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Customer Service Rep Jobs in Newtown, CT (NOW HIRING)

Bender Plumbing Supplies

CSR - CSR

Norwalk, CT · On-site

$21 - $23/hr

BENDER is seeking a dynamic Customer Service Representative (CSR) for our high traffic, fast paced luxury showroom of decorative bath, tile & stone in Norwalk, CT to assist customers. We work hard ...

Sila Services

Customer Service Representative

Norwalk, CT · On-site

$18 - $24/hr

Customer Service Representative Astacio Plumbing, Heating, Cooling & Electrical - Norwalk, CT Customer Service Representative If you're great with people, confident on the phone, and know how to keep ...

Sila Services

Customer Service Representative

Norwalk, CT · On-site

$18 - $24/hr

Customer Service Representative Astacio Plumbing, Heating, Cooling & Electrical - Norwalk, CT Customer Service Representative If you're great with people, confident on the phone, and know how to keep ...

Sila Services

Customer Service Representative

Norwalk, CT · On-site

$16 - $21.75/hr

Customer Service Representative Astacio Plumbing, Heating, Cooling & Electrical - Norwalk, CT Customer Service Representative If you're great with people, confident on the phone, and know how to keep ...

Amerivet

Customer Service Representative

Seymour, CT · On-site

$16 - $21.75/hr

We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client ...

AmeriVet

Customer Service Representative

Seymour, CT · On-site

$16 - $21.75/hr

We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client ...

dbi

Customer Service Representative

Danbury, CT · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Hoffman Energy

Customer Service Representative

Trumbull, CT · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

U-Haul

Customer Service Representative

Orange, CT · On-site

$17.25 - $23.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

New Haven, CT

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Stamford, CT

$17 - $23.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Danbury, CT · On-site

$16.25 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Showing results 1-20

All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Newtown, CT

Customer Service Rep information

See Newtown, CT salary details

$10

$19

$27

How much do customer service rep jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service rep in Newtown, CT is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.54 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Newtown, CT?

The most popular types of Customer Service Rep jobs in Newtown, CT are:

What are popular job titles related to Customer Service Rep jobs in Newtown, CT?

For Customer Service Rep jobs in Newtown, CT, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Newtown, CT look for?

The top searched job categories for Customer Service Rep jobs in Newtown, CT are:

What cities near Newtown, CT are hiring for Customer Service Rep jobs?

Cities near Newtown, CT with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Newtown, CT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,274 per year, or $19.4 per hour.

CSR - CSR

Bender Plumbing Supplies

Norwalk, CT • On-site

$21 - $23/hr

Full-time

Posted 17 days ago

Job description

Description:

Say goodbye to boring!

Break free and join Bender where no two days are alike!


BENDER is seeking a dynamic Customer Service Representative (CSR) for our high traffic, fast paced luxury showroom of decorative bath, tile & stone in Norwalk, CT to assist customers. We work hard and smart to ensure we deliver creative solutions for every customer, and excellent service is a top priority. The CSR plays a vital role in our team providing customers with seamless service. The CSR is the primary and proactive point of contact and communication for customers with their post-sale needs and collaborates with sales teammates and other departments to ensure the customer experience is exceptional and upholds the BENDER standard. 


Do you enjoy using your people skills and can-do personality to help others?

· Do you thrive in a vibrant, fast-paced environment?

· Would you like to be part of a team that values your contributions?


BENDER offers a GREAT company culture and AWESOME benefits:

· BENDER has been named Best Place to Work by USA Today in CT 

· Business casual dress code

· We are an Entrepreneurial Operation System Company 

· Employee discount program on thousands of brands

· Weekly company meetings for sharing and learning

· Regular 1:1 meetings with your manager to ensure you are head and are getting feedback

· A beautiful showroom environment to work in 

· Employee Assistance Program


Candidate Qualifications:

· Tasteful appearance and presentation

· Proficient in Microsoft Office (Especially Word, Excel, and PowerPoint)

· Ability to engage with customers easily and purposefully

· Effective communication and organizational skills

· Able to learn and think fast 

· Possess a positive and cooperative attitude

· Value customer service and teamwork

· High School diploma/GED required (Associate’s or Bachelor degree preferred)

· Minimum One (1) year of customer service or Sales experience


Essential Job Functions:

· Warmly greet customers in person and over the phone

· Engage customers, in person and on the phone, to discern their needs and direct them to the appropriate sales staff

· Working knowledge of Microsoft Office

· Active listening & Independent Problem Solving

· Perform other administrative tasks to support the Sales team


We ARE leading and changing the industry. Apply to be a part of highly respected and growing company that believes the work we do matters. And if you believe in working hard and smart, you find opportunities for growth at BENDER.

Requirements: