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Customer Service Rep Jobs in Fairfield, CT (NOW HIRING)

Customer Service Representative

Melville, NY ยท On-site

$16.25 - $22.25/hr

Customer Service Representative Position Overview: The Customer Service Representative is vital in delivering exceptional support to our customers, including dealers, distributors, sales reps, and ...

Customer Service Representative

Orange, CT ยท On-site

$17.25 - $23.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

New Haven, CT ยท On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Stamford, CT ยท On-site

$17 - $23.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Danbury, CT ยท On-site

$16.25 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Bridgeport, CT ยท On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Hamden, CT ยท On-site

$16 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Hamden, CT ยท On-site

$16 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Bridgeport, CT ยท On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Hamden, CT ยท On-site

$16 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

New Haven, CT ยท On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Stamford, CT ยท On-site

$17 - $23.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Melville, NY ยท On-site

$16.25 - $22.25/hr

About The Role MagnaCare is seeking a fully remote Customer Service Representatives to assist members, physicians, hospitals, and other healthcare providers with member benefits, eligibility, claims ...

Customer Service Representative

Melville, NY ยท Remote

$16.25 - $22.25/hr

About The Role MagnaCare is seeking a fully remote Customer Service Representatives to assist members, physicians, hospitals, and other healthcare providers with member benefits, eligibility, claims ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Orange, CT ยท On-site

$17.25 - $23.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Showing results 21-40

Customer Service Rep information

See Fairfield, CT salary details

$10

$19

$27

How much do customer service rep jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service rep in Fairfield, CT is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Fairfield, CT?

The most popular types of Customer Service Rep jobs in Fairfield, CT are:

What are popular job titles related to Customer Service Rep jobs in Fairfield, CT?

For Customer Service Rep jobs in Fairfield, CT, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Fairfield, CT look for?

The top searched job categories for Customer Service Rep jobs in Fairfield, CT are:

What cities near Fairfield, CT are hiring for Customer Service Rep jobs?

Cities near Fairfield, CT with the most Customer Service Rep job openings:

Infographic showing various Customer Service Rep job openings in Fairfield, CT as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,865 per year, or $19.2 per hour.

Customer Service Representative

Inside Edge Talent

Melville, NY โ€ข On-site

$16.25 - $22.25/hr

Full-time

Re-posted 11 days ago


Job description

Customer Service Representative

Position Overview:
The Customer Service Representative is vital in delivering exceptional support to our customers, including dealers, distributors, sales reps, and end-users, enhancing our reputation as a leading provider of dental products.

Key Responsibilities:

  • Manage customer inquiries including product info, orders, returns, pricing, and status updates.
  • Support domestic and international customers, coordinate consignment, and assist with international freight.
  • Collaborate with the sales team and provide product and promotional information.
  • Communicate professionally via phone and email, maintaining high performance and customer loyalty.
  • Ensure timely order processing, address stock issues, and assist other departments as needed.
  • On-site position with occasional overtime or weekends.

Requirements:

  • 2 years in a call center environment.
  • Strong English communication skills (verbal and written).
  • Experience in freight/logistics
  • Familiarity with web-based tools (e.g., ERP, Salesforce, MS Office).
  • Ability to handle different personalities and work in high-pressure environments.
  • High School Diploma or equivalent.

Skills:

  • Attention to detail, multitasking, and adherence to schedules.
  • Professional attitude and exceptional follow-up skills.