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Customer Service Rep Jobs in Arkansas (NOW HIRING)

Wave Rural Connect

Customer Service Representative

Ozark, AR · On-site

$14 - $19.25/hr

The Customer Service Representative position supports all aspects of the subscriber experience, including but not limited to scheduling, provisioning, billing, and provides outstanding service for a ...

Wave Rural Connect

Customer Service Representative

Ozark, AR · On-site

$14 - $19.25/hr

The Customer Service Representative position supports all aspects of the subscriber experience, including but not limited to scheduling, provisioning, billing, and provides outstanding service for a ...

Wave Rural Connect

Customer Service Representative

Ozark, AR · On-site

$14 - $19.25/hr

PURPOSE:The Customer Service Representative position supports all aspects of the subscriber experience, including but not limited to scheduling, provisioning, billing, and provides outstanding ...

Essentra

Customer Service Representative

Flippin, AR · On-site

$45K - $55K/yr

The Customer Service Representative will be responsible for the handling of incoming orders via email or over the phone and respond to customers' basic inquiries as they gain experience with the ...

Essentra

Customer Service Representative

Flippin, AR · On-site

$15 - $20.50/hr

The Customer Service Representative will be responsible for the handling of incoming orders via email or over the phone and respond to customers' basic inquiries as they gain experience with the ...

Doggett

Customer Service Representative

Springdale, AR · On-site

$14.25 - $19.25/hr

Customer Service Representative Classification Exempt Job Summary The Customer Service Representative is responsible for promoting the sale of parts, service and rental within the branch and ...

Doggett

Customer Service Representative

Springdale, AR · On-site

$14.25 - $19.25/hr

Customer Service Representative Classification Exempt Job Summary The Customer Service Representative is responsible for promoting the sale of parts, service and rental within the branch and ...

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All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Arkansas

Customer Service Rep information

See Arkansas salary details

$8

$15

$22

How much do customer service rep jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service rep in Arkansas is $15.54, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $17.31 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Arkansas?

The most popular types of Customer Service Rep jobs in Arkansas are:

What are popular job titles related to Customer Service Rep jobs in Arkansas?

For Customer Service Rep jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Arkansas look for?

The top searched job categories for Customer Service Rep jobs in Arkansas are:

What cities in Arkansas are hiring for Customer Service Rep jobs?

Cities in Arkansas with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Arkansas as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $32,330 per year, or $15.5 per hour.

Customer Service Representative

Giltner Logistics

Springdale, AR • On-site

$14.25 - $19.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Job Position: Customer Service Representative
Location: Springdale, Arkansas
Employment Type: Full-time
Benefits: Benefits include medical, dental, vision, paid time off, and a 401(k)
Business: Freight Brokerage Company
Customer Service Representative Job Description
Giltner Logistics is experiencing market growth in the industry and we are proud to be adding to our operations team. If you are eager to achieve your full potential and join a winning team, Giltner Logistics is anxious to show you what we have to offer.
Customer Service Representative Responsibilities
  • Setting pick-up and delivery appointments
  • Must be able to multi-task in multiple Transportation Management Systems
  • Required to utilize the phone daily to solicit customers for freight
  • Must be able to construct a professional email
  • Must be able to type at least 50 words a minute and 10-key by touch
  • Must be proficient with Microsoft suite of applications to include Word and Excel

Customer Service Representative Qualifications
  • Legendary Customer Service Skills
  • High Attention to Detail
  • Excellent Computer Skills
  • Work Ethic Second to None

What We Offer
  • Opportunity for Professional & Personal Growth
  • Medical, Dental, and Vision Insurance
  • Flexible Spending Account
  • Aflac
  • 401(k)
  • PTO

Who We Are
We are Growing! Giltner Logistics is an asset-backed third-party logistics provider that offers a unique solution for its customers. By utilizing our extensive carrier network of over 35,000 carriers as well as our two asset-based sister companies, we provide top-of-the-line service throughout the United States, Canada, and Mexico. Giltner's business practices are based on long-term relationships, which means we give our customers and carriers the respect and service they deserve.
Our corporate headquarters is located in Twin Falls, Idaho, and we have over 40 offices throughout the United States. We pride ourselves on the customer service we offer and the level of work ethic we adhere to.
*Pre-employment reference checks, background check, and drug screen are required for all positions within Giltner.

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