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Customer Service Process Manager Jobs in California

We empower our customers to support the public servants they employ, the communities they serve ... The Revenue Systems & Process Manager will play a key role in the strategy, architecture, and day ...

We design, build and service cutting-edge equipment that helps our customers manufacture display ... About the role We're hiring a front-line manager to lead a team of technical contributors in our ...

Duties include managing the Customer Service team. * Train all direct reports to provide the ... Solid business acumen with demonstrated knowledge and understanding of customer service processes ...

Duties include managing the Customer Service team. * Train all direct reports to provide the ... Solid business acumen with demonstrated knowledge and understanding of customer service processes ...

Showing results 41-60

Customer Service Process Manager information

What cities in California are hiring for Customer Service Process Manager jobs?

Cities in California with the most Customer Service Process Manager job openings:

Receptionist/Customer Service Representative

Chico, CA โ€ข On-site

Chico Nissan
11 - 50 employees

$15.25 - $20/hr

Full-time

Re-posted 12 days ago


Job description

Job Title: Receptionist/Customer Service Representative

Location: Chico Nissan

Position Type: Full-time

We are seeking a friendly and professional Receptionist to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a customer service-oriented approach.

Responsibilities:ย 

- Answer phone calls and direct them to the appropriate department or individualย 

- Provide information to guests about our company and servicesย 

- Schedule appointments and maintain appointment calendarsย 

- Assist with administrative tasks as needed, such as data entry and filingย 

- Uphold customer privacy and confidentiality by ensuring compliance with regulations and company policies

- Maintain office security by following procedures and monitoring access

- Document customer interactions and inquiries, including details of complaints, comments, or suggestions, to improve service quality

- Identify opportunities to enhance customer satisfaction and continuously improve the customer service process

Requirements:ย 

- High school diploma or equivalentย 

- Previous experience in a customer service or receptionist role preferredย 

- Excellent communication and interpersonal skillsย 

- Proficient in Microsoft Office and other relevant softwareย 

- Ability to multitask and prioritize tasks effectivelyย 

- Attention to detail and strong organizational skills

- Ability to work well independently and as part of a team

- Proactive attitude with a willingness to learn and adapt to changing customer demands

If you are a professional and personable individual who enjoys working with people, we would love to have you join our team. Apply now!