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Customer Service Program Analyst Jobs in Alabama

ERC, Inc

Account Program Analyst

Huntsville, AL · On-site

... service and solutions to our customers. We always strive to do the right thing. We believe that are ... Account Program Analysts are critical members of the test management team who assist the Government ...

KBR

FMS Program Analyst

Huntsville, AL

Title: FMS Program Analyst Program Summary KBR's Missile, Aviation, and Ground Systems (MAGS ... Developed and compiled budget spending plans for program managers and customers Belong, Connect and ...

Leidos

Program Quality Analyst

Huntsville, AL · On-site

$73K - $132K/yr

The Program Analyst manages program documentation through the EPLM system, supports contract ... services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for ...

Leidos

Program Quality Analyst

Huntsville, AL · On-site

The Program Analyst manages program documentation through the EPLM system, supports contract ... services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for ...

ERC Inc.

Account Program Analyst

Huntsville, AL

... class service and solutions to our customers. We always strive to do the right thing. We believe ... Account Program Analysts are critical members of the test management team who assist the Government ...

Yulista

Program Analyst I

Huntsville, AL · On-site

Yulista Integrated Solutions LLC Regular PRIMARY FUNCTION The Program Analyst will provide support ... A fast paced multi-tasking customer service oriented environment requiring a high degree of ...

ERC, Inc.

Account Program Analyst

Redstone Arsenal, AL · On-site

... class service and solutions to our customers. We always strive to do the right thing. We believe ... Account Program Analysts are critical members of the test management team who assist the Government ...

Yulista

Program Analyst I

Huntsville, AL · On-site

Yulista Integrated Solutions LLC Regular PRIMARY FUNCTION The Program Analyst will provide support ... A fast paced multi-tasking customer service oriented environment requiring a high degree of ...

Yulista

Program Analyst I

Huntsville, AL · On-site

Yulista Integrated Solutions LLC Regular PRIMARY FUNCTION The Program Analyst will provide support ... A fast paced multi-tasking customer service oriented environment requiring a high degree of ...

Yulista Holding, LLC

Program Analyst I

Huntsville, AL · On-site

Yulista Integrated Solutions LLC Regular PRIMARY FUNCTION The Program Analyst will provide support ... customer service oriented environment requiring a high degree of efficient and effective ...

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Account Program Analyst

Huntsville, AL • On-site

ERC, Inc
See more jobs at ERC, Incexternal

Other

Retirement, PTO

Re-posted yesterday

Job description

Job Title

Account Program Analyst

Experienced (Non-Manager)

Job Type

Full-Time

Location

RWESS - Redstone Arsenal - Huntsville, AL 35808 US (Primary)

Job Description

For more than 30 years, ERC has been delivering the advantage needed to solve our customers’ and the nation’s toughest challenges. ERC is a trusted partner to the Defense and Space communities. We provide the advanced engineering, innovative technology, and subject‑matter expertise to deliver the mission results our customers need to keep the nation safe and secure. Our unique solutions enhance readiness, optimize performance, and help ensure success in the air, on the ground and in space.

An essential part of our success is our corporate culture built on respect, empowerment, and collaboration. Our culture elevates our people, ensuring they provide best‑in‑class service and solutions to our customers. We always strive to do the right thing. We believe that are our people are our best asset and human connection our greatest strength.

Account Program Analysts are critical members of the test management team who assist the Government Account Manager manage the cost, schedule, and budget of test programs thereby enabling the engineers to focus on their respective specialties. This is clearly one of the most critical Accounts within RTC. The Account Program Analyst responsibilities for RTC programs and projects are crucial to keeping the entire portfolio funded, documented, and properly reported to RTC leadership and to U.S. Army Test and Evaluation Command.

What you’ll do all day:
  • As a part of the test management team, Account Program Analysts take program direction from the Test Program Integration Directorate and assists in coordination of the planning, management, and oversight of Test and Evaluation (T&E) activities for their programs and projects within the RTC.
  • The Account Program Analyst creates, monitors and maintains the programs integrated master schedule, workload projection report and financial execution report.
  • The Account Program Analyst reviews and edits proposals for grammar and format and assists Test Engineers and Test Coordinators with bottom‑up cost estimation and creating detailed cost and schedule proposals.
  • Assists with customer communication and documentation of scope changes and amended project proposals.
  • Provides key input for program management reviews and may represent the account at Customer Business Reviews.
You will love this job if you:
  • Are a self‑starter and require little oversight to complete given tasks
  • Enjoy a fast‑paced work environment
  • Love working with diverse groups of individuals, including engineers and technicians
  • Are good at communicating with people
  • Have a positive attitude
Minimum requirements for this position:
  • Proficient user of MS Office (i.e., Outlook, Word, Excel, Project, and PowerPoint) and SharePoint.
  • Prefer 3 to 5 years of developing plans, budgets, schedules, and customer support agreements to meet project requirements to meet project requirements; providing project status with regard to funding, schedule, and milestones; providing comparative analysis for budget and actual costs; validating costs; comparing performance against plans; and reporting, analyzing and interpreting financial data from multiple sources. Professional organizational and communications skills.
  • Entrepreneurial self‑starter. Management analyst III and IV labor category requirements are acceptable for this requirement. Knowledge of different types of government funding a plus.
  • Must be able to obtain and maintain a Secret Clearance (U.S. Citizenship is required for all applicants)
Desired skills and experience for this position:
  • Management Analyst III and IV labor category requirements are acceptable for this requirement.
  • Experience with aviation, aviation technologies, missile or rocket systems, or sensors knowledge of different types of government funding are pluses.
What we offer:
  • Continuing education assistance.
  • 401K with employer matching.
  • Paid time off (PTO) along with federally recognized holiday schedule.
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