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Customer Service In Jobs in Tampa, FL (NOW HIRING)

Waste Pro

Customer Service in Pasco!

New Port Richey, FL · On-site

$14.25 - $19.50/hr

ESSENTIAL JOB FUNCTIONS: 1. Answers incoming calls. 2. Assists existing commercial and residential customers in resolving issues. 3. Provides service quotes for new customers. 4. Establishes customer ...

New

Waste Pro

Customer Service in Pasco!

New Port Richey, FL · On-site

$14.25 - $19.25/hr

ESSENTIAL JOB FUNCTIONS: 1. Answers incoming calls. 2. Assists existing commercial and residential customers in resolving issues. 3. Provides service quotes for new customers. 4. Establishes customer ...

New

Hello Sunshine Travels

Customer Service

Tampa, FL · On-site

$14.50 - $19.75/hr

In this role, you'll provide world-class service to clients before, during, and after their trips ... Customer service or hospitality experience preferred (travel industry a plus!). * Self-motivated ...

Dollar Tree

Customer Service

Seffner, FL · On-site

$12.75 - $17.50/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Dollartree

Customer Service

Seffner, FL · On-site

$12.75 - $17.50/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

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All JobsCustomer Service In JobsCustomer Service In Jobs in Tampa, FL

Customer Service In information

See Tampa, FL salary details

$9

$17

$25

How much do customer service in jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for customer service in in Tampa, FL is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.76 per hour, depending on experience, location, and employer.

What is the difference between Customer Service In vs Customer Support Specialist?

AspectCustomer Service InCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma; technical certifications may be preferred
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support centers, or online support platforms
Industry UsageRetail, hospitality, telecommunicationsIT, software, electronics
Common Search/ComparisonCustomer Service In vs Customer Support Specialist

Customer Service In primarily focuses on general customer interactions, often in retail or service industries, handling inquiries and complaints. Customer Support Specialists typically provide technical assistance, troubleshooting, and product support, often in tech-related fields. While both roles require strong communication skills, Customer Support Specialists usually need technical knowledge or certifications. The roles overlap in customer interaction but differ in technical complexity and work environment.

What are 5 examples of customer service?

Customer service involves activities such as answering customer inquiries, resolving complaints, providing product information, processing orders, and offering technical support. Customer service representatives often communicate via phone, email, or chat and use tools like CRM software to assist customers effectively.

What is customer service as a job?

Customer service as a job involves assisting customers by answering questions, resolving issues, and providing information about products or services. It typically requires good communication skills, patience, and familiarity with tools like customer relationship management (CRM) software. Customer service representatives often work in call centers, retail, or online support environments and may need to follow company policies and procedures.

What types of customer service jobs are there?

Customer service jobs include roles such as call center representatives, retail associates, help desk agents, and support specialists. These positions often require communication skills, problem-solving abilities, and familiarity with customer management tools like CRM software. They can be full-time, part-time, or remote, and may involve working in various industries such as retail, telecommunications, or healthcare.

What cities near Tampa, FL are hiring for Customer Service In jobs?

Cities near Tampa, FL with the most Customer Service In job openings:

Customer Service In jobs near you
Infographic showing various Customer Service In job openings in Tampa, FL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $36,948 per year, or $17.8 per hour.

Customer Service in Pasco!

Waste Pro

New Port Richey, FL • On-site

$14.25 - $19.50/hr

Full-time

Posted 3 days ago

New

Waste Pro rating

6.6

Company rating: 6.6 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

52nd of 91 rated recycling and waste

Job description

SUMMARY OF POSITION:
The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations.
ESSENTIAL JOB FUNCTIONS:
1. Answers incoming calls.
2. Assists existing commercial and residential customers in resolving issues.
3. Provides service quotes for new customers.
4. Establishes customer accounts by negotiating and documenting service type, pricing, billing, and other required information. Communicates concise and accurate information.
5. Provides customer retention by providing high level customer service and offering alternatives to cancellation request.
6. Averages answering approximately 100 inbound calls per day .
7. Averages answering calls in fewer than 12 seconds.
8. Establishes understanding of customer needs, issues, and requests.
9. Identifies opportunities to cross sell additional products and services. (Lock bars, casters, gate fees, etc.)
10. Interacts with customers and Waste Pro employees to determine service, resolve complaints, and escalates the more complex issues to the appropriate level.
11. Serves as the customer's advocate by solving problems on the customer's behalf and by engaging the right department and people within Waste Pro.
12. Supports other service lines when required.
13. Uses Tower system to gather information, provides information, and/or update customer records.
14. Completes cross training with other departments to include Operations, Sales, and Billing.
15. Strives to meet or exceed service and operational goals established for the call center to include productivity, quality, and timeliness.
OTHER JOB RESPONSIBILITIES:
* Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
* Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro .
* Any additional job duties that may be assigned by the Supervisor.
WORK ENVIRONMENT: Normal setting for this job is: office setting.
QUALIFICATIONS:
* Ability to handle a heavy volume of calls in a professional and efficient manner
* Excellent verbal, written and analytical skills
* Computer proficiency in MS Office and strong typing Skills,
* Ability to multi task.
* Ability to react well under pressure and treat others with respect
* Ability to identify and resolve problems in a timely manner
* Ability to Prioritize and plan work activities
* Ability to work efficiently and effectively, both independently and as a team to ensure exceeding the call center's standards.
* Ability to balance team and individual responsibilities and help build a positive team environment.
* Ability to adapt and deal with frequent changes in the work environment, manage difficult or emotional customer situations and respond promptly to service.
Special Considerations/Physical Work Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
* Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day;
* Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;

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