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Customer Service Logistics Jobs in Connecticut (NOW HIRING)

BIC

Senior Manager, Customer Service (US)

Shelton, CT · On-site

As the Senior Manager, US Customer Service , you will lead the strategy, execution, and continuous ... Collaborate with Sales, Marketing, Planning, Logistics, Finance, IT, Manufacturing, and key ...

BIC

Senior Manager, Customer Service (US)

Shelton, CT · On-site

As the Senior Manager, US Customer Service , you will lead the strategy, execution, and continuous ... Collaborate with Sales, Marketing, Planning, Logistics, Finance, IT, Manufacturing, and key ...

Equinavia

Customer Service Representative

Watertown, CT · On-site

$18/hr

Logistic * Experience with horses/riding is preferred but not mandatory You'll act as a liaison ... The best Customer Service Representatives are patient, empathetic, and passionately communicative.

Schaeffler

Customer Service Representative

Danbury, CT · On-site

$16.25 - $22.25/hr

Respond to customers' inquiries and complaints and detect reasons for logistics problems arising ... Ensure that services delivered are in line with defined quality standards and processes. Your ...

New

Excel Partners

Logistics Coordinator

Norwalk, CT · On-site

$19.50 - $26/hr

Experience in Customer Service and Logistics/Supply Chain industries a must * Computer-oriented with proficiency in Word and Excel * Strong math skills Additional Information All your information ...

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All JobsCustomer Service Logistics JobsCustomer Service Logistics Jobs in Connecticut

Customer Service Logistics information

See Connecticut salary details

$9

$17

$25

How much do customer service logistics jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for customer service logistics in Connecticut is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a customer service logistics?

A Customer Service Logistics job involves coordinating and managing the movement of goods and products to ensure they reach customers efficiently and on time. Professionals in this role act as a liaison between customers, suppliers, and logistics providers to resolve issues, answer queries, and process orders. They are responsible for tracking shipments, handling complaints, and ensuring customer satisfaction throughout the delivery process. This position requires strong communication, problem-solving, and organizational skills.

How does a customer service logistics professional typically collaborate with other departments to resolve shipment issues?

Customer Service Logistics professionals frequently work alongside teams such as warehouse operations, transportation, and sales to quickly resolve shipment delays, inventory discrepancies, or delivery concerns. Effective communication and coordination are key, as this role often acts as the main liaison between customers and internal departments. Regular meetings, shared tracking systems, and escalation protocols help ensure issues are addressed efficiently, maintaining customer satisfaction and smooth supply chain operations.

What are the key skills and qualifications needed to thrive as a customer service logistics professional, and why are they important?

To thrive as a Customer Service Logistics professional, you need a solid understanding of supply chain processes, order management, and inventory control, often supported by a relevant degree or logistics certification. Proficiency with logistics management software, ERP systems, and tracking technologies is typically expected. Strong communication, problem-solving, and organizational skills help you effectively manage client relationships and resolve issues quickly. These skills are crucial for ensuring smooth operations, timely deliveries, and high customer satisfaction in a fast-paced logistics environment.

What is the difference between Customer Service Logistics vs Customer Service Representative?

AspectCustomer Service LogisticsCustomer Service Representative
Primary FocusManaging logistics-related customer inquiries, tracking shipments, coordinating delivery issuesHandling general customer inquiries, product information, and service support
Required SkillsLogistics knowledge, supply chain understanding, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentWarehouses, logistics offices, supply chain departmentsCall centers, retail stores, customer service departments
Common CertificationsLogistics certifications, supply chain coursesCustomer service training, communication courses

Customer Service Logistics focuses on managing customer interactions related to logistics and supply chain issues, while Customer Service Representatives handle general customer inquiries across various products and services. Both roles require strong communication skills but differ in industry-specific knowledge and work environment.

What are popular job titles related to Customer Service Logistics jobs in Connecticut?

For Customer Service Logistics jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Customer Service Logistics jobs in Connecticut look for?

The top searched job categories for Customer Service Logistics jobs in Connecticut are:

Customer Service Logistics jobs near you
Infographic showing various Customer Service Logistics job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,193 per year, or $17.9 per hour.

Dispatcher/ Customer Service

Avant Business Services

Stamford, CT • On-site

$18.50/hr

Other

Posted 4 days ago

Job description

Dispatcher/ Customer Service

Service Warehousing Logistics, LLC - Stamford, CT 06906

Salary Range $18.50 - $18.50 Hourly

Description

Dispatcher / Operations Support - Stamford, CT

Avant Business Services is seeking great delivery dispatcher/operations to join our team. The right candidate will need to be motivated, have great work ethic, reliable, always be on time and have delivery/operations experience.

Responsibilities Include, But Are Not Limited To:
  • Receiving of daily linehaul
  • Scanning freight (small boxes and packages) and sorting to routes
  • Dispatching daily routes to drivers, ensure they are picked up and delivered in a timely manner
  • Training drivers on proper delivery procedures and delivery application
  • Attention to accuracy to avoid mis-sorts
  • MUST be comfortable working independently in office setting
  • Provide excellent customer service
  • Picking and packing 10-30 orders per day
Compensation & Work Week:
  • Ability to work shift of 7am to 5pm (M-F)
  • $18.50/hour
  • Some holidays required
Requirements:
  • Must be motivated and willing to learn.
  • Must have great communication skills (writing, speaking, e-mails).
  • Logistics experience
  • Dispatcher/operations experience a plus.
  • Good time management and organizational skills.
  • Ability to use and understand MS Office & as well as other programs & apps (I.e. Google Drive, Whatsapp, etc)
  • Ability to work independently in a rapid and changing environment.
  • Must have knowledge of CT and NY region
  • Proof of identity and authorized to work in the United States
  • Must be at least 21 years old
  • Must be able to speak English
  • Driver's License (Required)

Avant Business Services. Qualified applicants will receive consideration without regard to an individual's race, creed, color, religion, age, migrant status, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, political opinion, caste, marital or family status, uniform service, veteran status, protected disability (including pregnancy), and any other category protected under federal, state, or local law.

Experience: Dispatching: 1 + years (Preferred)

Work location: One location

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