ZipRecruiter

Log In

1

Customer Service Rep Jobs in North Ridgeville, OH

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Akron, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Lakewood, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Akron, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Lakewood, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

WesBanco Bank Inc.

Customer Service Representative

Akron, OH · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing ...

WesBanco Bank, Inc.

Customer Service Representative

OH · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing ...

WESBANCO

Customer Service Representative

Fairlawn, OH

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing ...

next page

Showing results 1-20

All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in North Ridgeville, OH

Customer Service Rep information

See North Ridgeville, OH salary details

$8

$16

$23

How much do customer service rep jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer service rep in North Ridgeville, OH is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.46 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in North Ridgeville, OH?

The most popular types of Customer Service Rep jobs in North Ridgeville, OH are:

What are popular job titles related to Customer Service Rep jobs in North Ridgeville, OH?

For Customer Service Rep jobs in North Ridgeville, OH, the most frequently searched job titles are:

What cities near North Ridgeville, OH are hiring for Customer Service Rep jobs?

Cities near North Ridgeville, OH with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in North Ridgeville, OH as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,522 per year, or $16.6 per hour.

Customer Service Representative

Cleveland, OH

Professional Financial Services
See more jobs at Professional Financial Servicesexternal

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Description

Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way? 

Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and in person.  

If you are ready to make a difference, join an enthusiastic team and start a lifelong career, “Come Begin Your Story” as a Customer Service Representative! 

Professional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995.  We have branches in 12 different states.     

You’ll know you are a successful Customer Service Representative when you:   

  • Provide outstanding customer service and problem resolution 
  • Perform collection activities on delinquent accounts 
  • Assist with insurance verifications  
  • Perform Welcome Calls  
  • Act as back up to our Administrative Assistant to receive loan payments and fund loans 
  • Perform Skip Tracking and other locate activities 

You could be a great addition as Customer Service Representative if you have:   

  • Previous customer service and/or collections experience 
  • A valid state driver’s license, with an acceptable driver’s record 
  • Access to a reliable automobile for work use 

  

Keep in mind that we provide: 

  • An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, vision, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. 
  • Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your Company set goals! 
  • Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more. 
  • Growth Potential- We believe in fostering our employees’ talents and providing a pathway for their individual career story. 
  • TOP-of-the-line training that includes hands-on training, online training, and new hire class orientation.  We are committed to helping you build a solid foundation and do your job to the best of your abilities.   

Come Begin Your Story! Apply Today!