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Customer Service Insurance Jobs in Remote, OR (NOW HIRING)

Dollartree

Customer Service Associate I

Roseburg, OR · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

Dollar Tree

Customer Service Associate I

Sutherlin, OR · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

Dollar Tree

Customer Service Associate I

Winston, OR · On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

Dollartree

Customer Service Associate I

North Bend, OR · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

Dollar Tree

Customer Service Associate I

Coos Bay, OR · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

Dollartree

Customer Service Associate I

Sutherlin, OR · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

Rick's Medical Supply

Customer Care Specialist

Roseburg, OR

$17.25 - $22.75/hr

Services walk in customers as needed * Prepares intake, gathers all necessary information about ... Verifies eligibility and coverage with Insurance and carrier according to guidelines or contract

Rick's Medical Supply

Customer Care Specialist

Roseburg, OR · On-site

$17.25 - $22.75/hr

Services walk in customers as needed * Prepares intake, gathers all necessary information about ... Verifies eligibility and coverage with Insurance and carrier according to guidelines or contract

Rick's Medical Supply

Customer Care Specialist

Roseburg, OR · On-site

$17.25 - $22.75/hr

Services walk in customers as needed * Prepares intake, gathers all necessary information about ... Verifies eligibility and coverage with Insurance and carrier according to guidelines or contract

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All JobsCustomer Service Insurance JobsCustomer Service Insurance Jobs in Remote, OR

Customer Service Insurance information

See Remote, OR salary details

$9

$18

$26

How much do customer service insurance jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for customer service insurance in Remote, OR is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are Customer Service Insurance representatives?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a Customer Service Insurance representative, and why are they important?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are some common challenges faced by customer service representatives in the insurance industry, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.
What job categories do people searching Customer Service Insurance jobs in Remote, OR look for? The top searched job categories for Customer Service Insurance jobs in Remote, OR are:
What cities near Remote, OR are hiring for Customer Service Insurance jobs? Cities near Remote, OR with the most Customer Service Insurance job openings:
Customer Service Insurance jobs near you
Customer Service Associate I

Customer Service Associate I

Dollartree

Roseburg, OR • On-site

$14.75 - $20.25/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 4 days ago

Dollar Tree rating

4.4

Company rating: 4.4 out of 10

Based on 2,470 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers

Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

  • Assist customers with questions and recommendations

  • Manage sales transactions while working assigned cash register

  • Maintain security of cash and protect company assets

  • Keep the store well-stocked, and recover merchandise

  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

  • Other duties as assigned*

Skills and Experience:

  • High school diploma or equivalent is preferred

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

  • Ability to follow instructions and interpret operational documents is required

  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

  • Excellent customer service and relationship management skills are required

  • Strong organizational and communication skills are required

  • Strong problem-solving and decision-making skills are required

Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

  • Employee Assistance Program

  • Retirement plans

  • Educational Assistance

  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time780 Nw Garden Valley Blvd,Roseburg,Oregon 9747002198Dollar Tree

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US

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