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Customer Service Management Trainee Jobs in Delaware

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service throughout the ...

Manager Trainee

Millsboro, DE · On-site

$15 - $16.75/hr

Learn to utilize personnel management including training and orientation of drivers and/or ... Learn to work with drivers, customers, and company personnel to resolve service issues, routing and ...

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

Customer Service Manager To provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end personnel and activities. 1) Promote ...

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service throughout the ...

Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service throughout the ...

You foster a culture of customer centricity, high performance, and exceptional collaboration. You ... Service Management Framework - Key Pillars This role is grounded in ITIL 4 industry best practice.

Store Manager Trainee

Seaford, DE · On-site

$18.25 - $22/hr

Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today and let ...

Store Manager Trainee

Dover, DE · On-site

$19.50 - $23.25/hr

Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today and let ...

Store Manager Trainee

Dover, DE · On-site

$19.50 - $23.25/hr

Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today and let ...

Store Manager Trainee

Dover, DE · On-site

$19.50 - $23.25/hr

Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today and let ...

Store Manager Trainee

Seaford, DE · On-site

$18.25 - $22/hr

Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today and let ...

Showing results 41-60

Customer Service Management Trainee information

What is the difference between Customer Service Management Trainee vs Customer Service Representative?

AspectCustomer Service Management Trainee
Role FocusTraining for future management roles, developing leadership skills
ResponsibilitiesCustomer support, learning management processes, assisting supervisors
QualificationsTypically a bachelor's degree, some companies prefer related certifications
Work EnvironmentOffice settings, training programs, shadowing managers

While a Customer Service Management Trainee focuses on learning management skills and preparing for leadership roles, a Customer Service Representative handles direct customer interactions and support. The trainee role involves training and development, whereas the representative role emphasizes day-to-day customer service tasks.

Is a customer service management trainee an entry-level position?

A customer service management trainee position is typically considered an entry-level role designed for individuals starting their careers in customer service and management. It often requires basic communication skills and may include training in leadership, problem-solving, and using customer management tools. Advancement usually depends on performance and gaining experience in the role.

What does a customer service management trainee do?

A customer service management trainee supports the customer service team by handling customer inquiries, resolving issues, and learning management skills. They often participate in training programs to develop leadership abilities and may use customer relationship management (CRM) tools to track interactions. The role prepares individuals for future supervisory or managerial positions within customer service departments.

What cities in Delaware are hiring for Customer Service Management Trainee jobs?

Cities in Delaware with the most Customer Service Management Trainee job openings:

Infographic showing various Customer Service Management Trainee job openings in Delaware as of June 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Sales Management Trainee - Northern Delaware

Wilmington, DE • On-site

Enterprise Holdings
Travel Arrangement Services • 10K+ employees

$57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Enterprise Holdings rating

7.1

Company rating: 7.1 out of 10

Based on 268 frontline employees who took The Breakroom Quiz


Job description

Start your career with Enterprise Mobility! We’re hiring immediately for our respected Sales Management Training Program.

Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that’s full of opportunities. With training, development, mentoring, and a culture of promotion from within, you’ll always be progressing in your career.

This position is located at one of our offices within Northern Delaware including but not limited to Wilmington, New Castle, Newark, Bear or Middletown.

The target compensation for this position is $57,530 annually, which is based on an hourly rate of $22.58, plus any applicable overtime compensation for a 46-hour work week.

We offer a robust Total Rewards Package including, but not limited to:

  • Paid Time Off, starting with 5 days upon hire and receiving a total of 12 days your first year, plus 6 holidays. 
  • Health, Dental, Vision insurance; Life Insurance; Prescription coverage
  • Employee discounts on car rentals, car purchases and much more!
  • 401(k) retirement plan with company match and profit sharing

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.  

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. 


We are now hiring for immediate openings in our Sales Management Training program. As a MT, you’ll start learning our business from day one while based out of one of our neighborhood branches. You will be entrusted to serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert. In our structured program, you will master the knowledge and skills you need to eventually run your own branch, cultivate new business and develop your team.

In our hands-on learning environment, you will receive the guidance, mentoring, and support you need to be successful. You will also get out into the community and establish the relationships essential to building your own business.

We’ll teach you how to excel at customer service, sales and marketing, finance, and operations. And you’ll learn what it means to always put our customers first. Ours is a culture of friendly competition, which is critical to growing our business — and your success.

Equal Opportunity Employer/Disability/Veterans


  • Bachelor's degree required. 
  • Must have 6 months of cumulative experience within the last 5 years in any of the following:

      • Sales & Customer Service: commission sales, retail, serving/restaurant/bar, or hospitality industry
      • Leadership: military,  social, or academic organizations
      • Sports Leadership & Competition: athlete on a professional, semi-professional or collegiate team
  • Must have a valid driver’s license.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be living in Northern Delaware within 30 days of the anticipated start date.

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