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Customer Service Project Manager Jobs in Oregon (NOW HIRING)

ACCO Engineered Systems

Service Project Engineer

Portland, OR · On-site

$73K - $93K/yr

... external customers and vendors. In this role, you will work on exciting, multi-million dollar ... Manage job progress onsite as required, including leveraging your design expertise in a hands-on ...

ACCO Engineered Systems

Service Project Engineer

Portland, OR · On-site

$73K - $93K/yr

... external customers and vendors. In this role, you will work on exciting, multi-million dollar ... Manage job progress onsite as required, including leveraging your design expertise in a hands-on ...

EnerSys

Project Manager Service II

Portland, OR · On-site

We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in ... The Project Manager II Service typically manages multiple higher-revenue projects with a total ...

Epiq

Client Services Project Manager

Beaverton, OR · Remote

$80K - $86K/yr

You'll join a valuesdriven community where integrity guides decisions, relentless service sets the ... The Project Manager of Client Services will serve as a leader in successfully managing assigned ...

SOLV Energy

Project Manager, Services (Remote)

OR · On-site +1

The Services Project Manager will provide support to the SOLV team and will be responsible for ... Excellent customer service and interpersonal skills to work with others under all situations

Epiq

Client Services Project Manager

Beaverton, OR · Remote

You'll join a valuesdriven community where integrity guides decisions, relentless service sets the ... The Project Manager of Client Services will serve as a leader in successfully managing assigned ...

Epiq

Client Services Project Manager

Beaverton, OR · On-site +1

$90K - $115K/yr

You'll join a values-driven community where integrity guides decisions, relentless service sets the ... The Project Manager of Client Services will serve as a leader in successfully managing assigned ...

Epiq

Client Services Project Manager

Beaverton, OR · Remote

$90K - $115K/yr

You'll join a valuesdriven community where integrity guides decisions, relentless service sets the ... The Project Manager of Client Services will serve as a leader in successfully managing assigned ...

Tarkett

Project Manager

West Linn, OR

... Technical, and Customer Service-to drive seamless project delivery. Strong stakeholder ... Manage procurement, vendor negotiations, and material forecasting. * Supervise commissioning ...

Cognex

Project Manager

Portland, OR

$74K - $100K/yr

Manage all project documentation through the lifecycle including providing all details on documentation to either the service team or customer to set them up for success. Knowledge, Skills, and ...

Tarkett

Project Manager

West Linn, OR · On-site

... Technical, and Customer Service-to drive seamless project delivery. Strong stakeholder ... Manage procurement, vendor negotiations, and material forecasting. * Supervise commissioning ...

Tarkett

Project Manager

West Linn, OR · On-site

... Technical, and Customer Service-to drive seamless project delivery. Strong stakeholder ... Manage procurement, vendor negotiations, and material forecasting. * Supervise commissioning ...

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All JobsCustomer Service Project JobsCustomer Service Project Manager JobsCustomer Service Project Manager Jobs in Oregon

Customer Service Project Manager information

See Oregon salary details

$38.6K

$96.1K

$120.5K

How much do customer service project manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for customer service project manager in Oregon is $96,137.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,200.00 and $110,500.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What are the most commonly searched types of Customer Service Project jobs in Oregon?

The most popular types of Customer Service Project jobs in Oregon are:

What cities in Oregon are hiring for Customer Service Project Manager jobs?

Cities in Oregon with the most Customer Service Project Manager job openings:

Customer Service Project Manager jobs near you
Infographic showing various Customer Service Project Manager job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $96,137 per year, or $46.2 per hour.

Service Project Engineer

Portland, OR • On-site

ACCO Engineered Systems
Construction • 1 - 5K employees

8.1

Company rating: 8.1 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Great coworkers

People enjoy working here

Good employer

Learn more about ACCO Engineered Systemsexternal

$73K - $93K/yr

Full-time

Re-posted 7 days ago

Job description


General Job Description:
Under the supervision of the Sales Manager, with indirect supervision and daily instruction from an assigned Project Manager(s), this position is responsible for the coordination of all technical activities on assigned projects. This position helps to ensure effective communication and coordination between all disciplines and all other project team members, including external customers and vendors. In this role, you will work on exciting, multi-million dollar commercial MEP projects as you continue to develop your skills in estimating, scheduling and design within the design-build construction process.
Supervises: None
Essential Duties & Responsibilities:
  • Assist Project Manager with managing internal department relationships (i.e. accounting, purchasing, engineering, construction, fabrication shops, legal, etc.).
  • Collaborates with the Purchasing Department regarding scope, price, submittals and delivery for purchased items. Coordinate installation procedures among Engineering, Construction, and other stakeholder.
  • Manage job progress onsite as required, including leveraging your design expertise in a hands-on capacity to solve emergent operational and installation challenges.
  • Oversee and/or process daily administrative items (i.e., Document Control, RFIs, Dailies, POs, MOPs, submittals, procurement logs, etc.) per Project Manager's direction.
  • Coordinate project personnel activities to ensure the project progresses on schedule and on budget. Plan the work, track labor, track material and deliveries, project cost at completion.
  • Escalate potential problems and assist the Project Manager in driving the solutions to their complete resolution.
  • Maintain, develop and grow viable relationships with customers, prime contractors, trade partners, subcontractors, suppliers and trade personnel by:

Attending job kick off, job progress, foreman, and OAC meetings.
Interface with installers, suppliers and subcontractors to provide information, direction and detailed instructions.
Managing subcontractors to meet our expectations of the project.
  • Other tasks and duties as assigned by supervisor and/or upper management.

Position Requirements (Skills, Work Experience, Education, Certifications, Licenses, etc.):
  • BS in Engineering; Construction Management, or related field. Concentration in Mechanical Engineering is preferred, or
  • 3-5 years of industry experience or a combination of experience and education
  • High sense of integrity, business ethics & professionalism
  • Strong organizational and time management abilities.
  • Proficiency and proven success in interpersonal relationship building skills and positive customer service interactions.
  • Excellent oral and written business communication skills, including the ability to listen and follow directions.

ACCO Competencies:
  • Proactivity / Initiative: Recognizes and anticipates what needs to be done and accomplishes it in a manner appropriate for one's level/position and with minimal supervision.
  • Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.
  • Insight: The ability to gather and make sense of information that suggests new possibilities.
  • Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.
  • Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.
  • Big Picture: Understands and contributes to organizations' short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.
  • Motivation / Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals takes responsibility, and shows personal humility.
  • Technical Curiosity / Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feedback; demonstrating an openness to learning and change.
  • Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives.

Physical Requirements:
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
While performing the duties of this job, the employee is regularly required to:
  • Sit and stand; use hands and fingers to operate computer, tablet, keyboard and/or telephone; grasp, handle and/or feel; reach with hands and arms; talk and hear.
  • Walk and stand; climb and balance; stoop, kneel, crouch, or crawl (for purposes of assisting with project job walks and site inspections).
  • Lift, push, pull, carry, and/or move up to 10 pounds, and occasionally up to 30 pounds.
  • Specific vision abilities required by this job include close vision and distance vision.
  • Maintain regular and routine attendance.

Hours:
This is a non-exempt position. Workdays are scheduled from Monday through Friday. Typically, work hours begin and end between 6:00am and 5:00 pm as scheduled with the position's supervisor. Occasional overtime may be necessary per business needs.
Travel:
As required from time to and from the assigned office location to regional branch offices and/or to project/customer site(s).
Competitive Wages:
$29.87 to $42.66 per hour. Applicants please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee's total compensation.
#ACCO
#LI-CL1
About Us
Why join ACCO? ACCO Engineered Systems is one of the largest mechanical contractors in the country. Since 1934, owners and builders have selected ACCO to design, install, and maintain more than 250,000 mechanical projects. ACCO is dedicated to the design, fabrication, installation, maintenance and service of commercial and industrial HVAC, refrigeration, plumbing, process piping, and building automation systems. Whether your project is a low or high-rise office building, a shopping mall, hospital, semi-conductor fabrication facility or pharmaceutical manufacturing plant...ACCO can design, build, install, and maintain a mechanical system to meet your needs.
Here at ACCO, we are a part of something bigger. Just ask our customers: California Academy of Sciences, L.A. Live, and San Francisco 49ers Stadium. While we have been around for 80+ years, we continue to grow at a dynamic pace. And we are looking for talented individuals to join our team.
What's great about working at ACCO is that we're a big enough company to be the leader in HVAC mechanical contracting in California and the Southwest U.S., but as a 100% employee-owned ESOP, we're a private company with a family-oriented feel. Several of our employees have worked at ACCO for twenty-five, thirty, and even over forty years! Together, the employees of ACCO are comprised of intelligent, dedicated, and entrepreneurial team members who put customers first and enjoy what they do.
ACCO IS AN EQUAL OPPORTUNITY EMPLOYER AA M/F/V/D.
We proudly hire U.S. Military Veterans, and those qualified are encouraged to apply.
Equal Employment Opportunity is The Law.|Pay Transparency Nondiscrimination Provision
ACCO will consider qualified applicants with criminal histories for employment.
Notice to Outside Recruiters:
Hiring managers are not authorized to review or accept recruiting agreements from any outside recruiting agencies. Outside recruiting agencies should not submit unsolicited resumes without signing the company's recruiting agreement.

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