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Customer Service Processor Jobs in Wisconsin (NOW HIRING)

Cabela's

CLUB Customer Service - Full Time

Richfield, WI · On-site

$16 - $21.50/hr

The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer ...

nVent

Customer Service Team Lead

New Berlin, WI · Hybrid

Process distributor orders received through multiple channels, including email, phone, ERP System ... YOU HAVE: * 3+ years of customer service experience, preferably in a manufacturing environment.

nVent

Customer Service Team Lead

New Berlin, WI · On-site

Process distributor orders received through multiple channels, including email, phone, ERP System ... YOU HAVE: * 3+ years of customer service experience, preferably in a manufacturing environment.

nVent

Customer Service Team Lead

New Berlin, WI · On-site

Process distributor orders received through multiple channels, including email, phone, ERP System ... YOU HAVE: * 3+ years of customer service experience, preferably in a manufacturing environment.

Reynaers Aluminium

WI · On-site

Group Customer Service Manager The Customer Service department in Duffel supports both the Belgian ... You lead the team responsible for processing, following up on and ensuring the timely delivery of ...

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All JobsCustomer Service Processor JobsCustomer Service Processor Jobs in Wisconsin

Customer Service Processor information

What is the difference between Customer Service Processor vs Customer Service Representative?

AspectCustomer Service ProcessorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentOffice settings, call centers, or remoteOffice or call center environments, often customer-facing
Employer & Industry UsageFinancial institutions, healthcare, retailRetail, telecommunications, banking, and service industries
Common Search & ComparisonCustomer Service Processor vs Customer Service Representative

Customer Service Processors typically handle administrative and data entry tasks related to customer accounts, focusing on processing transactions and updating records. Customer Service Representatives interact directly with customers, providing information, resolving issues, and offering support. While both roles require strong communication skills, Customer Service Processors often work behind the scenes, whereas Customer Service Representatives are front-line staff.

What jobs can I transition to from customer service processor?

Customer Service Processors can transition to roles such as customer service representatives, administrative assistants, or sales support positions, leveraging their communication and problem-solving skills. They may also move into roles like data entry, office support, or call center management with additional training or experience.
Customer Service Processor jobs near you
Infographic showing various Customer Service Processor job openings in Wisconsin as of September 2026, with employment types broken down into 43% Full Time, 43% Part Time, and 14% Contract. Highlights an 100% In-person job distribution.

Customer Service Representative

Eagle, WI • On-site

Liquid Process Equipment
See more jobs at Liquid Process Equipmentexternal

$18.75 - $25.25/hr

Full-time

Medical, Dental, Life, Retirement

Re-posted 7 days ago

Job description

Liquid Process Equipment ("LPE"), is a fast-growing, value-added distributor of sanitary process equipment - think pumps and valves used in making milk, cheese, ice cream, chocolate, and more! We're proud to serve major Fortune 500 customers, and with our service and rebuild facility in Kaukauna, WI, we're more than just a distributor - we're a trusted partner in the process.
We're coming off our best year ever in 2024, and with continued growth ahead - including moving into a brand-new office building in Summer 2025. We're looking for a proactive, detail-oriented Customer Service Representative to manage day-to-day customer interactions, ensure smooth order processing, and support our inside and outside sales engineers.
Why This Role Right Now?
  • Customer Impact: Be the first voice our customers hear and a key part of their experience
  • High-Growth Environment: With 2024 being our best year ever and a brand-new office opening in 2025, you'll be joining at the perfect moment to help us shape what comes next!
  • Trusted by Industry Leaders: Serve Fortune 500 food and beverage companies with quality
  • Career Growth: This role can be a launchpad to inside sales or operations
  • Culture of Trust: We're family-owned and long-term focused. We reward results - not reports. Enjoy profit sharing, fast decision-making, and zero corporate bureaucracy.
  • Stability: We serve markets that people depend on in good times and bad - people eat and drink in all economic scenarios!

Primary Duties and Responsibilities
  • Customer Interaction
    • Always maintain a positive and professional attitude toward customers.
    • Bring strong communication skills and a tenacious, solution-oriented attitude.
    • Act with a passion for action, always striving to serve the customer - even if it's 'not your job'
    • Answer incoming phone calls and route as required
    • Advise engineering/sales staff and management of any customer issue or vendor issues, working together to provide resolution
  • Order Processing
    • Monitor customer service email & forward new POs to inside sales staff for entry
    • Provide accurate, valid and complete customer support for all inquiries
    • Track and manage orders using our ERP system (Made to Manage), including:
      • Review all orders for accuracy (quantities, ship-to, bill-to, product codes, due date)
      • Send order acknowledgement to customer and any revisions thereafter
      • Maintain delivery status updates
      • Update ERP and Customer with any status changes
  • Vendor Coordination
    • Follow up with Vendors on purchase orders
    • Confirm vendor acknowledgements for accuracy
    • Expedite orders, as needed, to guarantee delivery dates are maintained
    • Detailed order entry and review
  • Administrative Support
    • Assist with coordination of daily shipping, including:
      • Receive in UPS and Freight shipments
      • Verify shipment for accuracy
      • Receive goods into ERP system
      • Set up daily outgoing shipments
      • Calculate inbound freight, as necessary
    • File all documents and order paperwork
    • Assist with maintaining Vendor and Customer data in business system
    • Provide backup support for team members and other duties, as assigned

Education and Experience Profile
  • Professional verbal and written communication skills
  • Computer proficiency with the ability to use Microsoft Office applications, including SharePoint, Word, Excel, and Visio.
  • Quick to learn and/or proficiency in ERP systems (Made to Manage)
  • Basic reading, writing, and math skills
  • Assist with accounting functions, as required
  • Assist with maintaining office supplies

Candidate Attributes
  • Strong attention to detail and accuracy
  • Team-oriented with a proactive mindset
  • Thrives in a fast-paced, growing company
  • Eagerness to learn and take ownership
Benefits
  • Competitive Base Salary and annual bonus
  • Company-subsidized Health Insurance, Dental Insurance, Life/Disability Insurance, HSA/FSA
  • Retirement plan (401k) with net 4% employer match, plus 5% discretionary profit share plan
  • About Holland Group
    LPE is part of Holland Group, a private, family-owned group of businesses with locations in Illinois, Wisconsin, Indiana, Massachusetts, & Pennsylvania. We're building businesses to last, not flip. We're nimble, entrepreneurial, and growing fast - without the burdens of big-company bureaucracy. The ideal candidate is excited about the role sought, but excited at the potential for future growth opportunities throughout Holland Group.
    The company deploys a best-in-class profit share program. We invest in our people, share our success, and are always on the lookout for future leaders. If you're ambitious, collaborative, and ready to grow your career, this is the place for you.
    Current Holland Group Businesses: Holland Applied Technologies, Liquid Process Equipment, Bio Fab Technologies, W.A. Tompkins

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