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Customer Service In Jobs in Lebanon, PA (NOW HIRING)

vTech Solution

Customer Service

Hershey, PA · On-site

$15.25 - $20.75/hr

Customer Service vTech can help you avoid the daunting task of writing and posting job offers ... This allows us to deliver the required results in a timely manner that meets your schedule at a ...

Brenntag AG

Customer Service Representative

Reading, PA · On-site

$15.25 - $21/hr

Customer Service Representative The Customer Service Representative is responsible for creating a ... Communicate and provide necessary support to sales staff while in the field. * Regularly ...

DHL

Customer Service Supervisor

Annville, PA · On-site

$60K - $80K/yr

Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast ... customer service issues • Ensure necessary documentation is completed and filed according with ...

Redner's Markets

Customer Service Representative

Palmyra, PA · On-site

$15.75 - $21.50/hr

... people in the store. 14) Abide by all company policies as stated in the Employee Handbook. Provide for proper staffing of Service Center and provide proper training for Acting Customer Service ...

High's of Baltimore

Customer Service Representative

Lititz, PA · On-site

$14.75 - $20.25/hr

The Customer Service Representative (CSR) is responsible for directly interacting with customers ... Respond to all customer requests in a timely manner. * Support and follow all safety and security ...

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All JobsCustomer Service In JobsCustomer Service In Jobs in Lebanon, PA

Customer Service In information

See Lebanon, PA salary details

$9

$18

$26

How much do customer service in jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer service in in Lebanon, PA is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.53 per hour, depending on experience, location, and employer.

What is the difference between Customer Service In vs Customer Support Specialist?

AspectCustomer Service InCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma; technical certifications may be preferred
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support centers, or online support platforms
Industry UsageRetail, hospitality, telecommunicationsIT, software, electronics
Common Search/ComparisonCustomer Service In vs Customer Support Specialist

Customer Service In primarily focuses on general customer interactions, often in retail or service industries, handling inquiries and complaints. Customer Support Specialists typically provide technical assistance, troubleshooting, and product support, often in tech-related fields. While both roles require strong communication skills, Customer Support Specialists usually need technical knowledge or certifications. The roles overlap in customer interaction but differ in technical complexity and work environment.

What are 5 examples of customer service?

Customer service involves activities such as answering customer inquiries, resolving complaints, providing product information, processing orders, and offering technical support. Customer service representatives often communicate via phone, email, or chat and use tools like CRM software to assist customers effectively.

What is customer service as a job?

Customer service as a job involves assisting customers by answering questions, resolving issues, and providing information about products or services. It typically requires good communication skills, patience, and familiarity with tools like customer relationship management (CRM) software. Customer service representatives often work in call centers, retail, or online support environments and may need to follow company policies and procedures.

What types of customer service jobs are there?

Customer service jobs include roles such as call center representatives, retail associates, help desk agents, and support specialists. These positions often require communication skills, problem-solving abilities, and familiarity with customer management tools like CRM software. They can be full-time, part-time, or remote, and may involve working in various industries such as retail, telecommunications, or healthcare.

What cities near Lebanon, PA are hiring for Customer Service In jobs?

Cities near Lebanon, PA with the most Customer Service In job openings:

Customer Service In jobs near you
Infographic showing various Customer Service In job openings in Lebanon, PA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 4% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,421 per year, or $18.5 per hour.

Customer Service

Hershey, PA • On-site

vTech Solution
IT Services • 51 - 200 employees
Learn more about vTech Solutionexternal

$15.25 - $20.75/hr

Other

Re-posted 20 days ago

Job description

Customer Service

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill. We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost. We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame

Job Description

Responsible for investigating and resolving customer disputes. Provide excellent customer service and timely responses. Handle disputes ranging from quality of service issues to simple billing disputes.

Key Accountabilities:

  • Research customer accounts using SAP.
  • Maintain accurate updating of information in database and SAP systems.
  • Work with various area of the business to investigate, research and resolve customer disputes
  • Write company utility reports to customers supporting the company's position.
  • Utilize active listening skills to clarify the needs of the customer, Answer customer inquiries, and assist in the resolution of concerns.
  • Maintain a high level of product and process knowledge.
  • Educate internal/external customers on services.
  • Master desktop solutions system applications, including SAP, ORCOM, Word and Excel.
  • Handle difficult issues and avoid escalation whenever possible.
  • Provide exceptional service to the customer that meets or exceeds all contractual service level agreements.
  • Be responsive to and execute process improvements/enhancement programs.
  • Support and sustain a positive environment that fosters team performance and individual excellence.

Education:

  • High School Diploma, GED, or equivalent.

Knowledge:

  • A general understanding of the water business or utility industry and the regulations impacting billing and collections.
  • A working knowledge of customer recordkeeping and billing processes and strong computer skills in a business environment are required.
  • Strong communication, listening, problem solving and computer skills.

Experience:

• 3 years' experience in customer service or compliance.

Qualifications
  • Research customer accounts using SAP.
  • Maintain accurate updating of information in database and SAP systems.
  • Work with various area of the business to investigate, research and resolve customer disputes
  • Write company utility reports to customers supporting the company's position.
  • Utilize active listening skills to clarify the needs of the customer, Answer customer inquiries, and assist in the resolution of concerns.
  • Maintain a high level of product and process knowledge.
  • Educate internal/external customers on services.
  • Master desktop solutions system applications, including SAP, ORCOM, Word and Excel.
  • Handle difficult issues and avoid escalation whenever possible.
  • Provide exceptional service to the customer that meets or exceeds all contractual service level agreements.
  • Be responsive to and execute process improvements/enhancement programs.
  • Support and sustain a positive environment that fosters team performance and individual excellence.
Additional Information

All your information will be kept confidential according to EEO guidelines.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply

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About vTech Solution

Sourced by ZipRecruiter

vTech is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Managed Network Security.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Washington, DC, US

Year founded

2006

Social media

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