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Customer Service In Jobs in Hamilton, ON (NOW HIRING)

Customer Service Representative

Brampton, ON ยท On-site

CA$49K - CA$60K/yr

Reply to customer inquiries for order status and pricing updates in a timely manner * Maintain and grow customer base by providing outstanding customer service and opportunities to up-sell * Assist ...

Our international network extends to 28 countries, with headquarters in the United Kingdom and ... We are currently hiring a full-time Customer Service Representative at our location in Burlington ...

In your role, you will be an expert on the process and requirements to ensure transactions close smoothly and on time. HERE'S HOW YOU'LL CONTRIBUTE: * Ensure optimum servicing to our client base by ...

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Customer Service In information

What job makes $10,000 a month without a degree?

A customer service representative typically does not earn $10,000 a month without significant experience or working in high-paying industries. However, roles such as sales managers, real estate brokers, or entrepreneurs in online businesses can reach that income level without a degree, often requiring strong sales skills, business acumen, and sometimes certifications or licenses. High earnings in customer service are uncommon without advanced roles or additional income sources.

How can I make 2000 a week working from home?

Customer Service In roles can pay between $12 and $20 per hour, so earning $2000 weekly requires working approximately 100 hours at the higher end of the pay scale. To reach this income, some individuals take on multiple shifts, work for several companies, or pursue higher-paying positions that require advanced skills or certifications, such as technical support or specialized customer service roles.

What is customer service as a job?

Customer service as a job involves assisting customers by answering questions, resolving issues, and providing information about products or services. It typically requires good communication skills, patience, and familiarity with tools like customer relationship management (CRM) software. The role often involves working in call centers, retail, or online support environments and may require specific training or certifications.

What is the difference between Customer Service In vs Customer Support Specialist?

AspectCustomer Service InCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma; technical certifications may be preferred
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support centers, or online support platforms
Industry UsageRetail, hospitality, telecommunicationsIT, software, electronics
Common Search/ComparisonCustomer Service In vs Customer Support Specialist

Customer Service In primarily focuses on general customer interactions, often in retail or service industries, handling inquiries and complaints. Customer Support Specialists typically provide technical assistance, troubleshooting, and product support, often in tech-related fields. While both roles require strong communication skills, Customer Support Specialists usually need technical knowledge or certifications. The roles overlap in customer interaction but differ in technical complexity and work environment.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, account managers, or technical support managers, with salaries reaching six figures in some cases. These positions typically require extensive experience, strong communication skills, and industry-specific knowledge or certifications.
What cities near Hamilton, ON are hiring for Customer Service In jobs? Cities near Hamilton, ON with the most Customer Service In job openings:
Infographic showing various Customer Service In job openings in Hamilton, ON as of June 2026, with employment types broken down into 50% Part Time, and 50% Contract. Highlights an 100% In-person job distribution.

Customer Service Representative

Almag Aluminum

Brampton, ON โ€ข On-site

CA$49K - CA$60K/yr

Full-time

Medical, Dental

Posted 10 days ago


Job description

Reporting directly to the Inside Sales and Customer Service Manager. Functionally responsible along with all members of the Customer Service and Sales Team concerning day to day sales matters, and the Production Team concerning order fulfilment and customer satisfaction. All employees contribute to the success of each customer.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of the Customer Service Representative are detailed below, but not limited to the following:

  • Develop and maintain constructive working relationships with all customers
  • Order entry and verification
  • Work with Operations for Stocking Programs
  • Provide prompt and accurate responses to Sales and customer requests for expediting orders with Purchasing and Internal Suppliers
  • Reply to customer inquiries for order status and pricing updates in a timely manner
  • Maintain and grow customer base by providing outstanding customer service and opportunities to up-sell
  • Assist/provide back-up for co-workers when required
  • Comply with all quality related policies, procedures, and system requirements.
  • All other duties as required by the sales department and the organization

Requirements

MINIMUM QUALIFICATIONS

Education/Experience

  • Post-secondary education combined with mathematical, business, quality and/or technical training is an asset
  • 1-2 yearsโ€™ experience in a fast-paced deadline driven sales/customer service environment.
  • High School graduation and 2 years of experience in a similar environment may be substituted

Technical Skills/Competence

  • Excellent time management and organizational skills are necessary
  • A strong team player who works well with others
  • Must have excellent telephone presence and manners
  • Empathy and confidence will allow the candidate to succeed in this position
  • Experience in manufacturing is an asset
  • An understanding of computers, measurements, tolerances, basic geometry, and the ability to read drawings/blueprints is an asset
  • High energy level, positive attitude and ability to work in a fast-paced environment without direct supervision
  • Fluency in French, written and verbal, is an asset

Benefits

We offer a comprehensive and competitive benefits package that goes beyond base pay, supporting your health, growth, and long-term success:

    • Profit Sharing
    • Health & Dental
    • Health Care Spending Account
    • Education Assistance Program
    • Employee Assistance Program (EAP)
    • Company Events
    • Floater Days
    • Paid Holidays
    • Shift Premiums
    • Annual safety footwear reimbursement program

The expected salary range for this position is $49,700 to $60,000 annually. Actual compensation will be determined based on factors including, but not limited to, skills, experience, qualifications, internal equity, and business needs.

Our organization may use Artificial Intelligence (AI) enabled tools to support our recruitment initiatives.