

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where ... The Role The Service Delivery Representative is responsible for ensuring a positive customer ...

Home Depot

Pro Customer Service/Sales

Roseburg, OR · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Roseburg, OR · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

ASK Consulting

Be Seen First

Customer Service Associate (277397)

OR · Remote

$17/hr

Customer Service Associate Location: Remote Duration: 03 Months Pay Rate: $17/hr on W2 Language Requirements: * Fluency in English and a native spoken Core Language(s) will be cross trained to ...

Dollartree

Customer Service Associate I

Sutherlin, OR

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Coos Bay, OR · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Remote, OR

Customer Service Rep information

See Remote, OR salary details

$9

$18

$26

How much do customer service rep jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer service rep in Remote, OR is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

What does a Customer Service Representative do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

How does a Customer Service Rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.
What are popular job titles related to Customer Service Rep jobs in Remote, OR? For Customer Service Rep jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Customer Service Rep jobs in Remote, OR look for? The top searched job categories for Customer Service Rep jobs in Remote, OR are:
What cities near Remote, OR are hiring for Customer Service Rep jobs? Cities near Remote, OR with the most Customer Service Rep job openings:
Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Remote, OR as of June 2026, with employment types broken down into 1% Locum Tenens, 23% Full Time, 65% Part Time, and 11% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $39,059 per year, or $18.8 per hour.
Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

State Farm

Roseburg, OR • On-site

$30K - $45K/yr

Part-time

PTO

Posted 11 days ago

State Farm rating

7.5

Company rating: 7.5 out of 10

Based on 1,361 frontline employees who took The Breakroom Quiz

194th of 260 rated insurance

Job description

Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive
  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within my agency
  • License Reimbursement

Requirements:
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Compensation: $30,000.00 - $45,000.00 per year
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work.
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Apply now and let us put you on the path to success
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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