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Customer Service Mgr Jobs in California (NOW HIRING)

Customer Service Manager

Sacramento, CA ยท On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Customer Service Manager Classification: Salaried-Exempt Reports To: Director of Customer Service Department: Customer Service Summary of Job The Visalia Customer Service Manager will plan, co ...

Customer Service Manager Classification: Salaried-Exempt Reports To: Director of Customer Service Department: Customer Service Summary of Job The Visalia Customer Service Manager will plan, co ...

Customer Service Manager

Corona, CA ยท On-site +1

$89K - $165K/yr

Description The Clark Team is seeking an Associate Customer Service Manager to join our team in the Commercial Real Estate industry. As a full-time employee, you will have the opportunity to work ...

Customer Service Manager

Modesto, CA ยท On-site

$78K - $85K/yr

Customer Service Manager Transdev is looking for a Customer Service Manager in Modesto, CA to oversee the day-to-day operations of the Customer Service department, monitor agent activities, adjust ...

Customer Service Manager

La Mirada, CA ยท On-site

$20 - $25/hr

A well-established product company in La Mirada, California, is seeking a skilled and dedicated Customer Service Manager to join their team. The ideal candidate will excel at resolving customer ...

Customer Service Manager

Sacramento, CA ยท On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Customer Service Manager

La Mirada, CA ยท On-site

$20 - $25/hr

A well-established product company in La Mirada, California, is seeking a skilled and dedicated Customer Service Manager to join their team. The ideal candidate will excel at resolving customer ...

Customer Service Manager

La Mirada, CA ยท On-site

$20 - $25/hr

A well-established product company in La Mirada, California, is seeking a skilled and dedicated Customer Service Manager to join their team. The ideal candidate will excel at resolving customer ...

Customer Service Manager

Modesto, CA ยท On-site

$78K - $85K/yr

Customer Service Manager Transdev is looking for a Customer Service Manager in Modesto, CA to oversee the day-to-day operations of the Customer Service department, monitor agent activities, adjust ...

Customer Service Manager

Long Beach, CA ยท On-site

$100 - $125/hr

We're hiring a Customer Service Manager to lead a team of 6-10 Account Managers, including offshore team members, and drive disciplined execution across the full container lifecycle. This role is ...

Customer Service Manager

San Francisco, CA ยท On-site

$100 - $125/hr

The Customer Service Manager leads the Customer Service Team and oversees service across email, phone, and live chat. Reporting to the VP of Sales, this role sets team priorities, manages ...

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Customer Service Mgr information

What is the difference between Customer Service Mgr vs Customer Support Specialist?

AspectCustomer Service MgrCustomer Support Specialist
CredentialsHigh school diploma or equivalent; leadership experienceHigh school diploma or equivalent; technical skills often preferred
Work EnvironmentSupervisory role overseeing teams, office settingDirect interaction with customers, call centers, or online support
Industry UsageCommon in retail, telecom, financeCommon in tech, software, consumer electronics
Search/Comparison IntentUnderstanding managerial responsibilities and career pathClarifying support roles and daily tasks

The main difference between a Customer Service Mgr and a Customer Support Specialist lies in their responsibilities and level of oversight. The manager oversees teams, develops strategies, and handles escalations, while the specialist provides direct support to customers. Both roles require strong communication skills, but the managerial position involves leadership and planning, making it suitable for those seeking advancement into supervisory roles.

What cities in California are hiring for Customer Service Mgr jobs?

Cities in California with the most Customer Service Mgr job openings:

Infographic showing various Customer Service Mgr job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Manager

Los Angeles, CA โ€ข On-site

Full-time

Re-posted 7 days ago


Job description

Company Description
Our clients include some of the biggest names in Hip Hop and R&B, social media influencers, up and coming models and some of America's hottest new actors. We specialise in offering bespoke management, built on years of international experience in the industry.
Job Description
We are looking to hire a Customer Service Manager. The Customer Service Manager position is central to the performance of the branch. You'll manage the internal sales team to maximize profitability for the branch, building successful working relationships with customers, colleagues, and suppliers alike to ensure we consistently deliver excellent customer service.
Responsibilities
  • Organize and maintain accurate records; document all customer discussions and interactions.
  • Ensure all customer orders are fulfilled in a timely fashion, supporting stock-take activities to assist where necessary.
  • Develop new and lapsed customer accounts, building strong, effective relationships for the business.
  • Manage the sales team to deliver an excellent customer experience, working towards key Branch profit and sales targets.
  • Support the customer service team to ensure orders are being entered and invoiced correctly and promptly.
  • Ensure the necessary resources are available for quality customer service delivery.
  • Generate customer interest; receive customers in branch, answer telephone inquiries, and visit customer sites to cultivate an interest in the product range.

Qualifications
  • Bachelor's degree with the business-related focus required.
  • Customer service experience (1+ years)
  • Personnel management experience (1+ years)
  • Ability to adapt to a rapidly shifting environment and a "can-do" attitude to solve any issues customers may present.
  • Effective communication: both written and oral.
  • Ownership of issues until successfully resolved.

Additional Information
All your information will be kept confidential according to EEO guidelines.