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Customer Service Project Coordinator Jobs in Alberta

Project Coordinator II

Edmonton, AB ยท On-site

CA$34.10 - CA$46.03/hr

You are a highly motivated, tech-savvy project coordinator who is client-focused and committed to making a difference to the Health Shared Services organization and the larger health care system. You ...

... customer-focused approach to client relationship management. In this role, you will provide ... Schedule equipment maintenance and service activities in accordance with maintenance plans and ...

From its 10locations in Western and Northern Canada, Ketek is able to provide services andrental ... A Project Coordinator maybe required to solely manage a project on their own. Responsibilities and ...

The Project Coordinator provides project coordination andadministrative support to the Delivery ... Find out more. About AtkinsRealis We're AtkinsRealis, a world-class engineering services and ...

Our Transmission group is currently looking to add a Project Coordinator to our team, based Calgary ... We are also part of Quanta Services, the largest electrical power contractor in North America.

Our Transmission group is currently looking to add a Project Coordinator to our team, based Calgary ... We are also part of Quanta Services, the largest electrical power contractor in North America.

Construction Project Coordinator -- Commercial/Residential Projects Location: Edmonton AND Calgary ... Share program eligibility after one year of service * Regular team social events * Professional ...

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Project Coordinator

Saint Albert, AB ยท On-site

CA$60K - CA$70K/yr

General The Project Coordinator at Atkinson Construction is responsible for assisting in the ... Permit and Service Applications: Submit applications for development and building permits, and ...

P2043 - Project Coordinator Salary range: $60,000 - $67,000 Placement within the range is typically ... service. The development of innovative and sustainable approaches to information management and ...

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Customer Service Project Coordinator information

What does a Customer Service Project Coordinator do?

A Customer Service Project Coordinator is responsible for managing and coordinating projects that improve or support customer service operations within a company. They act as a bridge between customer service teams, management, and other departments to ensure projects are completed on time and meet quality standards. Their duties typically include planning project timelines, tracking progress, communicating with stakeholders, and resolving any issues that arise during project execution. The role requires strong organizational, communication, and problem-solving skills. By effectively coordinating projects, they help enhance customer satisfaction and streamline service processes.

What are the key skills and qualifications needed to thrive as a Customer Service Project Coordinator?

To thrive as a Customer Service Project Coordinator, you need strong organizational skills, project management experience, and a background in customer service, often supported by a bachelor's degree. Familiarity with project management tools (such as Asana or Trello), CRM systems, and sometimes certification like PMP or CAPM is highly beneficial. Exceptional communication, problem-solving abilities, and teamwork make someone stand out in this position. These skills ensure efficient project delivery, high customer satisfaction, and effective collaboration across teams.

How does a Customer Service Project Coordinator typically collaborate with other departments to ensure project success?

A Customer Service Project Coordinator regularly works with teams such as sales, IT, and operations to align project goals and ensure smooth execution. This collaboration often involves organizing cross-departmental meetings, sharing updates on project milestones, and quickly addressing any issues that arise. By facilitating open communication and coordinating resources, the coordinator helps ensure that customer service initiatives are delivered on time and meet quality standards. This teamwork not only enhances the customer experience but also provides opportunities to build strong internal relationships and develop leadership skills.

What is the difference between Customer Service Project Coordinator vs Customer Support Specialist?

AspectCustomer Service Project CoordinatorCustomer Support Specialist
CredentialsTypically requires a high school diploma or associate degree; certifications in project management are a plusUsually requires a high school diploma; certifications like customer service or communication courses are common
Work EnvironmentWorks on coordinating customer projects, liaising between clients and teams, often in office or remote settingsProvides direct support to customers via calls, emails, or chat, often in call centers or support centers
Employer & Industry UsageUsed in industries like IT, manufacturing, and service sectors where project coordination is neededCommon across retail, telecom, tech, and service industries for direct customer interaction

The main difference is that a Customer Service Project Coordinator manages customer-related projects and coordinates between teams, while a Customer Support Specialist focuses on providing direct assistance to customers. Both roles require strong communication skills, but the coordinator has a broader scope involving project management tasks.

Is a customer service project coordinator a high paying job?

Customer Service Project Coordinators typically earn average salaries that are moderate compared to other management roles, with pay varying based on experience, industry, and location. While some positions offer competitive compensation, it is generally not considered a high-paying job without additional seniority or specialized skills. Certifications in project management or customer service can enhance earning potential.
Infographic showing various Customer Service Project Coordinator job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Project Coodinator (Signs & Graphics)

Total SignWorks Ltd.

Calgary, AB โ€ข On-site

CA$25 - CA$30/hr

Full-time

PTO

Re-posted 4 days ago


Job description

Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Paid time off

Total SignWorks is an innovative Sign and Graphics company dedicated to transforming brands through exceptional signage solutions. Our culture thrives on strong relationships, encouraging professional and personal growth while delivering top-tier service to our customers. We believe in making a positive impact within our communities and enhancing the experiences of everyone we engage with. Our team is passionate about what we do, ensuring we work hard while enjoying every moment of the journey.
 
Job Summary
Total SignWorks is seeking a versatile and driven Project Coordinator to join our team. This role blends hands-on production skills with customer service, project management, and estimating. The right person will confidently guide projects from intake through delivery, coordinate across departments and vendors, and step in to assist with production and installs as needed. This is an ideal opportunity for someone looking to grow into a leadership position in a high-performance sign shop.
 
Benefits/Perks
  • Paid vacation and holidays
  • Competitive compensation packages
  • Career advancement opportunities
Responsibilities
  • Serve as the main point of contact for assigned projects from quote through delivery
  • Meet with clients (phone, email, in-person) to understand their needs and offer signage solutions
  • Prepare estimates and close orders using internal tools
  • Coordinate job timelines, materials, production, and installation schedules
  • Conduct site surveys and assist with permit documentation
  • Interface with suppliers and subcontractors when needed
  • Assist in the shop with vinyl cutting, printing, assembly, and simple installs
  • Maintain accurate project records and support continuous improvement initiatives
  • Support team members and potentially mentor junior staff as the company grows
Qualifications
  • 5+ years of experience in signage, project coordination, or sales
  • Knowledge of sign production processes, substrates, and installation practices
  • Strong organizational and communication skills
  • Proficiency in Adobe Creative Suite and RIP software
  • Ability to read and interpret design proofs and production drawings
  • Detail-oriented and self-motivated with a client-first mindset
  • Valid Class 5 driver’s license; comfortable with occasional travel or site work
  • Ability to multitask and manage multiple projects under tight deadlines
 Desirable Qualifications
  • Hands-on skills in vinyl application, printing, or sign fabrication
  • Familiarity with Corebridge or other sign shop management software
  • Experience quoting or selling signage solutions
  • Experience coordinating outsourced fabrication or installs