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Customer Service Processor Jobs (NOW HIRING)

Raven Ridge

Customer Service

Concord, NH · On-site

$16 - $22/hr

... service ... Process customer orders, web inquiries, quotes, and order changes using company systems. * Maintain ...

DXP

Customer Service Representative

Houston, TX

$15.25 - $20.75/hr

Processing customer phone orders * Checking availability of stock and shipping dates * Quoting ... Prior inside sales/customer service experience * Data entry skills, organization, multi-tasking and ...

DXP

Customer Service Representative

Cincinnati, OH

$15.25 - $20.75/hr

Processing customer phone orders * Checking availability of stock and shipping dates * Quoting ... Prior inside sales/customer service experience * Data entry skills, organization, multi-tasking and ...

COTTAGE PHARMACY & SURGICAL

Be Seen First

CASHIER / CUSTOMER SERVICE

Woodbury, NY · On-site

$39K - $45K/yr

Greet customers warmly and provide excellent customer service ... Process purchases and prescription-related transactions accurately * Operate the cash register/POS ...

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Customer Service Processor information

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How much do customer service processor jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer service processor in the United States is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Processor vs Customer Service Representative?

AspectCustomer Service ProcessorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentOffice settings, call centers, or remoteOffice or call center environments, often customer-facing
Employer & Industry UsageFinancial institutions, healthcare, retailRetail, telecommunications, banking, and service industries
Common Search & ComparisonCustomer Service Processor vs Customer Service Representative

Customer Service Processors typically handle administrative and data entry tasks related to customer accounts, focusing on processing transactions and updating records. Customer Service Representatives interact directly with customers, providing information, resolving issues, and offering support. While both roles require strong communication skills, Customer Service Processors often work behind the scenes, whereas Customer Service Representatives are front-line staff.

What jobs can I transition to from customer service processor?

Customer Service Processors can transition to roles such as customer service representatives, administrative assistants, or sales support positions, leveraging their communication and problem-solving skills. They may also move into roles like data entry, office support, or call center management with additional training or experience.

What cities are hiring for Customer Service Processor jobs?

Cities with the most Customer Service Processor job openings:

What states have the most Customer Service Processor jobs?

States with the most job openings for Customer Service Processor jobs include:

What are popular job titles related to Customer Service Processor jobs?

For Customer Service Processor jobs, the most frequently searched job titles are:

Customer Service Processor jobs near you
Infographic showing various Customer Service Processor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,822 per year, or $16.7 per hour.

Supervisor, Customer Service

Lexington, KY • On-site

FALL CREEK FARM & NURSERY
201 - 500 employees
Learn more about FALL CREEK FARM & NURSERYexternal

$60 - $80/hr

Other

Posted 7 days ago

Job description

At Apex Tool Group, LLC we pride ourselves on delivering world-class customer service in pursuit of our core value of Customers Come First! We are looking to add a Supervisor, Customer Service position at one our Lexington, SC facility supporting our North American Power Tools (NAPT) team.

You will be responsible for providing tactical and strategic leadership to a team of Customer Service Representatives, and may take on responsibility for our imaging and export support functions as well. You will help ensure adherence to global Customer Service processes with an overall goal of delivering a top notch customer experience through establishing and improving customer service processes and workflows.

Success in this role will be defined as the ability to lead and develop a team of Customer Service Representatives who deliver customer satisfaction. You will report to the Manager, Customer Service who is based out of our Lexington, SC location and will work closely with Customer Service Representatives, as well as cross-functional partners in sales, marketing, supply chain and operations, IT, and distribution.

The Build (Responsibilities)
  • Provide strategic leadership to the Customer Service department through the identification and implementation of solutions aimed to improve performance of key performance indicators
  • Act as a liaison between customers and internal functions (i.e., Finance, Marketing, Sales, Customer Master, Pricing, Sourcing, Planning, Manufacturing and Shipping departments) to resolve customer escalated customer service issues
  • Lead continuous improvement exercises and events for Customer Service processes, including conversion of customer to digital ordering methods [i.e., Electronic Data Interchange (EDI), ATG Connect], as well as order-to-cash process improvements.
  • Participate in Voice of Customer through meetings with key customers (in collaboration with the ATG Commercial teams), customer surveys, etc.
  • Drive the Customer Service Corrective Action process, serving to capture, investigate and resolve service issues, complaints and support failures and countermeasure future failures
  • Manage human capital for the Customer Service team to include the identification of training opportunities and staffing requirements needed to meet customer expectation
  • Accountable to ensuring adherence to budgeted financials
  • Other duties as necessary to ensure our commitment to Safety, Quality, Delivery and Cost
The Toolbox (Qualifications)
  • Associate’s degree in a related discipline; an equivalent amount of Call Center related experience may be substituted in the absence of an Associate’s degree
  • Experience leading Customer Service Call Center environment in support of manufacturing and distribution operations and environments
  • Working knowledge of ERP, CRM, and reporting tools; SAP experience preferred.
  • In-depth knowledge and understanding of EDI and related methods for electronic ordering
  • Knowledge of problem-solving techniques, corrective action, continuous improvement, operational excellence and lean methodologies and tools (i.e., Kaizens)
  • Demonstrated ability to building, developing and managing a high-performance organization
  • Ability to create and publish key performance indicators and performance (i.e., scorecards)
  • Excellent written and verbal communication and presentation skills
  • Proficiency in Microsoft Office and SharePoint
  • Ability to travel as needed (less than 10%)
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