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Customer Service Rep Remote Part Time Jobs in Tennessee

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Customer Service Rep Remote Part Time information

What are the key skills and qualifications needed to thrive as a Customer Service Rep Remote Part Time, and why are they important?

To thrive as a Customer Service Rep Remote Part Time, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are generally required. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is often essential. Outstanding empathy, patience, and the ability to work independently make someone stand out in this role. These skills ensure effective customer interactions, swift resolution of issues, and consistent service quality in a remote work environment.

What are some common challenges faced by remote part-time customer service representatives, and how can they be overcome?

Remote part-time customer service representatives often face challenges such as staying motivated without direct supervision, managing time effectively, and maintaining clear communication with both customers and team members. Setting a consistent work schedule, creating a dedicated workspace, and utilizing company-provided communication tools can help overcome these hurdles. Regular check-ins with supervisors and participation in virtual team meetings also foster a sense of community and collaboration, making it easier to stay engaged and informed.

What is the difference between Customer Service Rep Remote Part Time vs Customer Support Specialist Remote Part Time?

AspectCustomer Service Rep Remote Part TimeCustomer Support Specialist Remote Part Time
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, flexible hours, part-timeRemote, flexible hours, part-time
Industry UsageCommon in retail, telecom, and service industriesCommon in tech, SaaS, and software industries
Job FocusHandling customer inquiries, order processing, basic troubleshootingResolving technical issues, providing product support, troubleshooting

Both roles are remote, part-time customer service positions requiring similar credentials. The main difference lies in the focus: Customer Service Reps handle general inquiries and order processing, while Customer Support Specialists often deal with technical issues and product-specific support. Your choice depends on your skills and industry interest.

What does a Customer Service Rep Remote Part Time do?

A Customer Service Rep Remote Part Time assists customers by answering questions, resolving issues, and providing support via phone, email, or chat while working from a location outside of a traditional office. They typically work flexible or reduced hours, making it suitable for those seeking work-life balance. Their responsibilities include handling inquiries, processing orders, and ensuring customer satisfaction, all while using communication and problem-solving skills.
What cities in Tennessee are hiring for Customer Service Rep Remote Part Time jobs? Cities in Tennessee with the most Customer Service Rep Remote Part Time job openings:
Customer Service Rep Remote Part Time jobs near you
Infographic showing various Customer Service Rep Remote Part Time job openings in Tennessee as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 83% In-person, and 17% Remote job distribution.
Switchboard Operator - Information Technology (Part-Time)

Switchboard Operator - Information Technology (Part-Time)

Lipscomb University

Nashville, TN • Remote

$14.50 - $18.25/hr

Part-time

Posted 7 days ago

Job description

Job description: Part-time Switchboard Operator
Hours/Week: 20
Location: Remote
Switchboard hours:  Monday - Friday: 7:45 am - 4:30 pm
 
Primary Role: Provide telephone operator service and directory assistance for Lipscomb University and Academy.
 

Key responsibilities include:

  • Answering and transferring calls, ensuring polite and timely communication.
  • Being knowledgeable about all departments to answer basic questions.
  • Providing telephone numbers and locations of faculty and staff offices.
  • Assisting users with dialing instructions for long-distance calling or other added telephone services.
  • Providing information to callers on special events (e.g., Athletic events, graduations, camps, conferences, and other large Lipscomb or community events occurring on campus).
  • Providing on-campus directions to callers as appropriate.

Works mostly independently from a remote location, but will occasionally work with co-workers to ensure switchboard coverage and communicate upcoming events and changes. Essential skills include excellent communication and customer service abilities, organizational skills, and familiarity with business telephone systems.

Requires access to stable high-speed internet connectivity in a remote-work location.   

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About Lipscomb University

Sourced by ZipRecruiter

Born from the powerful vision of courageous leaders, Lipscomb University leads at the forefront as pioneers in Christ-centered higher education, magnifying the best in everyone we encounter on our campus, in our community and around the world. Forged by the trials and opportunities of 130 years of pursuing excellence in education, we continually reimagine and refine our methods to fulfill our mission—preparing learners for purposeful lives through rigorous academics and transformative experiences. Lipscomb offers an intellectually challenging academic program with a commitment to continual spiritual formation while engaging the world.

Industry

Colleges, universities, and professional schools

Company size

501 - 1,000 Employees

Headquarters location

Nashville, TN, US

Year founded

1891

Social media

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