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Customer Service Key Account Manager Jobs in Arizona

Veolia Environnement SA

Key Account Manager

Phoenix, AZ · On-site +1

$110K - $150K/yr

Identify key accounts, develop key account strategies, manage customer relationships and execute ... Strong customer service orientation. * Ability to effectively present information. * Ability to ...

Veolia

Key Account Manager

Phoenix, AZ · Remote

Identify key accounts, develop key account strategies, manage customer relationships and execute ... Strong customer service orientation. * Ability to effectively present information. * Ability to ...

GPAC

Key Account Manager

Phoenix, AZ · On-site

Senior Key Account Manager Pet Specialty Gpac is seeking a Senior Key Account Manager Pet Specialty ... Proficient in Microsoft Office Suite and CRM tools * Willing to travel frequently Interested? For ...

mybakemark

Key Account Manager

Phoenix, AZ · On-site

... service and account management. Responsibilities: * Serve as the primary point of contact for ... assigned key accounts * Develop deep understanding of client business goals, challenges, and ...

mybakemark

Key Account Manager

Phoenix, AZ · On-site

... service and account management. Responsibilities: * Serve as the primary point of contact for ... assigned key accounts * Develop deep understanding of client business goals, challenges, and ...

Amphenol Corp

Key Account Manager

Tucson, AZ · On-site

The Key Account Manager leads a cross‑functional team that includes members from sales ... Excellent customer service and communication skills * Proficient in Microsoft Office applications ...

New

BakeMark

Key Account Manager

Phoenix, AZ · On-site

For over 100 years, BakeMark has stood for excellence in quality and service, for our customers ... We are seeking a strategic and client-focused Key Account Manager to oversee and grow relationships ...

Amphenol Corp

Key Account Manager

Arizona City, AZ · On-site

We are recruiting for a Key Account Manager who will serve as the primary liaison between the ... Excellent customer service and communication skills * Proficient in Microsoft Office applications ...

Gpac

Key Account Manager

Arizona City, AZ · On-site

$90K - $110K/yr

gpac is seeking a Senior Key Account Manager Pet for a globally recognized and rapidly growing ... Lead customer business reviews, presentations, and annual planning meetings * Analyze sales trends ...

Komatsu

Key Account Manager

Tucson, AZ · On-site

Key Account Manager Posting Start Date: 8/17/26 Job Location (Short): Calgary, Alberta, CAN, T2H ... customer service, single point of contact for business development activities and when required ...

TEAM Enterprises

Key Account Manager

Phoenix, AZ

Champion the brand and socialize the brand's unique story with account decision makers, service ... Client /Customer Engagement: * Elevate lines of communication across the network of distributor and ...

TEAM Enterprises

Key Account Manager

Phoenix, AZ · On-site

$70K - $75K/yr

Champion the brand and socialize the brand's unique story with account decision makers, service ... Client /Customer Engagement: * Elevate lines of communication across the network of distributor and ...

TEAM Enterprises

Key Account Manager

Phoenix, AZ

Champion the brand and socialize the brand's unique story with account decision makers, service ... Client /Customer Engagement: * Elevate lines of communication across the network of distributor and ...

TEAM Enterprises

Key Account Manager

Phoenix, AZ · On-site

Champion the brand and socialize the brand's unique story with account decision makers, service ... Client /Customer Engagement: * Elevate lines of communication across the network of distributor and ...

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Key Account Manager

Phoenix, AZ • On-site, Remote

Veolia Environnement SA
10K+ employees
Learn more about Veolia Environnement SAexternal

$110K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Company Description
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
Job Description
Position Purpose:
Build long term relationships with key accounts that increase profitability of the Contract Operations group, leveraging our technology and knowhow, DBO-O&M project delivery, program management and service efficiency. Identify key accounts, develop key account strategies, manage customer relationships and execute strategy working with business development, operations and technical division of the Contract Operations group. Develop new pricing and service strategies.
Primary Duties/Responsibilities:
  • Provide sales and account management for key accounts to meet profit and revenue targets set by the Group leader.
  • Develop a detailed understanding of market, competition, and industry trends, core processes and challenges.
  • Manage national programs and sourcing initiatives and direct renewals of key accounts.
  • Identify strengths and weaknesses in services, and support business development, operations and technical teams with Contract Operations to address gaps in performance.
  • Interface with Development & Marketing on global account activities and strategies. Provide regional account management support as assigned.
  • Build customer relationships at the corporate and site management level. Improve access to branches and regions for key accounts. Tailor support network to the needs of our customers. Foster and coordinate current relationships held throughout Contract Operations working with operations and technical groups, branch sales managers, sales representatives (or "account managers"), and project developers.
  • Develop and support key account business plans, goals and objectives with operations, branch sales managers, sales representatives, and project developers.
  • Coordinate negotiation of master service agreements and separate contracts, interface with legal and operations teams.
  • Oversee reporting of key performance indicators and review meetings with key accounts, typically on a quarterly or annual basis.
  • Formally and routinely communicate all necessary information on respective key accounts to operations and technical groups of Contract Operations branch sales managers, sales representatives, and project developers.
  • Resolve customer issues that are elevated from operations, branch sales managers, and sales representatives. Provide timely, accurate, and professional resolution of such matters.
  • Develop new pricing and service strategies that leverage the competitive alternative and increase profitability. Identify new service projects and support the sale of projects working with project developers within business development.
  • Other duties as assigned.

Notes:
  • There are multiple positions available.
  • These are remote positions.

Qualifications
Education/Experience/Background:
  • Undergraduate degree.
  • Advanced degree is a plus.
  • Continuing education in relevant topics is a plus.
  • Eight or more years of progressive Account Management/Sales experience.

Knowledge/Skills/Abilities:
  • Computer proficient.
  • Strong team player.
  • Excellent interpersonal and communication skills.
  • Time management: the ability to organize and manage multiple deadlines.
  • Strong customer service orientation.
  • Ability to effectively present information.
  • Ability to negotiate effectively.

Additional Information
Pay Range: $110,000 to $150,000 Per Year.
Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

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