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Customer Service Manager Director Jobs in Raleigh, NC

Automotive Service Manager

Durham, NC ยท On-site

$40K - $80K/yr

We are looking for automotive service managers to manage and direct all service department ... Deliver exceptional customer service while listening and consulting customers * Following up with ...

PT Customer Service Leader (477287)

Durham, NC ยท On-site

$16.75 - $23/hr

Customer Service Manager Primary Purpose: To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly ...

Automotive Service Manager

Durham, NC ยท On-site

$40K - $80K/yr

We are looking for automotive service managers to manage and direct all service department ... Deliver exceptional customer service while listening and consulting customers * Following up with ...

Applicant Evaluation Criteria Multifamily maintenance leadership, EPA certification, HVAC expertise, team-management experience, budgeting knowledge, vendor oversight, and customer-service ...

Applicant Evaluation Criteria Multifamily maintenance leadership, EPA certification, HVAC expertise, team-management experience, budgeting knowledge, vendor oversight, and customer-service ...

Customer Service Representative

Raleigh, NC ยท On-site

$15.50 - $21.25/hr

Our client, a leading waste management company, is looking for a friendly and dedicated Customer Service Representative to join their team. The company is committed to providing excellent waste ...

New

Customer Service Representative

Butner, NC ยท On-site

$12 - $16.50/hr

Our client, a leading waste management company, is looking for a friendly and dedicated Customer Service Representative to join their team. The company is committed to providing excellent waste ...

New

Applicant Evaluation Criteria Multifamily maintenance leadership, EPA certification, HVAC expertise, team-management experience, budgeting knowledge, vendor oversight, and customer-service ...

Customer Service Representative

Rougemont, NC ยท On-site

$10.75 - $14.75/hr

Our client, a leading waste management company, is looking for a friendly and dedicated Customer Service Representative to join their team. The company is committed to providing excellent waste ...

New

Showing results 21-40

Customer Service Manager Director information

See Raleigh, NC salary details

$23.8K

$56.4K

$98.2K

How much do customer service manager director jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer service manager director in Raleigh, NC is $56,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $68,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager Director vs Customer Service Supervisor?

AspectCustomer Service Manager DirectorCustomer Service Supervisor
CredentialsBachelor's degree, leadership experienceHigh school diploma or equivalent, supervisory experience
Work EnvironmentStrategic planning, department oversightTeam management, daily customer interactions
Employer & Industry UsageLarge organizations, corporate settingsRetail, call centers, small to medium businesses
Search & Comparison IntentHigh-level management roles, strategic responsibilitiesOperational roles, team leadership

The Customer Service Manager Director focuses on strategic leadership, overseeing multiple teams and setting long-term goals. In contrast, the Customer Service Supervisor handles daily team operations and direct customer interactions. Both roles require customer service experience, but the Director position involves higher-level planning and decision-making.

What cities near Raleigh, NC are hiring for Customer Service Manager Director jobs? Cities near Raleigh, NC with the most Customer Service Manager Director job openings:
Infographic showing various Customer Service Manager Director job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $56,379 per year, or $27.1 per hour.

Automotive Service Manager

Midas LEGGETT AUTO

Durham, NC โ€ข On-site

$40K - $80K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 26 days ago


Job description

Benefits:
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Paid time off

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. 
We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. Veterans are encouraged to apply.
 
Responsibilities
As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
  • Deliver exceptional customer service while listening and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
  • Supervise up to ten employees
  • Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
  • Maintain inventory counts
  • Overall cleanliness and organization of the facility
  • Other duties as assigned
Qualifications
  • A minimum of 2 years of store or service manager experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule including weekends, evenings and holidays
  • Valid driver’s license