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Customer Service Project Manager Jobs in Gardner, KS

GBA Builders

Project Manager

Lenexa, KS · On-site

... customer relationships. This role includes direct oversight of the assigned Job Foreman or ... GBA Facility Services' Safety and Quality Standards. The Project Manager is accountable for ...

GBA Builders

Project Manager

Lenexa, KS · On-site

... customer relationships. This role includes direct oversight of the assigned Job Foreman or ... Facility Services Safety and Quality Standards. The Project Manager is accountable for ensuring ...

GBA Companies

Project Manager

Lenexa, KS

... customer relationships. This role includes direct oversight of the assigned Job Foreman or ... Facility Services Safety and Quality Standards. The Project Manager is accountable for ensuring ...

EnerSys

Project Manager Service II

Grandview, MO · On-site

We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in ... The Project Manager II Service typically manages multiple higher-revenue projects with a total ...

Black & Veatch

Renewables Project Manager

Olathe, KS

Manages all aspects of small Engineering Procurement Construction (EPC)/Service projects, including ... Competencies Builds networks Develops talent Customer focus Directs work Drives vision and purpose ...

trimarkusa

Project Manager

Lenexa, KS · Hybrid

The Project Manager reports to the Manager, Project Managers * Located in Omaha, NE or Lenexa. KS ... Customer Service and Relationship Management: * Ensure jobs are delivered and installed on time ...

TriMark

Project Manager

Lenexa, KS · On-site

We proudly serve our customers by providing design services, commercial equipment, and foodservice ... The Project Manager reports to the Manager, Project Managers * Located in Omaha, NE or Lenexa. KS ...

Satellite Services

Project Manager

Kansas City, MO

Accountable for reaching established corporate objectives including productivity, customer service ... The Project Manager must be available during normal duty hours within 30 minutes to meet on the ...

Satellite Services, Inc.

Project Manager

Kansas City, MO · On-site

$85K - $95K/yr

Accountable for reaching established corporate objectives including productivity, customer service ... The Project Manager must be available during normal duty hours within 30 minutes to meet on the ...

Quanta Services

Project Manager

Overland Park, KS · On-site

Our turnkey service capabilities provide our customers with efficiency, consistency, attention to ... The Project Manager I (PM I) will be responsible for all aspects of design-build/engineer-procure ...

Black & Veatch

BESS Services Project Manager

Olathe, KS · Hybrid

$112K/yr

BESS Services Project Manager Location : KCP, RGANAR, RGJCKSNVL, RGHOUSTON3, RGIRVINE, RGGREENWD, RGWALNUT4, RGSANFRCO Business Unit Sector : COR-GMCNC-TIG DISTRIBUTED NETW Department: BVCOR TIG - DN ...

Amteck, LLC

Project Manager

Tonganoxie, KS · On-site

Build and maintain strong client relationships while ensuring exceptional customer service * Manage contract review, risk analysis, change orders, RFIs, submittals, and project documentation

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All JobsCustomer Service Project JobsCustomer Service Project Manager JobsCustomer Service Project Manager Jobs in Gardner, KS

Customer Service Project Manager information

See Gardner, KS salary details

$34.9K

$87K

$109.1K

How much do customer service project manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for customer service project manager in Gardner, KS is $87,049.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $100,000.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.
Customer Service Project Manager jobs near you
Infographic showing various Customer Service Project Manager job openings in Gardner, KS as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $87,049 per year, or $41.9 per hour.

Project Manager

Chenega Security International, LLC

Kansas City, MO • On-site

Full-time

Re-posted 17 days ago

Job description

Summary

The Project Manager (PM) leads the execution, management, and quality oversight of an electronic security services projects supporting U.S. Government contracts. This role manages system installation, integration, and maintenance for access control, video surveillance, intrusion detection, and related technologies. The PM serves as the primary Government point of contact, ensuring contract compliance, customer satisfaction, and successful project delivery through effective leadership, technical oversight, and proactive communication.

**This position is contingent upon contract award**


Responsibilities
  • Serve as the primary company interface with the Government customer
  • Lead and manage electronic security system projects, including installation, integration, testing, and maintenance
  • Oversee quality control processes and ensure all deliverables meet contract and technical requirements
  • Manage project timelines, staffing, subcontractors, and resource allocation
  • Ensure compliance with applicable federal, state, and local regulations, as well as contract requirements
  • Monitor project performance, budgets, and schedules to meet operational and financial targets
  • Coordinate with internal teams, vendors, and on-site personnel to ensure seamless project execution
  • Provide regular status updates, reporting, and communication to stakeholders
  • Maintain adequate staffing levels and support recruitment and onboarding as needed
  • Identify risks and implement mitigation strategies to ensure project success
  • Other duties as assigned

Qualifications
  • Bachelor's degree in Engineering, Information Technology, Criminal Justice, or a related field required
  • Minimum of five (5) to seven (7) years of project management experience supporting electronic security systems or government security programs
  • Demonstrated experience managing access control, CCTV, alarm systems, or integrated security technologies
  • Experience managing government or federally funded contracts
  • Proven ability to lead teams, manage budgets, and oversee project execution from start to finish
  • Strong understanding of system design, installation, testing, and lifecycle support

Preferred Qualifications:

  • PMP certification or equivalent preferred

 

Knowledge, Skills and Abilities:

  • Understanding of relevant industry standards and federal security regulations
  • Strong project management, organizational, and leadership skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Excellent communication and customer relationship management skills
  • Proficiency in Microsoft Office and project management tools
  • Ability to analyze technical requirements and translate them into actionable plans

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