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Customer Service Operations Associate Jobs in Dickson, TN

Big Lots

Customer Service Associate

Dickson, TN · On-site

$12.75 - $17.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Big Lots

Customer Service Associate

Columbia, TN · On-site

$12.50 - $17/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Dollar Tree

Customer Service Associate

Nashville, TN · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Nashville, TN · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Big Lots

Customer Service Associate

Dickson, TN · On-site

$12.75 - $17.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Store 7011 - Dickson

Customer Service Associate

Dickson, TN · On-site

$15 - $18.75/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...

Raising Cane's

Customer Service Associate

Nashville, TN · On-site

$15.50/hr

Customer Service Associate Starting hiring pay at: $15.50 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main ...

Workout Anytime

Customer Service Associate

Columbia, TN · On-site

$14 - $17/hr

Training & development Customer Service Associate - Workout Anytime 24/7 Join one of the fastest ... daily operations in a fun, positive environment. We Offer * Training and mentorship from industry ...

Wawa, Inc.

Customer Service Associate

Dickson, TN · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Workout Anytime

Customer Service Associate

Franklin, TN · On-site

$14 - $17/hr

Free uniforms Customer Service Associate - Workout Anytime 24/7 Join one of the fastest-growing ... daily operations in a fun, positive environment. We Offer * Training and mentorship from industry ...

Gopuff

Operations Associate, Nashville

Nashville, TN · On-site

$15/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Nashville

Nashville, TN · On-site

$15/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Lyft

Fleet Operations Associate

Nashville, TN · On-site

... capable Depot Operations Associates to ensure our autonomous vehicle fleet maintains optimal ... Charging, Cleaning & Fleet Servicing: * Vehicle Cleanliness Standards: Maintain interior and ...

Lyft

Fleet Operations Associate

Nashville, TN · On-site

... capable Depot Operations Associates to ensure our autonomous vehicle fleet maintains optimal ... Charging, Cleaning & Fleet Servicing: * Vehicle Cleanliness Standards: Maintain interior and ...

Gopuff

Operations Associate, Nashville

Nashville, TN

$15/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...

Biz Voice Boost

Customer Service Assistant

Nashville, TN · On-site

$16.75 - $23/hr

Support daily service operations Qualifications: Qualifications * Strong interpersonal skills * Positive and professional demeanor * Detail-oriented and organized * Entry-level candidates welcome ...

IGL4US

Customer Service Assistant

Nashville, TN · On-site

$16.75 - $23/hr

Support daily service operations Qualifications: Qualifications * Strong interpersonal skills * Positive and professional demeanor * Detail-oriented and organized * Entry-level candidates welcome ...

Walgreens

Customer Service Associate

Spring Hill, TN · On-site

$13.75 - $18.75/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Walgreens

Customer Service Associate

Spring Hill, TN · On-site

$13.75 - $18.75/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

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Customer Service Operations Associate information

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$8

$22

$43

How much do customer service operations associate jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for customer service operations associate in Dickson, TN is $22.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $23.80 per hour, depending on experience, location, and employer.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What job categories do people searching Customer Service Operations Associate jobs in Dickson, TN look for?

The top searched job categories for Customer Service Operations Associate jobs in Dickson, TN are:

What cities near Dickson, TN are hiring for Customer Service Operations Associate jobs?

Cities near Dickson, TN with the most Customer Service Operations Associate job openings:

Infographic showing various Customer Service Operations Associate job openings in Dickson, TN as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $46,420 per year, or $22.3 per hour.

Customer Service Associate

Dickson, TN • On-site

Big Lots
Retail • 10K+ employees
Learn more about Big Lotsexternal

$12.75 - $17.50/hr

Part-time

Re-posted 4 days ago

Big Lots rating

5.0

Company rating: 5.0 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

Job description

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
Summary
As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50lbs. from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
• Retail store environment where extended periods of standing are required
• Retail store stockroom environment subject to fluctuations in temperature
• Frequent lifting and maneuvering of merchandise and displays.
• Exposure to dust and extreme temperatures while unloading trailers.
• Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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About Big Lots

Sourced by ZipRecruiter

Big Lots, headquartered in Westerville, Ohio, US, is a distinctive and diversified retail corporation. Operating in the retail industry, the company's core businesses involve offering an extensive range of merchandise such as furniture, seasonal items, consumables, soft home products, electronics, and accessories. Big Lots was founded in 1967 under the name Consolidated Stores Corporation until it was officially renamed Big Lots Inc. in 2001. The corporation's mission focuses on making a difference in the communities they serve by delivering surprising values every day. In line with this, Big Lots takes pride in their continued commitment to responsible retailing which includes their steadfast embrace of their corporate social responsibility.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Westerville, OH, US

Year founded

1967

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