ZipRecruiter

Log In

1

Customer Service Project Manager Jobs in Utah (NOW HIRING)

Sonepar

Project Manager

Salt Lake City, UT

Must ensure customer service is upheld to the highest standards. * Order product specific jobs in a timely and accurate manner, to ensure monthly installation targets are met. * Deliver exceptional ...

Sonepar

Project Manager

Salt Lake City, UT · On-site

Must ensure customer service is upheld to the highest standards. * Order product specific jobs in a timely and accurate manner, to ensure monthly installation targets are met. * Deliver exceptional ...

Kiongroup

Project Manager

Salt Lake City, UT

Whether you are an engineer, customer service agent, supply chain expert, or salesperson, Dematic ... Identify and manage project risks with actionable mitigation strategies. * Analyze project ...

Kiongroup

Project Manager

Salt Lake City, UT

Whether you are an engineer, customer service agent, supply chain expert, or salesperson, Dematic ... Identify and manage project risks with actionable mitigation strategies. * Analyze project ...

Chart Industries

Project Manager

Orem, UT · On-site

Chart Industries is looking for a Project Manager for our office in either Orem, UT or The ... Excellent customer service skills * Conflict resolution skills * Experience working with Industry ...

Prime Machine, Inc.

Project Manager

Salt Lake City, UT · On-site

$90K - $130K/yr

Large and small machining services * Welding and fabrication * Gearbox repair and rebuilds ... We take pride in our role as a trusted partner to customers who rely on us for solutions to their ...

Chart Industries

Project Manager

Orem, UT

Chart Industries is looking for a Project Manager for our office in either Orem, UT or The ... Excellent customer service skills * Conflict resolution skills * Experience working with Industry ...

Chart Industries

Project Manager

Orem, UT

Chart Industries is looking for a Project Manager for our office in either Orem, UT or The ... Excellent customer service skills * Conflict resolution skills * Experience working with Industry ...

Amteck, LLC

Project Manager

Price, UT · On-site

Build and maintain strong client relationships while ensuring exceptional customer service * Manage contract review, risk analysis, change orders, RFIs, submittals, and project documentation

Thermo Systems LLC

Project Manager

Eagle Mountain, UT

$95K - $145K/yr

Customer Success - delivering reliable, high-quality solutions * Financial Strength - operating ... field services. * Manage project financial performance including forecasting accuracy, cost ...

Thermo Systems

Project Manager

Eagle Mountain, UT · On-site

$95K - $145K/yr

Customer Success - delivering reliable, high-quality solutions * Financial Strength - operating ... field services. * Manage project financial performance including forecasting accuracy, cost ...

Amteck, LLC

Project Manager

Salt Lake City, UT · On-site

Build and maintain strong client relationships while ensuring exceptional customer service * Manage contract review, risk analysis, change orders, RFIs, submittals, and project documentation

next page

Showing results 1-20

All JobsCustomer Service Project JobsCustomer Service Project Manager JobsCustomer Service Project Manager Jobs in Utah

Customer Service Project Manager information

See Utah salary details

$33.2K

$82.8K

$103.8K

How much do customer service project manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for customer service project manager in Utah is $82,778.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,200.00 and $95,100.00 per year, depending on experience, location, and employer.

How does a Customer Service Project Manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What are the 4 types of project managers?

In project management, four common types of project managers are functional, projectized, matrix, and hybrid. Functional managers work within a specific department, projectized managers oversee projects independently, matrix managers share authority across functions, and hybrid combines elements of these structures. Understanding these types helps customer service project managers adapt to different organizational environments and team dynamics.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What is a good hourly rate for a project manager?

For a Customer Service Project Manager, typical hourly rates range from $30 to $70, depending on experience, industry, and location. Senior or specialized project managers with certifications like PMP may command higher rates, especially when managing complex or large-scale projects. Rates can also vary based on whether the work is freelance, contract, or full-time employment.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

What are the key skills and qualifications needed to thrive as a Customer Service Project Manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.
What are popular job titles related to Customer Service Project Manager jobs in Utah? For Customer Service Project Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Customer Service Project Manager jobs in Utah look for? The top searched job categories for Customer Service Project Manager jobs in Utah are:
What cities in Utah are hiring for Customer Service Project Manager jobs? Cities in Utah with the most Customer Service Project Manager job openings:
Customer Service Project Manager jobs near you
Infographic showing various Customer Service Project Manager job openings in Utah as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $82,778 per year, or $39.8 per hour.
Project Manager

Project Manager

Patriot Environmental Services

Salt Lake City, UT • On-site

$80K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

WHAT WE DO
As a premier provider of environmental services in the Western United States, Patriot Environmental Services provides a wide range of industrial, emergency response and remediation services. We are committed to the principles of safety, superior customer service and experience, and unyielding quality and dedication.
We provide a broad array of environmental services to meet any need that our clients may have. From emergency spill response to hazardous waste transportation to wastewater treatment, or from industrial cleaning to full facility closure and remediation, Patriot can do it all with our own internal resources and do so while accomplishing every metric of success.
Our mission is to always be Prepared and Professional.
Join the team that makes a difference!
DUTIES AND RESPONSIBILITIES
  • Ensures Health and Safety is the number one goal by following policies, processes, and always acting in a safe manner.
  • Manage the day-to-day activities of field employees for planned projects and Emergency Response activities to ensure objectives are achieved.
  • Develop work plans and coordinate with the Dispatcher in the allocation of manpower, equipment and other resources needed.
  • Perform job walks to ensure safety protocols are in place and being followed, provide training to field employees and monitor the progress and quality of work.
  • Plan proactive approaches to overcome challenges or issues that could arise throughout a project or emergency response action.
  • Diagnose and solve issues quickly and efficiently.
  • Communicate with Operations Manager, Project Manager and customer to ensure contractual obligations are met to complete requested services, project progression status and ensure that change orders are completed/communicated/approved and executed before any additional work is performed.
  • Ensure the execution of the project within the budgeted constraints and completed on time.
  • Manage employee performance through guidance, training and discipline if necessary. Provide input to general management regarding the performance of field employees.
  • Manage safety performance and reporting of work-related accidents and incidents in a timely manner consistent with company policy.
  • Develop relationships with customer contacts onsite and provide additional service capabilities as needed.
  • Answer 24/7 Emergency Response calls when on uncontrolled standby.
  • Other reasonable directives, responsibilities and activities may change or be assigned at any time with or without notice.
  • Comply with the Random Drug Testing Program.

EXPERIENCE, EDUCATION AND REQUIREMENTS
  • High School Diploma or GED equivalent required.
  • 10 - 15+ years of supervisory experience for multiple crews in Environmental, Remediation and/or Industrial Services.
  • Valid driver's license required. CDL license preferred.
  • Driving record that meets company standards and current DMV printout, required.
  • Strong understanding of heavy equipment operations preferred.
  • Emergency response supervisor training preferred.
  • Some experience in following up on sales leads preferred.
  • Knowledge of CRM programs and federal and state environmental regulations.
  • All applicants must pass the following pre-employment requirements:
    • Physical including drug and alcohol screening
    • Background check in accordance with local laws and regulations

SKILLS AND COMPETENCIES
  • Strong customer service and communication skills.
  • Successful in a fast-paced environment.
  • Leadership and motivation skills.
  • Proficient with Microsoft Office Suite.

PHYSICAL DEMANDS AND ENVIRONMENTAL CONDITIONS
  • Occasional pushing, pulling, twisting and turning.
  • Occasional lifting items overhead.
  • Standing up to 6-8 hours daily.
  • Occasional lifting or carrying up to 50 pounds.
  • Work in confined spaces or at heights.
  • Required to wear a variety of personal protection equipment.
  • Performs work in all weather conditions during any hours during the day or night.

WHAT YOU GET
  • Up to 80 Hours accrued PTO
  • 8 paid holidays + 2 floating holidays
  • 40 hours sick time
  • Medical, dental, vision, life insurances
  • Employee Assistance Program
  • 401(k) with company matching.
    • 100% match for first 3% contributed.
    • 50% match for next 2% contributed.

Pay: $80,000 - $110,000 per year
The compensation for the role will depend on several factors, including the candidate's qualifications, work experience, competencies, and skills, and may fall outside of the range shown.

Apply