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Customer Service Insurance Jobs in Nevada (NOW HIRING)

Foundever

$18 - $20/hr

Customer Service Insurance Representative Have you ever considered creating a career path of becoming a licensed insurance representative? Good news! Foundever will invest in YOU- We cover your ...

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All JobsCustomer Service Insurance JobsCustomer Service Insurance Jobs in Nevada

Customer Service Insurance information

See Nevada salary details

$10

$19

$27

How much do customer service insurance jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for customer service insurance in Nevada is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.30 per hour, depending on experience, location, and employer.

What are Customer Service Insurance representatives?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a Customer Service Insurance representative, and why are they important?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are some common challenges faced by customer service representatives in the insurance industry, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.
What are the most commonly searched types of Customer Service Insurance jobs in Nevada? The most popular types of Customer Service Insurance jobs in Nevada are:
What are popular job titles related to Customer Service Insurance jobs in Nevada? For Customer Service Insurance jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Customer Service Insurance jobs in Nevada look for? The top searched job categories for Customer Service Insurance jobs in Nevada are:
What cities in Nevada are hiring for Customer Service Insurance jobs? Cities in Nevada with the most Customer Service Insurance job openings:
Customer Service Insurance jobs near you
Infographic showing various Customer Service Insurance job openings in Nevada as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,813 per year, or $19.1 per hour.
Customer Service Insurance Representative

Customer Service Insurance Representative

Foundever

$18 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Foundever rating

5.5

Company rating: 5.5 out of 10

Based on 191 frontline employees who took The Breakroom Quiz

43rd of 72 rated call and contact centers

Job description

Customer Service Insurance Representative

Have you ever considered creating a career path of becoming a licensed insurance representative? Good news! Foundever will invest in YOU- We cover your training, testing, and insurance licensing costs! 

As a Customer Service Insurance Representative at Foundever, your primary role will be to handle inbound calls regarding customer's insurance policies. You'll assist callers with inquiries about coverage, policy endorsements, certificated, binders, billing, or policy modifications. Expect to manage a high volume of billing calls, especially around military paydays on the 1st and 15th of each month. While awaiting your state license, new hires will focus solely on billing inquiries.  

This position requires you to be onsite. Must live within 50 miles of the Las Vegas Site: 420 E Pilot Rd, Las Vegas NV, 89119 

Why You Should Join Us
  • $18-$20/hour 
  • Enjoy 100% paid professional training. 
  • Comprehensive benefits including medical, dental and vision 
  • Wellness Benefits including our Employee Assistance Program 
  • 401 (k) with company matching 
  • Paid Time Off 
  • Employee Discounts 
  • Career Growth, 93% of managers promoted within! 
  • Extra earnings through bonus programs and referrals 
What We're Looking For

  • Must be at least 18 years old to apply. 

  • High School Diploma or GED equivalent is required 

  • Preferred: 6 months to 1 year of relevant experience in the customer service industry - we're looking for someone ready to hit the ground running! 

  • Must have open availability - flexibility is key! 

Key Skills
  • Ability to navigate system tools to search for answers & information 
  • Connect with customers, clients, insurance carriers, and internal teams to provide coverage information and policy recommendations with empathy and compassion 
  • Self-motivated and eager learner with a strong sense of accountability, consistently driven to excel in training and on-the-job performance 
  • Able to complete collegiate-level coursework to prepare for the state exam. 
  • Strong organizational skills 
About Foundever

Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Military Partners

We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.

Equal Opportunity Employment (EEO)

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

Interested in Becoming Part of Our Team?

Visit us at www.foundever.com and connect with us on Facebook, LinkedIn, and Twitter.

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