Ticket Agent / Customer Service Representative (Seasonal) Location: 1347 Roger Williams Way, North Kingstown, RI Company: Rhode Island Fast Ferry Compensation: Competitive hourly wage (DOE) About Us ...
Ticket Agent / Customer Service Representative (Seasonal) Location: 1347 Roger Williams Way, North Kingstown, RI Company: Rhode Island Fast Ferry Compensation: Competitive hourly wage (DOE) About Us ...
BIA Customer Service Agent - Personal Lines - HYBRID
Taunton, MA · Hybrid
$33/hr
We are currently searching for a Customer Service Agent in one of our Massachusetts locations. We have flexibility to add to staff in one of the following MA towns: Abington, Fall River, Methuen ...
BIA Customer Service Agent - Personal Lines - HYBRID
Taunton, MA · Hybrid
$33/hr
We are currently searching for a Customer Service Agent in one of our Massachusetts locations. We have flexibility to add to staff in one of the following MA towns: Abington, Fall River, Methuen ...
We are currently searching for a Customer Service Agent in one of our Massachusetts locations. We have flexibility to add to staff in one of the following MA towns: Abington, Fall River, Methuen ...
We are currently searching for a Customer Service Agent in one of our Massachusetts locations. We have flexibility to add to staff in one of the following MA towns: Abington, Fall River, Methuen ...
Airport Ramp Supervisor - PVD
Warwick, RI · On-site
M. shift Requirements and Description Unifi has decades of experience in the aviation services ... customers, and partners. Join our team and see where the flight benefits take you. Job Summary:
Airport Ramp Supervisor - PVD
Warwick, RI · On-site
M. shift Requirements and Description Unifi has decades of experience in the aviation services ... customers, and partners. Join our team and see where the flight benefits take you. Job Summary:
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k
Airport Passenger Service Agent (Breeze) - PVD
Warwick, RI · On-site
$15 - $19/hr
Responsible for providing customer service to passengers for all aspects of arrivals, ticketing ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...
Airport Passenger Service Agent (Breeze) - PVD
Warwick, RI · On-site
$15 - $19/hr
Responsible for providing customer service to passengers for all aspects of arrivals, ticketing ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...
Your role will involve engaging with both repeat and new customers, ensuring they feel valued and integrated into our service ecosystem. This is not a traditional sales position; rather, it's an ...
Your role will involve engaging with both repeat and new customers, ensuring they feel valued and integrated into our service ecosystem. This is not a traditional sales position; rather, it's an ...
Customer Service Ramp Agent information
See Providence, RI salary details
$10.20 - $11.22
0% of jobs
$11.22 - $12.23
1% of jobs
$12.23 - $13.25
2% of jobs
$13.25 - $14.26
6% of jobs
$15.17 is the 25th percentile. Wages below this are outliers.
$14.26 - $15.28
17% of jobs
$15.28 - $16.29
18% of jobs
The median wage is $16.60 / hr.
$16.29 - $17.31
16% of jobs
$18.12 is the 75th percentile. Wages above this are outliers.
$17.31 - $18.32
17% of jobs
$18.32 - $19.34
12% of jobs
$19.34 - $20.36
6% of jobs
$20.36 - $21.37
3% of jobs
$10
$16
$21
How much do customer service ramp agent jobs pay per hour?
As of Jul 4, 2026, the average hourly pay for customer service ramp agent in Providence, RI is $16.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.46 per hour, depending on experience, location, and employer.
What are some common challenges faced by Customer Service Ramp Agents and how can they be managed?
Customer Service Ramp Agents often work in fast-paced, outdoor environments where they must handle tight schedules, heavy luggage, and changing weather conditions. Managing these challenges requires strong communication skills, attention to safety protocols, and the ability to remain calm under pressure. Building good relationships with both passengers and team members can help resolve issues efficiently, while ongoing training ensures agents stay updated on safety and operational procedures.
What are Customer Service Ramp Agents?
Customer Service Ramp Agents are airport employees responsible for handling baggage, guiding aircraft to and from gates, loading and unloading cargo, and ensuring the safety of ground operations. They also provide customer service by assisting passengers with special needs, lost luggage, or boarding requirements. Ramp Agents work closely with flight crews and other ground staff to maintain efficient and safe airport operations. The role often involves physical labor, working outdoors, and following strict safety protocols.
What is the difference between Customer Service Ramp Agent vs Baggage Handler?
| Aspect | Customer Service Ramp Agent | Baggage Handler |
|---|---|---|
| Credentials | High school diploma, on-the-job training | High school diploma, on-the-job training |
| Work Environment | Airport ramp, customer interaction, safety protocols | Airport ramp, handling luggage, safety protocols |
| Employer & Industry | Airlines, airports | Airlines, airports |
| Primary Focus | Customer service, assisting passengers, coordinating baggage | Handling and loading baggage, ensuring safety |
Customer Service Ramp Agents and Baggage Handlers both work on airport ramps and require similar certifications. The main difference is that Customer Service Ramp Agents focus on assisting passengers and coordinating baggage services, while Baggage Handlers primarily handle luggage loading and unloading. Both roles are essential for smooth airport operations and often overlap in work environment and employer industry.
What are the key skills and qualifications needed to thrive as a Customer Service Ramp Agent, and why are they important?
To thrive as a Customer Service Ramp Agent, you need strong communication skills, physical stamina, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline ground service equipment, baggage handling systems, and safety protocols is often required, along with training or certification in ramp operations. Excellent teamwork, problem-solving abilities, and a customer-oriented attitude help agents effectively manage stressful situations and deliver positive passenger experiences. These skills ensure efficient, safe ground operations and contribute to smooth airline workflows and customer satisfaction.
$15 - $20/hr
Full-time
Posted 4 days ago
Job description
Ticket Agent / Customer Service Representative (Seasonal)
Location: 1347 Roger Williams Way, North Kingstown, RI
Company: Rhode Island Fast Ferry
Compensation: Competitive hourly wage (DOE)
Rhode Island Fast Ferry operates high-speed ferry service between Rhode Island and Martha's Vineyard, along with scenic lighthouse cruises on Narragansett Bay.
We're a close-knit, high-energy team that takes pride in delivering a great customer experience. Our shoreside staff play a key role in keeping operations running smoothly and ensuring every passenger starts their trip on the right foot.
The RoleRhode Island Fast Ferry is seeking Ticket Agents / Customer Service Representatives for our summer season (May - October). These are full-time, seasonal positions based at our North Kingstown terminal.
This is a great opportunity for high school and college students, or anyone looking for a fast-paced, customer-focused role. As a front-line team member, you'll be the first point of contact for passengers-handling ticketing, answering questions, and helping ensure a smooth travel experience.
What You'll Do- Assist customers with ticket purchases, reservations, and check-in
- Answer phones and provide accurate information about schedules, fares, and services
- Help customers plan trips and resolve issues professionally
- Process transactions and handle cash/credit payments
- Support daily office operations and administrative tasks
- Maintain a friendly, organized, and efficient front desk environment
- Friendly, outgoing personality with strong communication skills
- Positive attitude and strong work ethic
- Ability to work in a fast-paced, team-oriented environment
- Comfortable interacting with customers and handling questions or concerns
- Strong attention to detail and ability to learn quickly
- Previous customer service or retail experience (preferred)
- Great summer job in a fast-paced, team-oriented environment
- Be part of a tight-knit, energetic crew
- Build valuable customer service and communication skills
- Opportunity for returning seasonal employment