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Customer Service Rep Manager Jobs in Scottsbluff, NE

GMRG ACQ LLC 1

Customer Service Representatives

Torrington, WY · On-site

$14.75 - $20/hr

Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future We have immediate opportunities for Customer Service Representatives.Flexible day, evening and ...

Pizza Hut

Customer Service Representatives

Scottsbluff, NE · On-site

$14.75 - $20/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. Responsibilities: • Answer the telephone with a smile in your voice • ...

Pizza Hut

Customer Service Representatives

Torrington, WY · On-site

$14.75 - $20/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. Responsibilities: • Answer the telephone with a smile in your voice • ...

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All JobsCustomer Service Rep JobsCustomer Service Rep Manager JobsCustomer Service Rep Manager Jobs in Scottsbluff, NE

Customer Service Rep Manager information

See Scottsbluff, NE salary details

$26.1K

$61.9K

$107.7K

How much do customer service rep manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer service rep manager in Scottsbluff, NE is $61,867.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $74,700.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Rep Manager vs Customer Service Representative?

AspectCustomer Service Rep ManagerCustomer Service Representative
CredentialsHigh school diploma or equivalent; leadership experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentSupervisory role overseeing teams, office or call centerFrontline role interacting directly with customers, call center or retail
Employer UsageUsed in companies with large customer service teamsCommon across retail, telecom, finance, and service industries
Search & Comparison IntentUnderstanding managerial responsibilities and career progressionSeeking entry-level customer service roles or daily job duties

The Customer Service Rep Manager oversees customer service teams, focusing on leadership, training, and performance management. In contrast, the Customer Service Representative handles direct customer interactions, providing support and resolving issues. While both roles require strong communication skills, the manager position involves supervisory responsibilities and strategic planning, whereas the representative role emphasizes frontline customer engagement.

What does a customer service representative manager do?

A customer service representative manager oversees a team of customer service reps, ensuring they provide quality support to customers. They handle staffing, training, performance monitoring, and resolve escalated issues to improve customer satisfaction and operational efficiency.

What are the most commonly searched types of Customer Service Rep jobs in Scottsbluff, NE?

The most popular types of Customer Service Rep jobs in Scottsbluff, NE are:

Customer Service Rep Manager jobs near you

Customer Service Representative

Rent A Center

Scottsbluff, NE • On-site

$15.50 - $16.15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Rent-A-Center rating

5.9

Company rating: 5.9 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

46th of 63 rated furniture retailers

Job description

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Interested in a minimum starting hourly rate of $15.50 per hour - $16.15 per hour ?

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Position Summary

If you’re looking for a career with unmatched earning potential you’ve come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.

Key Responsibilities

·       Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships

·       Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards

·       Maintain account health and secure payment commitments utilizing account management tools

·       Complete assigned routes for deliveries, pickups, and account follow-ups

·       Deliver white-glove customer service in-store, over the phone, and in customers’ homes

·       Contribute to sales growth and generate new rental agreements

·       Safely transport, install, and handle merchandise

·       Maintain showroom standards and company vehicles

·       Adhere to all company safety and operational guidelines

Qualifications

·       High school diploma or equivalent

·       At least 18 years of age

·       Valid driver’s license with good driving record

·       Strong communication and customer service skills

Physical Requirements

·       Ability to lift and move heavy merchandise

·       Ability to drive a box truck

·       Standing and driving for extended periods of time

Schedule & Work Environment

·       Full-time, Monday–Saturday

·       Sundays off plus one weekday off

·       Physically active role requiring lifting, bending, and standing

Benefits

·       Rapid growth and advancement opportunities

·       Weekly pay

·       Paid time off

·       Medical, dental, vision, life & disability insurance

·       Industry leading 401(k) with company match

·       Flexible Spending & Health Savings Accounts

·       Supplemental and voluntary insurance options

Equal Opportunity Employer

Rent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.

What Rent-A-Center employees say

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