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Customer Service Mgr Jobs in Georgia (NOW HIRING)

Customer Service Manager

Duluth, GA · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Customer Service Manager Company Overview: Amwaste LLC is a growing company in the Waste Services Industry, dedicated to providing exceptional service and innovative solutions to our clients. We are ...

Customer Service Manager

Hiram, GA · On-site

$15.75 - $16.75/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Customer Service Manager Leads customer experience for our retail accounts, ensuring seamless communication, accurate order handling, and strong cross-functional coordination. This role manages the ...

Customer Service Manager Leads customer experience for our retail accounts, ensuring seamless communication, accurate order handling, and strong cross-functional coordination. This role manages the ...

A leading aerospace organization is seeking a Customer Service Manager to lead customer support operations, strengthen key account relationships, and drive service performance across a complex, cross ...

A leading aerospace organization is seeking a Customer Service Manager to lead customer support operations, strengthen key account relationships, and drive service performance across a complex, cross ...

Customer Service Manager Leads customer experience for our retail accounts, ensuring seamless communication, accurate order handling, and strong cross-functional coordination. This role manages the ...

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Customer Service Mgr information

What is the difference between Customer Service Mgr vs Customer Support Specialist?

AspectCustomer Service MgrCustomer Support Specialist
CredentialsHigh school diploma or equivalent; leadership experienceHigh school diploma or equivalent; technical skills often preferred
Work EnvironmentSupervisory role overseeing teams, office settingDirect interaction with customers, call centers, or online support
Industry UsageCommon in retail, telecom, financeCommon in tech, software, consumer electronics
Search/Comparison IntentUnderstanding managerial responsibilities and career pathClarifying support roles and daily tasks

The main difference between a Customer Service Mgr and a Customer Support Specialist lies in their responsibilities and level of oversight. The manager oversees teams, develops strategies, and handles escalations, while the specialist provides direct support to customers. Both roles require strong communication skills, but the managerial position involves leadership and planning, making it suitable for those seeking advancement into supervisory roles.

What cities in Georgia are hiring for Customer Service Mgr jobs?

Cities in Georgia with the most Customer Service Mgr job openings:

Infographic showing various Customer Service Mgr job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Manager

West Point, GA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Description:

Job Title: Customer Service Manager


Company Overview:
Amwaste LLC is a growing company in the Waste Services Industry, dedicated to providing exceptional service and innovative solutions to our clients. We are seeking a motivated and experienced Customer Service Manager to lead our customer service team and enhance our customer experience.


Qualifications:

- Proven experience in a customer service management role, preferably in the waste services or related industry.

- Dialpad experience recommended

- Strong leadership and team management skills.

- Excellent communication and interpersonal abilities.

- Proficient in customer service software and Microsoft Office Suite.

- Ability to analyze data and make informed decisions.

- Strong problem-solving skills and a customer-focused mindset.


Skills:

- Leadership and team management

- Excellent communication skills

- Customer-focused approach

- Problem-solving abilities

- Data analysis and reporting

- Proficiency in customer service software


We offer a competitive salary and benefits package, along with opportunities for professional growth and development. If you are passionate about customer service and want to make a difference in the waste services industry, we encourage you to apply.

Requirements:

Job Responsibilities:

- Oversee the daily operations of the customer service department, ensuring high-quality service delivery.

- Develop and implement customer service policies and procedures to improve efficiency and customer satisfaction.

- Train, mentor, and manage customer service representatives, fostering a positive and productive work environment.

- Handle escalated customer inquiries and complaints, providing effective resolutions in a timely manner.

- Analyze customer feedback and service metrics to identify areas for improvement and implement necessary changes.

- Collaborate with other departments to ensure seamless service delivery and address customer needs.

- Prepare and present reports on customer service performance to senior management.