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Customer Service Internship Remote Jobs in Decatur, GA

Liveops

Remote Customer Service Representative

Smyrna, GA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Customer Service Internship Remote information

What are the key skills and qualifications needed to thrive as a Customer Service Intern (Remote), and why are they important?

To thrive as a Customer Service Intern in a remote setting, you need strong communication skills, problem-solving abilities, and basic computer literacy, often supported by a high school diploma or ongoing college education. Familiarity with customer relationship management (CRM) software, helpdesk platforms, and remote communication tools like Zoom or Slack is typically required. Being proactive, adaptable, and possessing strong time management skills helps you excel in a virtual, team-oriented environment. These skills and qualities ensure efficient customer support, high satisfaction, and effective collaboration despite physical distance.

What are some common challenges faced by remote customer service interns, and how can they be overcome?

Remote customer service interns often face challenges such as staying engaged without in-person supervision, managing time effectively, and communicating clearly with both customers and team members. These challenges can be addressed by setting a consistent daily routine, proactively reaching out to supervisors or colleagues when clarification is needed, and utilizing digital collaboration tools provided by the company. Regular check-ins and feedback sessions also help interns stay connected and aligned with team goals, fostering a supportive remote work environment.

What is a Customer Service Internship Remote?

A Customer Service Internship Remote is a temporary position where interns assist customers and handle service-related tasks from a remote location, typically working from home. This role allows interns to gain hands-on experience in customer support, communication, and problem-solving using digital tools such as email, chat, or phone. Remote customer service internships are ideal for students or recent graduates looking to build professional skills without needing to commute to an office.

What is the difference between Customer Service Internship Remote vs Customer Support Specialist?

AspectCustomer Service Internship RemoteCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer coursework in communication or businessHigh school diploma or equivalent; relevant experience or certifications can be a plus
Work EnvironmentRemote, often part-time or temporaryRemote or on-site, full-time or part-time
Employer & Industry UsageInternships offered by companies across various industries to train entry-level candidatesCustomer support roles in retail, tech, healthcare, and other sectors

While both roles involve assisting customers, a Customer Service Internship Remote is typically an entry-level, temporary position aimed at gaining experience, whereas a Customer Support Specialist is a more experienced, often permanent role focused on resolving customer issues and providing ongoing support.

What are popular job titles related to Customer Service Internship Remote jobs in Decatur, GA? For Customer Service Internship Remote jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Customer Service Internship Remote jobs in Decatur, GA look for? The top searched job categories for Customer Service Internship Remote jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Customer Service Internship Remote jobs? Cities near Decatur, GA with the most Customer Service Internship Remote job openings:
Customer Service Internship Remote jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

Liveops

Marietta, GA • Remote

$20/hr

Contractor

Posted 14 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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